דרושים » מכירות » Technical Account Manager

Were looking for a Technical Account Manager to join us and spread the power of our company. In this role, youll be responsible for planning and executing strategies to drive customer adoption and use of the company platform. You'll provide both strategic and hands-on technical guidance to customers throughout the company journey, from onboarding to operationalization.
WHAT YOULL DO
Provide your customers with expert guidance on deployment, operational best practices, and assist in establishing a company Center of Excellence.
Contribute to sessions aimed at helping customers unlock the full value of the company platform.
Focus on driving out risk in our account base by increasing adoption, ensuring retention, and fostering satisfaction.
Offer insights regarding the availability of new features in our company.
Facilitate escalations for more complex or technically challenging issues.
Collaborate with Engineering, Support and Product teams to resolve technical escalations quickly and efficiently.
Collaborate with our company Sales and Renewal teams to secure contract renewals.
Assist in identifying opportunities for expanding our company usage across the customers organization.

An Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues.

Key job responsibilities
* Youll advise on solutions, provide technical guidance and advocate for the customer.
* Ensure our environments remain operationally healthy whilst reducing cost and complexity.
* Develop trusting relationships with customers, understanding their business needs and technical challenges.
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management.
* Consult with a range of partners from developers through to C-suite executives.
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from us.
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning.
* Solve a variety of problems across different customers as they migrate their workloads to the cloud.
* Uplift customer capabilities by running workshops, brown bag sessions, etc.

we are looking for a Client Solutions Manager (Aggregators).
As a Client Solutions Manager, you will collaborate cross-functionally with teams across the organization to support leading advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing data driven insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign and provide technical support.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Develop automated reports utilizing the company's internal data tools and Excel.

we are looking for a Client Solutions Manager .
As a Client Solutions Manager, you will collaborate cross-functionally with teams across the organization to support leading advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing data driven insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
Responsibilities
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign and provide technical support.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Develop automated reports utilizing the company's internal data tools and Excel.

The Sales and Support teams are responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers, including the public sector. The Global Support team interacts with leading companies and believes that world-class support is critical to customer success. we Support also partners with a global list of customers that are building mission-critical applications on top of our services.

As an Independent Software Vendor (ISV) Sales Representative, you deliver digital transformations through effective engagement with C-level executives, IT leaders, architects, and developers. In this role, you establish Amazon Web Services as the key cloud technology provider across the ISV accounts you manage, promoting the entire product and services portfolio to ISVs.

Come build the future with us!

Key job responsibilities
- Deliver digital transformations through effective engagement with C-level executives, IT leaders, architects, and developers.
- Establish us as the key cloud technology provider across the ISV accounts, promoting our entire product and services portfolio.
- Empower customers to solve challenges while helping them attain both operational and innovation goals.
- Guide customers to become more agile, innovative, and efficient, delivering measurable business outcomes.
- Leverage our industry-leading innovation, functionality, security, and operational expertise to maximize customer benefits.

We are seeking an experienced Senior ISV Account Manager for selling to Strategic ISVs and to expand the business with our hottest ISV customers. The Senior ISV Account Manager will be responsible for setting a long-term strategy and executing daily to grow customers. In addition to being a customer, these companies partner with AWS as an ISV and have multiple GTM goals. In the role, you will build and maintain broad relationships, develop and manage opportunities, and facilitate a large team of extended resources.

Role & Responsibilities
The Senior Account Manager is responsible for teaming with all aspects of the customers organization. This includes C-level executives, engineering, IT/operations, partner org, and sales. Skills required to build relationships across an account include creative systems thinking, visioning, and executing via collaboration with an extended team to address all ISV customer's needs.
The Senior Account Manager is responsible for selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation.
The Senior Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs. In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration.

We are seeking a highly motivated Mobile Growth Account Manager to join our team.

Business Development
Leveraging Industry Connections: Activate established industry connections, supported by selective outbound outreach, to build a high-quality prospect pipeline.
Strategic Prospecting: Perform in-depth market analysis to identify, evaluate, and map high-value mobile advertisers and app developers.
Market Intelligence: Monitor mobile industry trends and competitive activity to present informed, data-driven proposals to prospective partners.
End-to-End Sales Ownership: Manage the full business development lifecycle, from initial outreach and discovery through senior-level negotiations and contract closure.

Account Management
Account Ownership: Serve as the primary point of contact for key accounts, managing relationships, expectations, and long-term growth plans.
Budget & Growth Planning: Identify and unlock expansion opportunities within existing accounts, including budget increases and traffic diversification.
Commercial & Payout Alignment: Lead payout and commercial discussions to ensure sustainable margins and long-term partnership value.
High-Level Performance Oversight: Maintain a strategic view on performance trends and KPIs to guide optimization direction and ensure goals are met.
Client Retention & Strategy: Drive retention through consistent results, proactive communication, and clear strategic roadmaps.

Our Business Partner Manager will lead and manage Business partners. We're looking for a strategic, analytical individual who can build strong relationships with partners and ensure their success.
They need to be able to identify key issues and opportunities, create effective strategies, and drive initiatives to satisfy the needs of business partners.
Responsibilities:
Conduct market research to identify and evaluate potential partners.
Build and maintain strong, long-term relationships with new and existing partners.
Lead presentations and demos of platform for prospective and current partners.
Develop joint business plans with partners and ensure their effective execution.
Own sales targets for partner deals, including pipeline management, forecasting, and achieving growth goals.
Collaborate closely with cross-functional teams to implement partnership strategies and build out the partner program infrastructure.
Support the creation of business plans, sales pitches, presentations, reference materials, and other required documents.
Manage multiple projects simultaneously while meeting deadlines.
Proactively identify new business opportunities and potential partners.

We are looking for a Technical Account Manager who will lead the onboarding and ongoing implementation with our customers and technical partners.
Responsibilities:
Lead the implementation and ongoing technical aspects of our customers.
Platform setup for new customers - organization, companies, data sources, campaigns, targets, tech cost, etc.
Integrate Media partner to our platform - providing API specs, leading integration calls, testing integrations, going live + monitoring. Working with the product and R&D team to address and resolve tech issues.
Integrate Data partner to our platform - understand the goal of integration and provide specs for R&D, lead integration calls and testing phase, going live. Working with the product and R&D team on developing new integrations.
Implement Carriers data to our platform - manage the integrations with the carrier - conversion data. Provide spec, analyze the data and identify conflict, data quality assurance.
Tech support for the customers - bugs reported, data conflicts, import data for the customer (for new integrations), support with platform setup.
Monitoring - building dashboard to monitor the platform integrations and data quality, analyze and troubleshoot data conflicts with partners and R&D.
Create technical documentations and implementation guidelines.
Work closely with products to simplify implementation work and make it more self- serve friendly.

we are looking for a T echnical Account Manager to join our team. We are a boutique tech company with a cutting-edge SaaS product in the online marketing industry, trusted by global brands such as Fiverr, Elementor, and Lemonade. This is a full-time position based in the heart of Tel Aviv.
As a Technical Account Manager, you will own and manage a portfolio of B2B clients, serve as the main liaison between clients and internal teams, and lead new client onboarding from technical setup through training. Success in this role requires deep product understanding, fast learning, and strong ownership across multiple parallel initiatives.
Responsibilities:
Serve as the main point of contact for B2B clients, providing both business and technical support.
Onboard new clients end-to-end, including technical setup, customization, training, and
ongoing support.
Translate client needs (both technical and business) into clear internal requirements, and
communicate internal constraints and solutions back to clients.
Manage multiple clients, tasks, and projects simultaneously, ensuring nothing falls behind
or between the cracks.
Handle billing-related inquiries and escalate issues when required.
Collaborate closely with internal teams to resolve client issues and contribute to product
improvements.
Develop a deep understanding of the platform in order to troubleshoot issues,
analyze data, and proactively identify solutions.