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we are looking for a Director of Services Operations.
This role is responsible for running the day-to-day operations of our Accounting and Tax Services organization.
You will oversee service delivery across bookkeeping and tax operations, ensuring that client work is delivered accurately, efficiently, and on time while maintaining a high-quality client experience.
You will be responsible for translating strategy into execution by building operational discipline, driving accountability, managing capacity, improving throughput, and ensuring teams can successfully navigate both day-to-day delivery and the demands of tax season.
This role reports directly to the VP of Business Strategy & Services and will work closely with Accounting Leadership, Product, RevOps, Finance, and CS teams.

As our Director of Revenue, you will be a key leader responsible for revenue assurance, revenue accounting and reporting, billing operations, accounts receivable and cash collection, and SOX compliance. You will set the strategic direction for our companys revenue accounting organization within a high-growth environment defined by complex software licensing, hybrid consumption models, and rapidly expanding public cloud offerings.
This role requires deep technical expertise, fluency in complex revenue models, and the ability to build scalable, high-performing teams and processes capable of supporting our companys trajectory toward a multi-billion-dollar business. You will also be a highly visible partner in commercial and go-to-market decision making, influencing deal structures, and modeling deal outcomes.
You will report to the Vice President, Global Controller and work closely with FP&A, Sales, Deal Desk, Product, Engineering, Legal, and external partners. You will play a critical role in driving operational excellence, ensuring accurate and timely revenue recognition, and establishing best practices to support our companys continued scale.
What You'll Do:
Set direction for the revenue accounting organization and develop strategic plans aligned with our companys hyper-growth roadmap and multi-product monetization strategy.
Lead Billing, Collections, and Revenue Accounting teams.
Design, build, and scale end-to-end revenue processes, ensuring they support complex software licensing arrangements, hybrid and public cloud consumption-based revenue models, and rapidly expanding global operations.
Drive maturation, automation, and standardization of billing and revenue systems and processes, ensuring scalability to multi-billion-dollar volume.
Establish and enhance revenue policies under ASC 606 and ASC 340-40, with specific ownership for complex licensing, usage-based billing, cloud services, multi-element arrangements, and hybrid monetization structures.
Review, structure, and document complex commercial arrangements, including large enterprise licenses, multi-year cloud consumption plans, flexible ramp schedules, and strategic partnership agreements.
Serve as a trusted advisor to Sales, Deal Desk, Product, and GTM leadership on deal structuring, pricing models, and commercial terms.
Maintain strong cross-functional partnerships with Engineering, Product, Sales Operations, Legal, FP&A, IT, Accounting, and Tax.
Ensure timely and accurate revenue close and compliance with US GAAP.
Manage external auditor relationships and support quarterly reviews and annual audits.
Provide ongoing education on complex revenue topics to Sales, Product, and leadership.
Ensure a robust control environment and effective SOX compliance across revenue-related processes and systems.
Foster a culture of continuous improvement and operational excellence across the revenue organization.
Recruit, develop, and retain a high-performing team.

we are looking for a Director of Accounting Services Operations.
This role is responsible for running the day-to-day operations of our Accounting and Tax Services organization.
You will oversee service delivery across bookkeeping and tax operations, ensuring that client work is delivered accurately, efficiently, and on time while maintaining a high-quality client experience.
You will be responsible for translating strategy into execution by building operational discipline, driving accountability, managing capacity, improving throughput, and ensuring teams can successfully navigate both day-to-day delivery and the demands of tax season.
This role reports directly to the VP of Business Strategy & Services and will work closely with Accounting Leadership, Product, RevOps, Finance, and CS teams.