דרושים » אבטחת מידע וסייבר » QA & system Maintenance Specialist

Were looking for a talented and dedicated IT Operations & Helpdesk Engineer to deliver fast, reliable technical support to global users and take ownership of day-to-day IT operations and helpdesk activities.

In this role, you will work closely with employees and teams across the organization, ensuring seamless IT operations in a fast-paced, global environment. Youll troubleshoot technical issues, manage enterprise tools and user access, support onboarding and offboarding processes, and help improve operational efficiency across the organization.

This is an amazing opportunity to join a highly technical and collaborative team, expand your expertise across modern IT environments, and make a direct impact on the employee experience .

*** This position is on-site and requires working from the Tel Aviv office five days a week. ***

Responsibilities
As an IT Operations & Helpdesk Engineer, your impact will be:

Provide hands-on technical support to local on-site employees and remote users across global offices.
Troubleshoot and resolve complex hardware, software, operating system, networking, and SaaS-related issues.
Support and maintain macOS and Windows environments utilizing modern MDM platforms, including Kandji, Jamf, JumpCloud, and Microsoft Intune.
Manage user accounts, permissions, and access across platforms such as EntraID, Google Workspace, and additional enterprise tools.
Take part in onboarding and offboarding processes, including automated equipment provisioning and secure account lifecycle management.
Support and maintain office IT infrastructure, including laptops, printers, docking stations, AV equipment, and related peripherals.
Collaborate closely with Security, Business Applications, DevOps, and additional cross-functional teams during ongoing operations and projects.
Document technical issues, resolutions, knowledge articles, and process improvements
Help improve internal IT processes, operational efficiency, and employee support experience
Support office IT operations and ensure smooth day-to-day technical functionality

The Security & Information team is looking for someone who is passionate about technology and has a roll-up-their-sleeves mentality to join our global team. Youll play a crucial role in enhancing our security infrastructure, improving networking, ensuring scalability, and maintaining strong security as we continue to grow. If you want to be an industry leader, on a team experiencing hyper-growth, look no further!
Responsibilities :
Lead the design and implementation of AI-driven detection and response strategies to automate complex security investigations.
Operates as the primary escalation point for critical security alerts, performing deep-dive DFIR investigations, analyzing attacker techniques and vectors, proactively hunting threats, and directing incident response activities.
Lead SecOps projects from inception to execution, ensuring effective implementation and ongoing maintenance
Research how to leverage security telemetry and existing security solutions to improve triage and automated response.
Work cross-functionally to refine and evolve agentic workflows that drive automated security operations.
Coordinate investigation, containment, and other response activities with business stakeholders and groups.
Perform hands-on forensic investigations, log reviews, cloud investigations, and root-cause analysis
Develop incident analysis and findings reports for management, including gap identification and recommendations for improvement.

we are seeking a talented IT Service Desk Specialist to join our global IT team. In this pivotal frontline role, you will be the face of IT for employees worldwide, ensuring seamless day-to-day technology operations and delivering an outstanding service experience.
As part of a forward-thinking IT organization that embraces AI-native operations and automation, you will not only resolve technical issues but also contribute to building smarter, faster, and more self-service-driven IT support. The ideal candidate combines strong technical fundamentals with a service-first mindset and a genuine curiosity for AI and automation.
What youll do:
Technical Support & Troubleshooting
Provide technical support globally across all offices, with primary focus on your assigned region (EMEA)
Diagnose and resolve hardware, software, and connectivity issues across macOS and Windows environments
Troubleshoot Tier 1 office network and connection issues, escalating complex problems to the appropriate team
Install, configure, and troubleshoot end-user devices, software, and peripherals
Provide technical support for video conferencing (Google Meet, Zoom, Zoom Rooms, Neat), audio/visual setups, and company events
Service Management
Manage and respond to service requests efficiently via the IT ticketing system, ensuring thorough documentation of all interactions
Prioritize incidents and requests in alignment with Service Level Agreements (SLAs)
Walk colleagues through problem-solving processes and provide clear guidance on IT products and services
Escalate unresolved issues to the next level of support with complete context and documentation
Operations & Continuous Improvement
Facilitate IT onboarding and offboarding processes, ensuring a smooth employee lifecycle experience
Maintain accurate IT asset inventory and support asset lifecycle management
Create and maintain knowledge base articles and technical documentation for the team and self-service channels
Identify and suggest improvements to IT procedures, workflows, and automation opportunities
Leverage AI tools and automation to improve support efficiency, reduce resolution times, and enhance the employee experience

we are seeking a talented IT Service Desk Specialist to join our global IT team. In this pivotal frontline role, you will be the face of IT for employees worldwide, ensuring seamless day-to-day technology operations and delivering an outstanding service experience.
As part of a forward-thinking IT organization that embraces AI-native operations and automation, you will not only resolve technical issues but also contribute to building smarter, faster, and more self-service-driven IT support. The ideal candidate combines strong technical fundamentals with a service-first mindset and a genuine curiosity for AI and automation.
What youll do:
Technical Support & Troubleshooting
Provide technical support globally across all offices, with primary focus on your assigned region (EMEA)
Diagnose and resolve hardware, software, and connectivity issues across macOS and Windows environments
Troubleshoot Tier 1 office network and connection issues, escalating complex problems to the appropriate team
Install, configure, and troubleshoot end-user devices, software, and peripherals
Provide technical support for video conferencing (Google Meet, Zoom, Zoom Rooms, Neat), audio/visual setups, and company events
Service Management
Manage and respond to service requests efficiently via the IT ticketing system, ensuring thorough documentation of all interactions
Prioritize incidents and requests in alignment with Service Level Agreements (SLAs)
Walk colleagues through problem-solving processes and provide clear guidance on IT products and services
Escalate unresolved issues to the next level of support with complete context and documentation
Operations & Continuous Improvement
Facilitate IT onboarding and offboarding processes, ensuring a smooth employee lifecycle experience
Maintain accurate IT asset inventory and support asset lifecycle management
Create and maintain knowledge base articles and technical documentation for the team and self-service channels
Identify and suggest improvements to IT procedures, workflows, and automation opportunities
Leverage AI tools and automation to improve support efficiency, reduce resolution times, and enhance the employee experience

Were seeking an exceptional IT System Administrator to join our IT team in Tel
Aviv. If youre passionate about IT, thrive in dynamic environments, and love working with cutting-edge technology, this is your opportunity to make a difference!
What will you actually be doing?
Build and optimize infrastructure to support hundreds of users.
Play a key role in decision-making for IT processes and systems.
Oversee monitoring, maintenance, configuration, and system reliability.
Automate repetitive tasks to increase efficiency and innovation.
Collaborate across teams to ensure a secure and productive digital environment.

1. Responsibility for the operation and proper functionality of computer server rooms, required to be available 24/7, in terms of hardware infrastructure, passive and active communication systems, and electro-mechanical systems.
2. Responsible for the specification, installation, and maintenance of server room infrastructure.
3. Leading and managing activities with service providers, performing quality control for projects in the field, serving as a knowledge center and professional mentor for various hardware technologies, including equipment cabling.
4. Responsible for hardware updates and configurations of servers.
5. Configuring server hardware settings.
6. Monitoring server health and proactively addressing potential hardware Failures.
Requires a strong understanding of server hardware architecture.

We are seeking an experienced, hands-on Director of IT to lead our global IT teams (primarily in Israel and Belarus) and support over 500 employees worldwide.
This role operates within a hybrid IT model, where some systems and services (including endpoint management and corporate tooling) are managed centrally at the group level, while others are owned locally.
You will be responsible for ensuring seamless operation, alignment, and efficiency across these environments, while driving a modern, cloud-first, and automation-driven IT function.
Responsibilities
Lead and scale global IT operations, including corporate IT, helpdesk, and internal infrastructure
Own the IT strategy, roadmap, and annual budget aligned with business growth and efficiency goals
Operate within a hybrid IT environment, ensuring alignment between centrally managed and locally managed systems
Act as the primary focal point for collaboration with group-level IT functions, including coordination, alignment, and escalations
Drive a cloud-first and SaaS-driven IT environment, optimizing tools, performance, and cost
Improve IT operations through automation, self-service, and AI-driven workflows (e.g., onboarding, ticketing, access management)
Oversee identity and access processes, endpoint lifecycle, and device management in coordination with central platforms
Ensure high availability and performance of IT services across all locations
Establish and enforce IT standards, processes, and KPIs (SLAs, user satisfaction, response times)
Partner closely with Security to enforce policies, strengthen endpoint posture, and support compliance requirements (e.g., SOC 2, internal audits)
Manage and mentor team leads, build a strong ownership culture, and develop talent
Own vendor management, procurement processes, and cost optimization initiatives
Lead global IT projects and system implementations.

our company has been delivering smart, scalable web solutions for nearly two decades, specializing in Shopify, application development, and third-party system integrations. We love connecting systems almost as much as we enjoy connecting with our clients.
We are looking for a hands-on DevSecOps Specialist to lead and improve security across our cloud infrastructure, development workflows, production environments, and internal systems. This is a high-ownership security role designed for someone with a strong Cloud / DevOps / infrastructure background who wants to grow deeper into security. You do not need to have held a dedicated security position before, but you should bring strong production experience, serious curiosity about security, and the ownership mindset needed to become our internal security lead. We understand that this is a growth path, and we will provide the time, support, and resources needed for the right person to develop into the role.
What youll do
* Take hands-on ownership of security processes across cloud, servers, infrastructure, CI/CD pipelines, and internal systems
* Build and implement practical security solutions, tools, policies, and workflows
* Work closely with engineering teams to integrate security into development and deployment processes
* Identify, prioritize, and help remediate security risks in production environments, networks, permissions, deployments, and services
* Help create and maintain internal security policies, processes, and documentation
* Support audits, compliance preparation, and external security reviews when needed

We are looking for a
Junior IT SecOps Specialist
with
at least 1-2 years of hands‑on experience
in security operations or IT security. The role is ideal for someone who already has foundational security skills and wants to grow into advanced SecOps responsibilities while working alongside experienced specialists within Kornits global hybrid environment.

This position aligns with the responsibilities defined for the SecOps team, including monitoring, incident response, and implementation of security technologies
What will you do?
Security Platforms & Daily Operations
Assist in operating and maintaining security solutions such as EDR/EPP, MFA, NAC, IPS, and secure DNS platforms.
Support onboarding and configuration tasks for new or existing security tools.
Perform routine health checks on security systems and escalate anomalies as needed.
Monitoring, Detection & Incident Handling
Monitor alerts and events from security platforms.
Perform first‑level triage, document findings, and escalate incidents to senior SecOps members
Participate in remediation activities with guidance (e.g., addressing misconfigurations or legacy system exposures similar to past findings)
Infrastructure Hardening & Compliance Support
Assist in applying IT security standards and guidelines across systems and environments.
Support the implementation of secure configurations for endpoints, servers, and cloud workloads under supervision.
Team Collaboration
Work closely with the CISO and senior SecOps team to support ongoing security initiatives and improvements
Collaborate with IT Infrastructure, Network, and Cloud teams to troubleshoot and secure operational environments.

We are looking for a highly motivated SOC/NOC Analyst to join our operations and security team. This role is responsible for monitoring, detecting, analyzing, and responding to security and network events across the organizations infrastructure and production environments.
The SOC/NOC Analyst will play a key role in maintaining service availability, identifying threats, investigating incidents, and ensuring timely escalation and resolution of operational and security issues. The ideal candidate is detail-oriented, analytical, and able to work effectively in a fast-paced, 24/7 environment.
Key Responsibilities :
Monitor security and network events using SIEM, monitoring, and alerting platforms.
Investigate alerts, anomalies, and incidents related to infrastructure, systems, applications, and network activity.
Perform first-level triage, validation, categorization, and escalation of security and operational incidents.
Respond to incidents involving suspicious activity, service disruption, connectivity issues, unauthorized access attempts, and infrastructure abnormalities.
Open, track, and update incidents in the ticketing system, ensuring accurate documentation and timely resolution.
Support incident response activities, including containment, evidence gathering, and post-incident analysis.
Monitor network performance, uptime, connectivity, and service health across production environments.
Assist in vulnerability management, log analysis, and security control validation.
Maintain runbooks, knowledge base articles, and operational documentation.
Contribute to process improvement initiatives to enhance monitoring coverage, response quality, and operational resilience.
Additional Notes :
This role requires shift-based work as part of a 24/7 monitoring and response function.