דרושים » מכירות » Post Sales / Application Engineer

We believe Solutions Engineers at our company are involved in all stages of the customers digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person.

We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate our Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey.

We believe our Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. our company Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at our company, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using our Identity Platform.
What Youll Do
As a Senior Solutions Engineer, youll be a strategic technical expert for a customer-facing sales team. You'll use your skills to:

Serve as a technical advisor: Partner with the sales team to educate customers on out identity solutions and demonstrate their value.
Solve customer challenges: Understand customer needs and provide tailored product demonstrations to show how our solutions can solve their business problems.
Lead technical engagements: Answer product and technical questions, and plan and deliver complex Proofs of Concept (POCs) by collaborating with other engineering teams.
Drive product and knowledge growth: Share customer feedback with our product teams to influence future enhancements and contribute to the team's knowledge by sharing best practices and reusable assets.
Stay ahead of the curve: Keep up with competitive analysis and market differentiation to better position.
Support company events: Represent our company at marketing events, including conferences, user groups, and trade shows.

Were growing and looking to hire a Technical Account Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from our platform. You will bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success. This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement.

Responsibilities
As a Technical Account Manager, your impact will be:
Partner with customers to plan, design, deploy, and configure our solutions to meet their technical and business objectives while driving measurable value.
Serve as the primary technical point of contact for customers, owning all technical requirements and ensuring alignment with best practices.
Provide ongoing technical guidance, architecture recommendations, and optimization strategies to maximize product adoption and performance.
Proactively identify risks, gaps, and opportunities for improvement across customer environments.
Translate customer feedback, industry trends, and field insights into actionable recommendations for Product, Engineering, and Customer Success teams.
Develop technical artifacts, documentation, playbooks, and best practices to streamline deployments and enhance service delivery.
Support escalations and complex technical scenarios in partnership with Support and R&D teams.
Drive executive-level technical conversations and present strategic roadmaps aligned with customers cybersecurity and operational objectives.
Travel up to 30% to support on-site engagements, workshops, and strategic meetings.

We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience.
Our Technical Account Managers are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.
Technical Account Managers are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all the way to the C-suite.
Responsibilities
Solve customers technical problems by adopting the company platform, integrating new data and existing integrations
Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available
Build a successful and ongoing game plan for each customer based on a specific data analysis and customers needs
Establishing relationships and engaging with technical counterparts to drive product adoption
Conduct QBRs with customers to consistently reflect delivered value and ensure customers needs
Advocate internally for customer needs within our company and influence a product development roadmap
Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities.

If you are looking for a challenging role that includes sales, products, business development and a chance to upward growth into management?
Then look no further!
As the the first point of contact with our customers, you will have direct influence on our development and expansion! , the sky's the limit!
Become a product expert and an expert in consulting businesses from a wide variety of industries! With all these important insights you will become the link between the product, the market and all departments !
This position is for superstars who are looking to become involved in the customers journey, sales process, customer success, product teams.
The perfect candidate will be able to grow within the company while deepening their knowledge and experience about the market and its needs in relation to our life changing product!
As an Account Executive your role includes managing your own account pipeline, contributing to the teams pipeline and becoming a valuable part of the product team.
What you'll be doing:
You will become a product expert!
The Account Executive position is a quota-carrying position; you will own the full sales cycle
Be the companys eyes - No one in the company knows our clients better than the Sales team
Influence the product in the light of client demands and needs
Cross department involvement and information sharing
Initiative independence and ownership

we are looking for a Senior Solutions Architect.
In this position, you will be a key member in the pre-sales process, working directly with global startup customers and cross-functioning with account managers to develop AWS solutions for the customers.
📍 Work location: hybrid from Tel-Aviv.
Key Responsibilities:
Meet with customers, understand their business challenges, and design AWS solutions that address them, covering architecture, cost-efficiency, scalability, and security through Statements of Work (SOW)
Analyze existing customer AWS architectures and propose improvement roadmaps
Collaborate cross-team with different departments to ensure solutions are designed according to AWS best practices
Build thought leadership in the cloud community by contributing to blogs, workshops, webinars, conferences, and more, representing Automat-it as a trusted voice in the ecosystem
Travel both locally (to meet with customers, partners, and attend local events) and abroad (at least once a quarter)

we are a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
Solution Architects in our company are key in meeting our customers expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our architects are trusted advisors and consult our customers upon their monitoring, security & observability journey.
Solution Architect is a senior-level role expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite.
What youll do:
Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles.
Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide.
Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts.
⁠Develop custom solutions to bridge any gaps and enhance the core offerings of our product.
⁠Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs.

About Us we are a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io. The Role- We are looking for an experienced, strategic, and data -driven Director of Sales Operations to lead, scale, and optimize our global sales infrastructure. In this role, you will manage two core pillars: our salesforce & Sales Operations team, and our Sales data Analytics team. You will be responsible for driving operational excellence, streamlining processes, and equipping our sales teams in Israel and New York with the tools, insights, and workflows they need to win. If you thrive at the intersection of strategy, technology, and people management, this is the place for you. Key Responsibilities: Team Leadership: Lead, mentor, and scale a high-performing global team consisting of Sales Operations specialists, salesforce administrators, and Sales data Analysts. Process Optimization: Own the end-to-end sales process lifecycle. Continuously analyze, refine, and streamline workflows for both local (Israel) and remote (New York) sales teams to drive productivity and eliminate friction. Tech Stack & salesforce Ownership: Serve as the strategic owner of our CRM ( salesforce ) and broader sales tech stack. Drive platform adoption, data integrity, and implement scalable tools to support complex B2B sales cycles. data -Driven Strategy: Partner with the Sales data Analytics team to deliver actionable insights, pipeline analysis, forecasting models, and performance dashboards for sales leadership and executives. Cross-Functional Collaboration: Act as the bridge between Sales, Marketing, Finance, Legal, data and Product to align on targets, commission planning, lead-to-revenue funnels, and data consistency. Sales Enablement: Design and implement rules of engagement, territory mapping, and lead routing strategies to maximize the efficiency of our global sales reps.

As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent technical account management, with a focus on guiding the seamless onboarding of new customers. You will ensure your teams success in building strong customer relationships, addressing technical issues related to observability, and maintaining data-driven operational excellence. This role requires technical depth in logging, monitoring, and observability tools as well as strong leadership skills.
Key Responsibilities:
Leadership & Team Development:
Lead, mentor, and manage a team of TAMs to ensure successful customer onboarding and long-term success.
Develop KPIs for the team and track performance related to the onboarding experience, ensuring customer satisfaction.
Provide technical guidance and foster team collaboration on observability tools and log analytics.
Technical Expertise & Customer Engagement:
Oversee the implementation of observability tools, guiding customers through Logs, Metric and Traces monitoring, and real-time analysis.
Ensure that your team delivers expert-level onboarding and ongoing, for our observability and logging solutions.
Provide deep technical insights on cloud observability and integration of our company into customer infrastructures.
Customer Relationship Management:
Be the primary escalation point for customer technical challenges.
Proactively work with customers to enhance their logging and observability practices, integrating them seamlessly with our companys platform.
Engage with our company stakeholders to provide tailored technical solutions that align with customer business goals.
Data-Driven Leadership:
Leverage customer feedback and usage data to enhance the onboarding process and overall TAM team performance.
Analyze patterns in customer data, ensuring that your team applies data insights to improve observability outcomes and preempt issues.
Collaborate with internal teams on product enhancements, informed by your team's customer data analysis.

We are looking for a Solutions Engineer to be on the front lines, working closely with our strategic customers and prospects, guiding them on how to build robust and secured business critical DevOps and software development processes in the age of agentic development. You will work with our Sales, Product & Engineering teams to help customers understand the value of our solutions from a technical and business perspective. If you love working with brilliant people, being part of an energetic team and changing the world of software, you might be the perfect Frog to join our team!
As a Solutions Engineer you will...
Engage with customers to ensure their success in their DevOps and DevSecOps journey leveraging the Platform
Support our Technical Selling motion and significantly contribute to the customer journey to build technical win and championship
Showcase our technology and success in events and conferences
Influence the features and roadmap of our products based on customer needs
Stay current with the latest technology trends related to the DevOps and DevSecOps landscape.