דרושים » מכירות » Technical Account Manager

we are looking for a T echnical Account Manager to join our team. We are a boutique tech company with a cutting-edge SaaS product in the online marketing industry, trusted by global brands such as Fiverr, Elementor, and Lemonade. This is a full-time position based in the heart of Tel Aviv.
As a Technical Account Manager, you will own and manage a portfolio of B2B clients, serve as the main liaison between clients and internal teams, and lead new client onboarding from technical setup through training. Success in this role requires deep product understanding, fast learning, and strong ownership across multiple parallel initiatives.
Responsibilities:
Serve as the main point of contact for B2B clients, providing both business and technical support.
Onboard new clients end-to-end, including technical setup, customization, training, and
ongoing support.
Translate client needs (both technical and business) into clear internal requirements, and
communicate internal constraints and solutions back to clients.
Manage multiple clients, tasks, and projects simultaneously, ensuring nothing falls behind
or between the cracks.
Handle billing-related inquiries and escalate issues when required.
Collaborate closely with internal teams to resolve client issues and contribute to product
improvements.
Develop a deep understanding of the platform in order to troubleshoot issues,
analyze data, and proactively identify solutions.

We are looking for a Technical Account Manager who will lead the onboarding and ongoing implementation with our customers and technical partners.
Responsibilities:
Lead the implementation and ongoing technical aspects of our customers.
Platform setup for new customers - organization, companies, data sources, campaigns, targets, tech cost, etc.
Integrate Media partner to our platform - providing API specs, leading integration calls, testing integrations, going live + monitoring. Working with the product and R&D team to address and resolve tech issues.
Integrate Data partner to our platform - understand the goal of integration and provide specs for R&D, lead integration calls and testing phase, going live. Working with the product and R&D team on developing new integrations.
Implement Carriers data to our platform - manage the integrations with the carrier - conversion data. Provide spec, analyze the data and identify conflict, data quality assurance.
Tech support for the customers - bugs reported, data conflicts, import data for the customer (for new integrations), support with platform setup.
Monitoring - building dashboard to monitor the platform integrations and data quality, analyze and troubleshoot data conflicts with partners and R&D.
Create technical documentations and implementation guidelines.
Work closely with products to simplify implementation work and make it more self- serve friendly.

We are in-house product experts. The technical solutions team enables our company's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at our company. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.
At our company, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our workers can create a work-life harmony that best fits them.
What Youll Do:
Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
Analyze customers IT Operations environment on a regular basis and provide recommendations that will maximize our companys value.
Be the customers advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
Participate and prepare for Monthly and Quarterly Business Reviews with customers
Collaborate with our companys product management, engineering and technical services teams to help identify new features and products
Continuously evolve best practice to technical product adoption and customer success.

We're looking for a Technical Account Manager to build strong, strategic relationships with customers and ensure successful onboarding, adoption, and long-term value from the platform. You'll serve as the main point of contact, guide technical deployments, lead roadmap discussions, and provide hands-on support to drive engagement and satisfaction.
Responsibilities
Act as a strategic partner to the sales team post-POC, supporting account continuity while enabling sales to focus on new opportunities
Oversee deployments in collaboration with Solutions Architects to ensure smooth and successful onboarding
Serve as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experience
Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions
Partner with sales during renewals and expansion to align technical planning with customer needs and drive value
Proactively engage with customers to surface key security insights, guide feature adoption, and ensure they realize the full value of the platform.

Were looking for a Technical Account Manager to join us and spread the power of our company. In this role, youll be responsible for planning and executing strategies to drive customer adoption and use of the company platform. You'll provide both strategic and hands-on technical guidance to customers throughout the company journey, from onboarding to operationalization.
WHAT YOULL DO
Provide your customers with expert guidance on deployment, operational best practices, and assist in establishing a company Center of Excellence.
Contribute to sessions aimed at helping customers unlock the full value of the company platform.
Focus on driving out risk in our account base by increasing adoption, ensuring retention, and fostering satisfaction.
Offer insights regarding the availability of new features in our company.
Facilitate escalations for more complex or technically challenging issues.
Collaborate with Engineering, Support and Product teams to resolve technical escalations quickly and efficiently.
Collaborate with our company Sales and Renewal teams to secure contract renewals.
Assist in identifying opportunities for expanding our company usage across the customers organization.

At our company, we lead the way in revolutionizing Travel & Expense management for global enterprises. Our innovative solutions are streamlining travel and expense processes for thousands of companies, continuously expanding our reach and impact. As we push the boundaries in the T&E sector, we seek proactive innovators, strategists, and visionary thinkers eager to drive this transformative journey forward. If you are passionate about technology and committed to enhancing business efficiency across various domains, our Payments offers the ideal platform for your ambitions.

We are seeking an entrepreneurial sales professional for our leading sales department, which reflects what a state-of-the-art sales team should look like. As an Account Executive at our company, you will play a leading role in accelerating our sales growth and directly impact our success. In your role, you will work for our product lines, which are mainly aimed at SMEs and medium-sized companies.

What Will You Do?
Understanding customer needs and the procurement cycle to gather key prospect information, generate interest, and bring in successful customers.
Handle qualification, demos & closing from inbound & outbound leads.
Identify key organizational stakeholders and work through a multi-thread approach to develop the opportunity.
Pursue both individual and team sales goals and hit targets on a quarterly basis.
Collaborate cross-functionally to share best practices and contribute to a winning, supportive sales culture

The Sales and Support teams are responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers, including the public sector. The Global Support team interacts with leading companies and believes that world-class support is critical to customer success. we Support also partners with a global list of customers that are building mission-critical applications on top of our services.

As an Independent Software Vendor (ISV) Sales Representative, you deliver digital transformations through effective engagement with C-level executives, IT leaders, architects, and developers. In this role, you establish Amazon Web Services as the key cloud technology provider across the ISV accounts you manage, promoting the entire product and services portfolio to ISVs.

Come build the future with us!

Key job responsibilities
- Deliver digital transformations through effective engagement with C-level executives, IT leaders, architects, and developers.
- Establish us as the key cloud technology provider across the ISV accounts, promoting our entire product and services portfolio.
- Empower customers to solve challenges while helping them attain both operational and innovation goals.
- Guide customers to become more agile, innovative, and efficient, delivering measurable business outcomes.
- Leverage our industry-leading innovation, functionality, security, and operational expertise to maximize customer benefits.

we are seeking a highly motivated, target-oriented individual to join our Sales Team!
As an Account Executive, theres nothing more exciting than selling a product to your prospects you know theyll enjoy and, more importantly, meet the challenges of their business needs. Now more than ever, IT Professionals around the world are turning to improve the way they work. With a strong reputation, a trusted brand, and a disruptive product and pricing model!
Our business is growing, and were now ready to build our Sales Team! In this position, you will be a part of a team that directly impacts the companys growth, by helping build and shape the new Sales Team. You will be responsible for driving sales and meeting the teams KPIs by delivering the best sales and value-led experience for prospects. Beyond just selling, this is truly an opportunity to be a part of something new. From sales decks to playbooks to infrastructure needs, were inviting strong and experienced Account Executives to join us on the journey as we build the best IT sales team, together!
If youre passionate about sales, like to build processes, and have a strong SAAS background, this position is right for you. we welcome innovation and people who dare. We like our employees to be driven, be thought, and above all, we do it together and enjoy the ride!
This Position is located in Tel Aviv (hybrid).
Responsibilities:
Managing the full sales cycle from trial sign-up to conversion to hand-off to the CSM team
Maintaining an on-going pipeline of prospects and deals, both inbound and outbound opportunities
Contribute to the on-going effort of building the sales team; this includes but is not limited to documentation, processes, procedures, solution procurement and implementation and more
Collaborate with Customer Success, Product and R&D to understand prospect requirements and provide sales support both during calls and behind the scenes
Listen to customers' technical requirements and needs and relay this feedback back to the Product Team for development
Write technical responses to prospect questionnaires

we are looking for a Partner Relationship Manager for Partnerships Acquiring. The partnership channel supports fast-growing innovative partners like Paynt, CCV, Mollie, and Littlepay.
Through our partnership channels, supports thousands of small to mid-size merchants.
We have a track record of growth with Payment Facilitators and Independent Sales Organizations due to our strong product offering.
We pride ourselves on our customer intimacy and being able to act fast to meet our partners' evolving needs.
The Partner Relationship Manager is responsible for building up and maintaining a strong relationship with current and future partners . This involves being a part of the sales cycle and managing the partner relationship. Communications and relationship management with key partners are mostly held at the C-level.
The successful candidate will be someone of the calibre and ability to make an immediate impact. They will need to be comfortable working in a business that operates at a pace and cuts through any complexity.
They will have intellectual horsepower, resilience, and strong interpersonal skills to get different teams aligned for large projects.
The role will involve some travelling to meet partners across Europe.
Responsibilities:
● Manage the Commercial, Contractual, and Strategic activity for a designated list of partners
● Regular engagement with partners as a representative of the business to identify partners' needs
● Create and drive strategic Relationship Management within each designated account to increase revenue and ensure stickiness
● Maintain positive relationships with clients and manage expectations
● Work closely with the product team, sales, support, marketing, and management to continuously drive the best experience for our existing and potential partners.
●Manage and prepare quarterly business reviews with partners.
● Look for, and close, up-sell opportunities with partners for other products that the company may offer that are not currently being utilised by the partner.

Our Business Partner Manager will lead and manage Business partners. We're looking for a strategic, analytical individual who can build strong relationships with partners and ensure their success.
They need to be able to identify key issues and opportunities, create effective strategies, and drive initiatives to satisfy the needs of business partners.
Responsibilities:
Conduct market research to identify and evaluate potential partners.
Build and maintain strong, long-term relationships with new and existing partners.
Lead presentations and demos of platform for prospective and current partners.
Develop joint business plans with partners and ensure their effective execution.
Own sales targets for partner deals, including pipeline management, forecasting, and achieving growth goals.
Collaborate closely with cross-functional teams to implement partnership strategies and build out the partner program infrastructure.
Support the creation of business plans, sales pitches, presentations, reference materials, and other required documents.
Manage multiple projects simultaneously while meeting deadlines.
Proactively identify new business opportunities and potential partners.