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Were looking for an experienced and proactive Project Manager to join our growing team. In this role, you will take ownership of project setup, execution, and ongoing system maintenance, ensuring our clients receive seamless onboarding, reliable performance, and long-term value. You will lead cross-functional teams, balance multiple priorities, and drive project success through strong organization, communication, and problem-solving.
Responsibilities
Project Setup, Onboarding & Transition: Lead the project from kickoff through full implementation at the clients site. Ensure smooth transition, on-time delivery, and a high-quality onboarding experience. Coordinate with internal teams to guarantee readiness of resources, data, and tools.
Ongoing Stakeholder Communication: Act as the projects operational owner, managing setup of the system, client requests, system issues, and optimizations. Monitor system stability and performance to ensure long-term reliability and value. Drive improvements in workflows, resolving recurring bottlenecks and risks.
Cross-Functional & Stakeholder Management: Serve as the main point of contact for internal and external stakeholders (Customer Success, Support, Operations). Maintain transparency, responsiveness, and alignment across all project phases.
Issue & Risk Management: Proactively identify potential risks in the process, bottlenecks, recurring issues, or client dissatisfaction. Escalate appropriately and work cross-functionally to identify root causes.
KPI Tracking & Performance Monitoring: Define, track, and report on key performance indicators (KPIs) to measure project success and team performance. Use insights to drive accountability and continuous improvement.
Continuous Improvement: Conduct monthly result analyses, draw insights from experiences, and strive to achieve the Delivery department's goals. Analyze and optimize delivery workflows to improve efficiency and scalability.

Supersonic is seeking a proactive and Senior Technical Operations Manager to join one of our puzzle game studios.
In this role, youll partner closely with Product and Monetization to ensure the end-to-end execution of in-game events, promotions, and live A/B tests. Youll own the technical setup and operational workflows that power Events & Promotions at scale.
What you'll be doing
Operate monetization and product activities through the games back-end/back-office tools: configure promotions, features, set pricing schemes, and define player segments
Ensure smooth delivery of all promotions, events, and live experiments
Configure and launch campaigns in back-office systems, including asset management and pricing setup
Lead weekly A/B test planning and coordinate with Economy, Product, Monetization, and QA to meet timelines
Collaborate with QA to validate that campaign configurations function correctly in live builds
Track live test performance daily; surface issues and opportunities, and apply quick optimizations to hit KPIs
Maintain high availability for emergency troubleshooting and backend fixes during off-hours/weekends to ensure 24/7 game stability.
Provide feedback on the internal LiveOps platform regarding business needs, technical requests, and new feature requirements.

The AI Business Solutions team within Technology Consulting AI department is looking for a Low Code / No Code Implementer to join our innovative and fast-growing team.
Our team designs and delivers advanced solutions across multiple platforms to build systems, applications, websites, chatbots, and especially AI Agents for clients across diverse industries in Israel and globally. The role involves hands-on work building and implementing solutions using modern platforms and tools, combining technical execution with business understanding in a project-based client environment.
Key Responsibilities:
Build and implement AI and automation solutions across various platforms
Design and configure systems, workflows, and intelligent agents
Work closely with clients to analyze business requirements and translate them into working solutions
Integrate multiple tools and technologies into end-to-end solutions
Participate in innovative AI projects

Were looking for an experienced Project Manager to lead global manufacturing setup projects and support the transition from development to scalable production.

We are looking for an AI Program Manager to join our team.
We're searching for a talented and passionate technologist to lead internal innovation across the entire company by implementing AI, Automation and Internal Tools. As a key member of the team, you'll play a vital role in developing and implementing innovative solutions to enhance the company's efficiency, productivity and quality. You'll leverage your expertise in artificial intelligence (AI) and project management to design, build, and deploy tools that streamline workflows, automate repetitive tasks, provide insightful data analysis, reduce costs and help the company scale.
Responsibilities:
Collaborate with multiple department heads across the company to identify opportunities, implement POCs and build a roadmap of AI based automation projects and internal tools.
Research, design, and develop AI-powered solutions (e.g., chatbots, machine learning models) to automate tasks, unlock scaling opportunities and generate efficiencies across the company.
Work with the AI Automation Engineer to build internal tools that automate workflows, improve data accessibility, and facilitate collaboration within the company.
Integrate AI and internal tools seamlessly with existing systems and infrastructure to ensure smooth operation and data flow.
Maintain clear documentation, develop training materials and ensure tools and capabilities are enabled and used by potential users across the company.
Conduct ongoing training sessions to the company about internal tools, as well as general developments in the AI space.
Stay up-to-date with the latest advancements in AI, off the shelf tools, and internal tool development best practices.

Our Global Information Technology division is looking for a Senior SAP WM / SAP EWM consultant:


Job Description:
Project management and process improvement in the field of SAP EWM
Responsibility for the configuration, development, implementation and support of the SAP EWM module
Understand business needs and provide innovative solutions for those needs and the logistics area.
Responsibility for providing end user support and system maintenance, including interface support.
The candidate will report to Diplomat SAP Applications Team Leader MM-WM.
The job may require flights occasionally

We are seeking an experienced, solution-focused professional to join our Business Analyst team in Tel Aviv.
As an Inbound Business Analyst in the Professional Services (PS) team, you will serve as the primary liaison between clients, internal stakeholders, and the product/implementation teams.
Your role is to understand the clients requirements, the products models and specification and ensure smooth delivery of solutions.
This position combines analytical skills, financial services domain knowledge, and communication abilities to drive successful client engagements.
Responsibilities:
Conduct business analysis to support the deployment and optimization of solutions across client environments and impact assessment of identified issues.
Perform statistical analysis and fine-tune model sets to ensure optimal performance and accuracy.
Support the implementation team throughout User Acceptance Testing (UAT), ensuring requirements are met and functionality is validated.
Collaborate closely with both business and technology stakeholders to align solutions with client goals and technical feasibility.
Research, analyze, and structure large data sets, addressing both technical and business perspectives

we are looking for a Implementation Specialist.
The Implementation Specialist is responsible for implementing our clients' business processes on platform. He/She will be responsible for interacting with clients daily and internal teams to ensure that clients have the solutions needed.
The ideal candidate is highly detail-oriented with a hands-on approach, tech-savvy, and organized, with excellent communication and customer-facing skills, and has a passion for excellence, innovation, and success.
Once trained on the platform, the Implementation Specialist will quickly start working directly on client projects and with our cross-functional teams utilizing the team's best practices.
Responsibilities:
Accountable for end-to-end Implementation of clients' processes on the platform.
Own the Implementation lifecycle hands-on (requirements, planning, configuration/development, deployment, testing, and monitoring)
Analyze and proactively drive forward solutions
Provide proactive customer service to clients and partners in an articulate, positive, and informative manner
Understand platform and collaborate with Product and R&D team to identify and communicate technical services and solutions
You will wear many hats, work independently, as well as a team player within a growing team

we are looking for a Technical Support Engineer.
As a Technical Support Engineer you will
Respond promptly and professionally to customer inquiries via phone, email, or chat, providing technical support and troubleshooting assistance.
Work to meet and exceed internal and external SLAs
Identify and diagnose software issues, and guide customers through step-by-step resolutions.
Escalate complex technical issues to higher-level support teams when necessary, ensuring proper documentation and follow-up.
Assist customers with product installations, configurations, and updates.
Collaborate with cross-functional teams, including developers and engineers, to address customer concerns and provide effective solutions.
Document and maintain records of customer interactions, inquries, comments, and actions taken, utilizing the ticketing system.
Provide proactive customer education and self-help resources to reduce repetitive inquiries and improve customer satisfaction.
Collaborate with the Quality Assurance team to identify and report software bugs and usability issues.
Help develop and implement support methodologies, build workflows and define support operations
Gather customer feedback and share it with QA, R&D, Engineering, and Production teams.
Strive for best-in-class support experience and drive exceptional CSAT results
Stay up-to-date with product knowledge, industry trends, and technology advancements to provide accurate and efficient support.