דרושים » שירות לקוחות » Customer Support Representative

Requirements:
High level of written English/Hebrew. Excellent written communication skills.
Strong customer service orientation with a focus on customer satisfaction.
Patience and empathy in dealing with customer concerns.
Strong problem-solving skills and the ability to think critically.
Basic understanding of technical concepts and the ability to troubleshoot technical issues.
Efficient multitasking skills to handle multiple customer inquiries simultaneously.
Ability to collaborate with other team members and departments for issue resolution.
Ability to apply judgment based on general guidelines.
Previous experience in similar positions - an advantage.