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The Salesforce Senior BA is a Salesforce expert with very strong hands-on capabilities. Experienced in leading discovery and requirements gathering meetings, documenting technical and functional requirements. Skilled in navigating, managing technical conversations with business users and have the ability to guide business stakeholders (RevOps, Product, Engineering) to scalable solutions that meet their KPIs and challenges. The candidate is able to independently identify, design and implement solutions that meet business strategies. The candidate leads projects and is responsible for presenting Salesforce capabilities and working collaboratively with other team members to configure the platform to meet Users needs.
This is a dream Job for someone who enjoys an environment where no code platforms are used so they can give freedom to their technical expertise and enjoy a highly motivated organization with mature business stakeholders
Responsibilities:
Lead requirements gathering sessions with technical teams such as R&D and Product and interpret requirements into functional and technical solution designs, actionable tasks for yourselves or another team member.
Manage project scope and limit scope to deliver projects on time and within budget.
Perform hands-on configuration of declarative Salesforce solutions, managed packages, creation and refinement of complex data models, external integration, business process automation and other custom functionality.
Create project deliverables which may include requirements documentation, solution designs, process flow charts, project road maps, user stories, test scripts and training materials.
Communicate and report project status to both business units and internal leadership including budget, risks and general business issues.
Proactively search for ways to positively impact your business units success, such as new Salesforce features released, system and process improvements.
Work with external vendors to integrate enhanced system solutions.Review and present to the stakeholder's 3rd party solutions. Including managing discovery phase, PoC, Legal and security processes.
Stay up to date on new Salesforce feature releases.

We are seeking a driven, solution-oriented Salesforce Analyst with a deep understanding of platform architecture and a passion for enhancing business performance. In this role, you wont just be "fixing tickets"-you will be a strategic partner to our Sales, Marketing, and Customer Success teams. You will translate complex business needs into elegant, scalable technical solutions that adhere to Salesforce best practices.
What You'll Be Doing:
Lead cross-organizational projects designed to increase efficiency across Sales, BDR, Marketing, and Partner relations.
Work closely with global business leaders to gather requirements, provide system support, and understand the unique nuances of different regional teams.
Architect creative solutions to complex technical challenges, leveraging Salesforces latest features to solve high-impact business problems.
Execute end-to-end configuration, including advanced Flow automation, custom objects, data modeling, and system integrity checks.
Continuously assess our Salesforce instance to identify bottlenecks and implement "best-in-class" improvements that support a rapidly growing SaaS organization.

seeking a Sales Force Operations Manager to lead cross-company processes and strategic projects that enable an effective, scalable, and sustainable growth environment.

In this role, you will partner closely with teams across the organization to streamline operational workflows, improve business performance, and drive high-impact initiatives. The position reports directly to the Senior Director of Business Operations and offers high visibility to C-level leadership and the broader management team.

Leading the full lifecycle of operational process design, from requirement gathering to full implementation in Salesforce, including phased rollout, testing, stakeholder alignment, communication management, user training, and post-launch optimization, involving multiple business units (e.g., Sales, RevOps, Finance, Account Executive, Marketing, etc.)
Overseeing and mapping sales-cycle related workflows, identifying gaps or inefficiencies, and building optimized processes, flows, validations, and automations in Salesforce to support scalability and sustainable growth
Serve as the point of contact for troubleshooting technical issues across global teams (US & Canada, CALA, EMEA, APAC)
Develop tailored Salesforce reports and dashboards that provide stakeholders with actionable insights and visibility into business performance.
Perform ongoing data quality checks, identify gaps and errors (using a prebuilt set of dashboards and reports) and enforce procedures compliance to ensure data is accurate & reliable to be used confidently for reporting and decision-making.
Oversee Salesforce account setup and access rights, ensure compliance with SSO policies, and monitor system storage to optimize capacity usage.
Provide onboarding and ongoing training to users, ensuring proper adoption of Salesforce and other related tools, processes, and best practices.

we are looking for a Salesforce Project Manager to join our MIS team and play a key role in evolving our growing Salesforce environment. This is a unique opportunity to work with a highly motivated, professional team that delivers business-critical Salesforce solutions across the organization. In this role, you will lead complex, end-to-end Salesforce initiatives, combining full project ownership, strong business analysis capabilities, and a solid understanding of Salesforce-based solutions. You will work closely with business stakeholders, internal users, and technical teams to design, deliver, and continuously improve Salesforce solutions supporting Sales, Service, and additional business domains.
Our work model is hybrid, combining remote and on-site work, allowing flexibility and productivity.

Responsibilities:

End-to-End Delivery: Lead Salesforce projects end to end, covering all lifecycle stages: initiation, requirements gathering, planning, execution, testing, deployment, and post-go-live support.
Business Analysis & Partnership: Work closely with users and stakeholders to deeply understand business needs, translate them into clear requirements, and ensure solutions fully address real business problems.
Project Leadership: Own timelines, scope, risks, dependencies, and priorities across multiple parallel projects.
Salesforce Implementation & Configuration: Collaborate with admins and developers on Salesforce configuration and delivery, including flows, validation rules, approval processes, automations, and integrations.
System Ownership & Continuous Improvement: Support ongoing system enhancements, maintenance, and optimization to ensure smooth daily operations and scalable growth.
Cross-Functional & Global Collaboration: Coordinate work between business teams, IT, R&D and else across different geographies.

We are looking for a motivated Salesforce Business Analyst to join our dynamic team at Unity. This isn't just a technical role, its an opportunity to be a key bridge between technology and business growth.
What you'll be doing
Business Analysis: Partner with stakeholders to identify pain points and translate them into technical Salesforce requirements.
System Implementation: Design and configure customized solutions using Salesforce best practices (Flows, Automations, Prompt builder, Data Cloud, CRM Analytics, etc...).
Project Management: Lead project lifecycles, ensuring milestones are met and stakeholders are aligned throughout the process.
Global Collaboration: Work closely with diverse teams across the world to ensure system adoption and process standardization.
Training & Support: Empower our users by creating documentation and conducting training sessions for new features.

The Salesforce Business Analyst will provide Salesforce solutions for the for the Sales, Marketing and other company departments. Working as part of the Information System department, you will collect requirements from stakeholders, design and implement new features and new capabilities, support users and handle integration challenges.
we are building the enterprise network and security platform of the future. Our cloud-native network architecture is pushing the envelope on what can be done with cloud, software, and true genius. If you want to be part of a team that changes networking and security forever - join us.  
Responsibilities: 
Develop and implement configuration changes and system enhancements based on business requirements while following established development standards and best practices (e.g., creating/updating custom fields, Flows, email notifications, reports, and dashboards).
Support users on their day-to-day tasks including troubleshooting, data fixes and cleanups.
Manage user accounts, roles/profiles, and permissions for supported applications in compliance with company security policies.
Manage implementation projects end to end: full requirements definition and design, development, QA, deployments, training & communicating to stakeholders.
Identifying areas for improvement and making recommendations for new strategic CRM opportunities.
Develop meaningful relationships with key stakeholders within the Company.

we are looking for a SalesForce Admin to join our SalesOps team.
It is imperative for us to find a candidate who embraces challenges, is eager to learn, and is passionate about succeeding. The SalesForce Admin will be responsible for all our sales team's platforms, such as Salesforce, Outreach, Monday.com, etc.
The ideal candidate has a strong background in data manipulation and Salesforce setup and integration.
Wake up for this:
Design, develop, implement, and monitor sales processes and system integrations.
Provide Salesforce maintenance and support, including Leads Routing Process, "Lead-to-Closed Won" assistance and Partner Portal administration.
Create and manage automation tools to increase sales process efficiency.
Design, implement, and support users with custom reports and dashboards.
Prepare data sets for business reviews, analyzing sales data and consumer trends for optimization opportunities.
Create and maintain system documentation, user guides, and training materials.
Provide support for the full sales tech stack, including Salesforce, Outreach, Monday.com, Zapier and other business applications.

looking for a strategic Senior Business Application Admin to own the architecture and optimization of our Go-To-Market (GTM) and Customer Support infrastructure. You will not just be a "Salesforce Admin"; you will be a trusted advisor to the C-Suite, translating complex business goals into scalable technical solutions across Salesforce, our Support Portal, and our wider sales ecosystem (Salesloft, ZoomInfo, Apollo, Fathom).

What You Will Do

Serve as the sole Salesforce Administrator in the company.
Own the GTM Tech Stack: Manage and optimize Salesforce and integrated applications (Salesloft, ZoomInfo, Apollo, Fathom), ensuring data flows seamlessly between Marketing, Sales, and CS.
Manage the Support Portal: Oversee the configuration and maintenance of our Salesforce-based Support Portal (Experience Cloud), ensuring a seamless experience for external customers and internal Support agents.
Strategic Business Partnering: Work closely with C-level executives (CRO, CMO, CFO) to translate high-level business goals into technical reality. You will challenge assumptions and propose scalable alternatives to "quick fixes."
Process Architecture: Design automated workflows (Flows) that support complex Sales and Support processes, from Lead-to-Cash to Case Resolution (SLAs, Entitlements).
Data Integrity & Analytics: Act as the guardian of data quality. Implement validation rules and duplicate management strategies to ensure the BI team has clean, reliable data for executive reporting.

The Order Management team handles the Order-to-Invoice processes, including reviewing submitted orders, processing them in ERP and CRM systems, activating licenses and invoicing.
As the Order Management Team Lead, you will be responsible for leading the team while remaining hands-on in providing high-quality support to both internal and external customers. You will own the end-to-end Order-to-Invoice flow, ensure operational excellence, and act as a key cross-functional partner across the organization.
Responsibilities:
Lead, manage, and develop the Order Management team, including onboarding, mentoring, and performance management
Own and oversee the full Order cycle, ensuring accuracy, efficiency, and compliance
Support the sales and customer success teams in all aspects of deal flow, from deal submission through finance approval, invoicing, and licensing
Serve as the escalation point for complex or high-impact customer and sales issues
Prioritize team workload and ensure smooth execution, especially during high-pressure end-of-quarter periods
Act as the main interface between Order Management and supporting functions: Finance, Sales & SalesOps, Legal, Customer Success and Operations
Ensure adherence to company policies, SOX compliance, and Revenue Recognition regulations
Drive process improvements, documentation, and best practices to increase scalability and efficiency
Maintain strong relationships with customers, partners, and internal stakeholders.

The Salesforce Marketing Cloud / Marketing Services business analyst reviews and evaluates business systems, processes, and requirements to design, implement, and enhance marketing automation systems that meet overall client business objectives.
The business analyst is responsible for leading workshops, overseeing configuration of the system, and managing relationships with customers and internal stakeholders. He/she can lead a workstream for large projects and guide the work of the supporting team.
The BA should act as a strategic advisor to help clients get the most value out of their marketing automation system and their consulting engagement.
Responsibilities:
Engage with clients to assess their current sales and marketing landscape and processes and distill business requirements/user stories.
Lead onsite client workshops to share marketing automation framework, best practices, and case studies.
Work with clients to shape marketing automation strategy and define and scope projects to address specific needs.
Guide marketing automation administration, configuration, migration, campaign execution, and testing activities.
Manage agile business executives and work with them to successfully complete the program.
Mentors other consultants and business analysts throughout the project.
Supports the project manager in identifying and mitigating risk and resolving issues.
Keep up-to-date on latest industry trends and research to share with clients and to continually optimize their marketing automation strategy.