דרושים » מחשבים ורשתות » IT Manager

Requirements:
You’ll Do It Using 8+ years of IT experience in a global technology or SaaS company, with at least 5 years in a people management role. Hands-on experience with cloud infrastructure (AWS, Azure, or GCP), ITSM platforms (ServiceNow or Jira Service Management), endpoint management tools (Jamf / Kandji, Intune), and IAM solutions (Okta, Azure AD). Strong understanding of information security frameworks (SOC 2, ISO 27001, NIST) and proven experience managing security operations, incident response, and risk management. Strong project management and people leadership skills; proven ability to drive IT initiatives end-to-end, manage vendors, and deliver on schedule and within budget. Familiarity with AI-powered tools (Claude, Microsoft Copilot, etc) and automation platforms like n8n; curiosity and agility to evaluate and adopt emerging technologies within an IT operations context. B.Sc. in Computer Science, Information Systems, or a related field, or equivalent practical experience; relevant certifications (CISSP, CISM, ITIL, or AWS/Azure) are an advantage.
?You’ll Excel By Working effectively in a fast-paced, growing, and global environment. Bringing a creative, structured, and proactive approach to problem solving. Communicating clearly and professionally with different audiences. Being well-organized, independent, collaborative, and accountable.

Requirements:
Mindset:
You treat the stack as a product, not a utility, with a roadmap, clear ownership, and a bias toward simplicity
Youve inherited over-engineered systems before and taken pride in cleaning them up
You can say no to complexity, and explain why in business terms
Service-oriented, Business partner mindset
Experience:
8-12 years in a Business Applications, RevOps, or IT Systems leadership role at a B2B SaaS company, managerial experience- MUST
Hands-on Salesforce administration (required); at least two of: HubSpot, NetSuite, JIRA-MUST
Proven track record managing integrations via iPaaS platforms (Workato, Make, or equivalent)- MUST
Experience managing and delivering through external vendors and freelancers- MUST
Exposure to FP&A workflows, procurement, or financial reporting is a meaningful plus
Technical Skills:
Salesforce
Deep understanding of SFDC architecture: object model, custom objects, schema design, field relationships- MUST
Proficient with Flow Builder, validation rules, formula fields, and permission sets/profiles/sharing rules- MUST
Comfortable with data management: data loader, deduplication, record types- MUST
Basic to intermediate Apex and SOQL, enough to read, debug, and scope developer work
Integration & Systems:
Hands-on Workato or equivalent iPaaS: recipe design, error handling, monitoring- MUST
Proficient with REST APIs, webhooks, OAuth, and JSON; able to debug calls in Postman
Familiar with NetSuite structure (subsidiaries, COA, saved searches) at a conceptual level
Okta or equivalent SSO/identity platform: user provisioning, group assignment, app integration- MUST
AI & Tooling:
Able to operate Claude Code or equivalent AI coding assistants to build lightweight scripts without a dev team- MUST
Comfortable with prompt engineering for operational tasks: data processing, routing, documentation- MUST
Python or JavaScript scripting for API calls, data manipulation, and automation
SQL and BI tools (Metabase, Looker Studio, or similar) for reporting and dashboard work- MUST
Business Data Infrastructure:
Working understanding of ELT architecture: how data moves from SaaS source systems into a centralized data store, and why that separation matters for performance and governance - MUST
Familiar with at least one cloud data warehouse or lakehouse platform: BigQuery, Snowflake, Redshift, or Databricks, able to run queries, manage schemas, and understand access controls
Basic SQL for querying and validating data in the warehouse layer; able to write and review transformation logic
Awareness of data transformation tooling (dbt or equivalent) at a conceptual level, enough to scope and QA work done by a specialist
Understanding of data governance principles for business data: schema documentation, access control, PII handling, data freshness SLAs.

Requirements:
1-2 years of Hands-on experience with installations, administration, and troubleshooting of computer hardware, software, and networks.
Excellent IT skills with great customer service, the ability to handle context switches, staying on top of all communication channels, and a can-do attitude.
Passion for and knowledge of using AI tooling to solve complex problems and optimize operational workflows.
Native or fluent English - a must.
Availability for a full type position , including the ability to provide technical support for critical issues beyond standard work hours.