דרושים » מכירות » Account Manager - TLV

The Account Manager is a relationship-driven, commercially-minded professional responsible for maximizing customer lifetime value through proactive renewal management and account expansion.
Youll lead a structured account management process across all segments, fostering long-term partnerships, ensuring on-time renewals, and uncovering upsell and cross-sell opportunities.
This role requires a strategic thinker with a passion for customer outcomes, strong process rigor, and the ability to collaborate cross-functionally to drive retention, growth, and advocacy
Responsibilities:
Design, execute, and continuously improve a scalable account management framework that drives proactive engagement, renewals, and expansion across all customer segments
Develop and execute strategic touchpoints to build trusted customer relationships, drive on-time renewals, mitigate churn risk, and position value-add solutions
Partner with Account Executives, Customer Success, and Solutions Engineering to align on business outcomes, identify growth paths, and ensure seamless contract execution
Accurately build and manage renewal quotes in HubSpot and support channel fulfillment where needed
Forecast renewals with rigor and accuracy, escalating at-risk accounts early and proposing mitigation plans
Track and optimize KPIs like retention rate, renewal velocity, and time-to-close
Ensure all renewal-related data and activities are captured in HubSpot and internal systems for reporting and handoff
Surface insights and advocate for improvements to process, packaging, and pricing based on customer feedback
Contribute to a customer-first renewal strategy that balances commercial discipline with a world-class experience

Were looking for a commercially minded revenue leader with strong customer instincts, sharp business judgment, and a history of scaling post-sales organizations in high-velocity SaaS environments. As Director of Technical Account Management, EMEA, you will own core revenue outcomes: renewals, expansions, retention, and account growth, while shaping our commercial strategy with enterprise and strategic accounts. Youll lead a team that blends technical credibility with business partnership to unlock measurable customer value and long-term revenue impact.
Responsibilities:
Build, lead, and develop a high-performing TAM organization across account management, technical success, and support.
Own renewal forecasting, planning, and execution to deliver predictable retention and upsell outcomes.
Lead commercial engagements, including pricing, negotiations, contract structure, and value realization conversations with customers.
Guide customers through the adoption of leading AI and data-driven products, demonstrating clear ROI to support expansions and renewals.
Implement scalable commercial processes that drive renewal discipline, expansion pipeline development, and account growth execution.
Partner cross-functionally with Sales, Product, and Finance to influence commercial strategy and maximize customer lifetime value.

Required Head of Enterprise Account Management
Job Description
As the Head of Enterprise Account Management, you will lead and manage the company's Strategic/Key Accounts team, with the primary goal of maximizing mutual business value, ensuring significant revenue growth, increasing Share of Wallet (SOW) among existing clients, and strengthening client retention while substantially reducing churn (Churn Reduction). This role requires a strategic mindset, exceptional leadership skills, and proven expertise in managing complex client relationships at the senior executive level.
Key Responsibilities:
Team Leadership & Mentorship: Hire, coach, and develop a team of Enterprise CSMs; set clear individual and team KPIs and track performance.
Strategic Retention: Develop and implement methodologies to ensure high retention rates among strategic clients, identifying churn risks early and building effective mitigation plans.
Business Growth & Expansion: Drive the team to identify and close expansion opportunities (Upsell/Cross-sell), increasing our "Wallet Share" within existing enterprise organizations.
Executive Partnerships: Act as a strategic advisor to C-level stakeholders at our client organizations, aligning our solutions with their core business goals.
Cross-Functional Collaboration: Partner closely with Sales, Product, and Operations teams to voice the "Customers Perspective" and influence the product roadmap based on market needs.
Data-Driven Insights: Utilize data and BI tools to monitor "Customer Health Scores," usage patterns, and market trends to drive proactive decision-making.

Own the renewal and expansion motion for a defined book of business, ensuring strong retention and growth outcomes
Serve as the commercial leader for your portfolio, partnering closely with Customer Success to drive adoption, value realization, and long-term customer health
Lead all renewal cycles end-to-end, including: Renewal strategy and timeline, Stakeholder mapping and multi-threading, Commercial negotiation and execution and Procurement and legal coordination.
Identify and drive expansion opportunities across product modules, additional teams, geographies, or use cases
Build and maintain accurate account plans: Document customer goals, success criteria, risks, and renewal paths; Track next steps, owners, and buying process in Salesforce
Maintain a proactive customer engagement cadence
Partner with internal teams (Customer Success, Sales Product, and Leadership) to ensure a seamless customer experience
Forecast renewals and expansion revenue accurately each quarter against plan/budget
Contribute to win/loss and churn analyses and communicate insights to leadership and cross-functional stakeholders
Be the voice of the customer by bringing insights and product ideas back to the team
Support customer advocacy efforts such as case studies, referrals, event participation, and peer networking

Required Technical Account Manager
About the Role
Our clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The Technical Account Manager will be working cross-functionally to assist our merchants in scaling up the technical aspects of our products.
Externally, youll be working with brand-name retailers who are looking to reduce online fraud rates, and increase their bottom line by optimizing, improving, and enhancing their current services.
Internally, you'll collaborate daily with various departments including Product, Account Management, Analytics, Data Science, and R&D to ensure all relevant aspects of the product life cycle are addressed.
The end goal of the Technical Account Manager is to own the technical aspects of integration efforts, upsells and cross-sales to accelerate our merchants growth.
What You'll Be Doing:
Act as the primary technical contact for enterprise merchants, leading integration efforts, upsells, and cross sales initiatives.
Translate business needs into technical solutions by leveraging a deep understanding of our platform and capabilities.
Build and manage joint project plans with clients, ensuring milestones and deliverables are met.
Partner closely with Account Management, Sales, and Support as the technical subject matter expert for new and existing offerings.
Troubleshoot complex technical issues, investigate logs and data, and provide clear, actionable solutions.
Proactively identify opportunities to improve processes, tools, and product capabilities.

We are looking for a dynamic and driven Account Executive to join our growing sales team. This role is critical to our go-to-market success, focusing on acquiring new commercial customers, driving revenue growth, and shaping our sales playbook. The ideal candidate thrives in a fast-paced startup environment, has experience selling SaaS solutions, and is passionate about AI and developer tooling.

Responsibilities:

Own and drive the full sales cycle from prospecting to close, with a focus on enterprise and mid-market accounts
Develop and execute strategic account plans to maximize revenue opportunities
Engage with technical and business stakeholders (CTOs, VPs of Engineering, and technology leaders) to demonstrate value proposition
Build strong relationships with prospects and customers, guiding them through the evaluation and buying process
Manage pipeline effectively within CRM, ensuring accurate forecasting and deal progression
Collaborate with internal teams, including Solution Engineers, Customer Success, and Marketing, to refine our sales motion and messaging
Provide customer feedback to influence product development and roadmap

Required Account Executive - TLV
We are seeking a highly motivated, target-oriented individual to join our Sales Team!
As an Account Executive, theres nothing more exciting than selling a product to your prospects you know theyll enjoy and, more importantly, meet the challenges of their business needs. Now more than ever, IT Professionals around the world are turning to us to improve the way they work. With a strong reputation, a trusted brand, and a disruptive product and pricing model- we are shaping the world of IT management!
Our business is growing, and were now ready to build our Sales Team! In this position, you will be a part of a team that directly impacts the companys growth, by helping build and shape the new Sales Team. You will be responsible for driving sales and meeting the teams KPIs by delivering the best sales and value-led experience for our prospects. Beyond just selling, this is truly an opportunity to be a part of something new. From sales decks to playbooks to infrastructure needs, were inviting strong and experienced Account Executives to join us on the journey as we build the best IT sales team, together!
If youre passionate about sales, like to build processes, and have a strong SAAS background, this position is right for you. We welcome innovation and people who dare. We like our employees to be driven, be thought, and above all, we do it together and enjoy the ride!
This Position is located in Tel Aviv (hybrid).
Responsibilities:
Managing the full sales cycle from trial sign-up to conversion to hand-off to the CSM team
Maintaining an on-going pipeline of prospects and deals, both inbound and outbound opportunities
Contribute to the on-going effort of building the sales team; this includes but is not limited to documentation, processes, procedures, solution procurement and implementation and more
Collaborate with Customer Success, Product and R&D to understand prospect requirements and provide sales support both during calls and behind the scenes
Listen to customers' technical requirements and needs and relay this feedback back to the Product Team for development
Write technical responses to prospect questionnaires

Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities:

Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account

Required Client Solutions Manager, Indirect to Consumer - Israel (Fixed-Term Contract)
Responsibilities:
Our team is dedicated to supporting B2B and B2C advertisers in maximizing their product potential. We improve performance by offering creative solutions, assisting with audience targeting, resolving policy issues, and scaling their activities. Combining operational expertise with a customer-centric mindset, we help our clients achieve their marketing goals.
As a Client Solutions Manager (CSM), you will collaborate cross-functionally with teams across the organization to support leading Israeli advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing inspiration and insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
This role is based in Tel Aviv.
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Proficient in campaign management, setting up and optimization.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Be instrumental in the external narrative in the market.
- Collaborate cross functionally to ensure improvement for product, process and client relationships.
- Analyze campaign performance to constantly give feedback on optimised media solutions.

This role offers a unique opportunity to become a member of the company team in Israel and the Middle East. We are seeking an experienced Account Executive to build and maintain relationships with new and existing strategic clients, owning the full sales cycle.
You will be accountable for increasing revenue, new client acquisition and representing our company in client meetings and events in the region.
Furthermore, you are commercially-minded, analytical, and a Fintech enthusiast who is driven by forging relationships and becoming a trusted advisor to our customers, delivering thought leadership insights and solutions that help them grow, powered by our company products and solutions.
Please note that we work 4-5 days a week from our office in Sarona, Tel Aviv
Responsibilities
Develop and execute a sales plan to achieve and exceed sales targets
Build and maintain relationships with new and existing clients
Manage the sales process from start to finish, including lead generation, prospecting, and closing deals
Collaborate with cross-functional teams, including marketing, product, and operations, to ensure customer success
Conduct presentations and product demonstrations to potential clients
Negotiate contracts and pricing with clients, leading complex negotiations involving bespoke commercial agreements and multi-product sales
Provide feedback to the product team on customer needs and market trends.