דרושים » אדמיניסטרציה » Order Management Team Lead

We are seeking a Order Management Specialist to support and execute our end-to-end global order fulfillment process. This role is focused on the tactical processing of orders, managing backlog accuracy, and ensuring timely license fulfillment in coordination with Sales, Finance, and Contract Manufacturers. The ideal candidate is highly detail-oriented, thrives in fast-paced environments, and can independently manage complex order scenarios while maintaining clear communication across stakeholders.
THE ROLE
Tactical Order & License Fulfillment
Manage the daily order backlog by incorporating new orders and updates from Sales, Supply Chain, and VARs.
Review and validate sales quotes, POs and site surveys for accuracy and alignment.
Process sales orders and ensure timely invoicing through Finance.
Maintain clear and timely communication with stakeholders on order status and fulfillment progress.
Monitor the license backlog closely and collaborate with Sales to align on install timelines, ensuring timely license activation and supporting accurate revenue recognition.
Cross-Functional Collaboration & Issue Resolution
Build strong working relationships with Sales, Finance, Operations, and the Contract Manufacturer to resolve issues and deliver a seamless customer experience.
Communicate order status, priority changes, and blockers to stakeholders with clarity and urgency.
Ensure customer-requested ship dates are met and production aligns with contractual terms.
Metrics, Reporting & Continuous Improvement
Perform weekly audit reports to ensure data accuracy of backlog
Provide monthly reporting on order quality, processing timeliness, and backlog trends.
Identify process gaps and lead initiatives to improve operational efficiency and accuracy.
Communicate daily priorities and escalate risks or issues impacting order throughput.
Special Projects & Growth Opportunities
Participate in cross-functional projects that improve systems, scale order processing, or impact revenue operations.
Contribute to process automation, tool enhancement, and operational documentation.

looking for a strategic Senior Business Application Admin to own the architecture and optimization of our Go-To-Market (GTM) and Customer Support infrastructure. You will not just be a "Salesforce Admin"; you will be a trusted advisor to the C-Suite, translating complex business goals into scalable technical solutions across Salesforce, our Support Portal, and our wider sales ecosystem (Salesloft, ZoomInfo, Apollo, Fathom).

What You Will Do

Serve as the sole Salesforce Administrator in the company.
Own the GTM Tech Stack: Manage and optimize Salesforce and integrated applications (Salesloft, ZoomInfo, Apollo, Fathom), ensuring data flows seamlessly between Marketing, Sales, and CS.
Manage the Support Portal: Oversee the configuration and maintenance of our Salesforce-based Support Portal (Experience Cloud), ensuring a seamless experience for external customers and internal Support agents.
Strategic Business Partnering: Work closely with C-level executives (CRO, CMO, CFO) to translate high-level business goals into technical reality. You will challenge assumptions and propose scalable alternatives to "quick fixes."
Process Architecture: Design automated workflows (Flows) that support complex Sales and Support processes, from Lead-to-Cash to Case Resolution (SLAs, Entitlements).
Data Integrity & Analytics: Act as the guardian of data quality. Implement validation rules and duplicate management strategies to ensure the BI team has clean, reliable data for executive reporting.

We are looking for a Salesforce Solution Architect to lead the design and evolution of Cynet’s Salesforce ecosystem. In this role, you will own the end-to-end architecture of Salesforce and its integrations across the company’s GTM and operational systems, enabling scalable processes that support rapid global growth. Responsibilities
* Own the end-to-end solution architecture for Salesforce and related business systems across GTM and operational teams
* Partner with business and technical stakeholders to shape scalable solutions that support rapid growth and long-term maintainability
* Lead discovery sessions, gather requirements, and translate business needs into clear solution designs across configuration, automation, custom development, integrations, and data architecture
* Design scalable Salesforce architecture across Sales Cloud, Service Cloud, Experience Cloud, CPQ, and adjacent business applications where relevant
* Define and govern core architecture decisions including data model, security model, role hierarchy, permission design, sharing model, environment strategy, and platform standards
* Design and oversee integrations between Salesforce and other business systems such as ERP, CPQ, marketing automation, support platforms, and internal tools
* Evaluate tradeoffs between declarative and programmatic solutions, and recommend the right approach based on scale, complexity, maintainability, and business impact
* Provide technical leadership for implementation, including flows, Apex, LWCs, APIs, async processing, and deployment strategy
* Establish governance and best practices for release management, testing, documentation, technical debt reduction, and solution scalability
* Collaborate closely with Sales, CS, Finance, Marketing, RevOps, and MIS to ensure alignment, adoption, and high-quality delivery
* Support hands-on solution delivery when needed, including configuration, troubleshooting, code review, and production issue resolution
* Build architecture documentation including solution diagrams, design decisions, process flows, and system landscape mapping
* Monitor platform health, usage, and business application ecosystem maturity to support scale, compliance, and operational efficiency

About Us:
Cynet is a leader in threat detection and response, designed to simplify security for organizations of all sizes. Our mission is to empower lean security teams and their partners with an AI-powered, unified platform that autonomously detects, protects, and responds to threats - backed by 24×7 security experts. With a Partner First mindset , we focus on helping customers and partners stay protected, operate confidently, and achieve their goals. Our vision is to give every organization true cybersecurity peace of mind, providing fast, accurate protection without the noise or complexity.

The Salesforce Senior BA is a Salesforce expert with very strong hands-on capabilities. Experienced in leading discovery and requirements gathering meetings, documenting technical and functional requirements. Skilled in navigating, managing technical conversations with business users and have the ability to guide business stakeholders (RevOps, Product, Engineering) to scalable solutions that meet their KPIs and challenges. The candidate is able to independently identify, design and implement solutions that meet business strategies. The candidate leads projects and is responsible for presenting Salesforce capabilities and working collaboratively with other team members to configure the platform to meet Users needs.
This is a dream Job for someone who enjoys an environment where no code platforms are used so they can give freedom to their technical expertise and enjoy a highly motivated organization with mature business stakeholders
Responsibilities:
Lead requirements gathering sessions with technical teams such as R&D and Product and interpret requirements into functional and technical solution designs, actionable tasks for yourselves or another team member.
Manage project scope and limit scope to deliver projects on time and within budget.
Perform hands-on configuration of declarative Salesforce solutions, managed packages, creation and refinement of complex data models, external integration, business process automation and other custom functionality.
Create project deliverables which may include requirements documentation, solution designs, process flow charts, project road maps, user stories, test scripts and training materials.
Communicate and report project status to both business units and internal leadership including budget, risks and general business issues.
Proactively search for ways to positively impact your business units success, such as new Salesforce features released, system and process improvements.
Work with external vendors to integrate enhanced system solutions.Review and present to the stakeholder's 3rd party solutions. Including managing discovery phase, PoC, Legal and security processes.
Stay up to date on new Salesforce feature releases.

we are looking for a Salesforce Project Manager to join our MIS team and play a key role in evolving our growing Salesforce environment. This is a unique opportunity to work with a highly motivated, professional team that delivers business-critical Salesforce solutions across the organization. In this role, you will lead complex, end-to-end Salesforce initiatives, combining full project ownership, strong business analysis capabilities, and a solid understanding of Salesforce-based solutions. You will work closely with business stakeholders, internal users, and technical teams to design, deliver, and continuously improve Salesforce solutions supporting Sales, Service, and additional business domains.
Our work model is hybrid, combining remote and on-site work, allowing flexibility and productivity.

Responsibilities:

End-to-End Delivery: Lead Salesforce projects end to end, covering all lifecycle stages: initiation, requirements gathering, planning, execution, testing, deployment, and post-go-live support.
Business Analysis & Partnership: Work closely with users and stakeholders to deeply understand business needs, translate them into clear requirements, and ensure solutions fully address real business problems.
Project Leadership: Own timelines, scope, risks, dependencies, and priorities across multiple parallel projects.
Salesforce Implementation & Configuration: Collaborate with admins and developers on Salesforce configuration and delivery, including flows, validation rules, approval processes, automations, and integrations.
System Ownership & Continuous Improvement: Support ongoing system enhancements, maintenance, and optimization to ensure smooth daily operations and scalable growth.
Cross-Functional & Global Collaboration: Coordinate work between business teams, IT, R&D and else across different geographies.

we are looking for a Director of IS Business Applications.
The Director of IS Business Applications is responsible for overseeing the implementation and maintenance of enterprise software applications that support the GTM key business functions.
This role ensures that business applications support organizational goals, are aligned with IT strategies, and deliver a high level of user satisfaction. The manager leads team leads and team of business analysts, coordinating efforts to ensure smooth and efficient system operations across departments.
As a Director of IS Business Application you will
Lead and manage a team of Salesforce business analysts, project managers, including hiring, mentoring, conducting performance reviews, and supporting technical and professional development.
Responsible for the design, deployment, and support of business applications.
Work closely with the internal go-to-market stakeholders, aligning cross-functional teams, understanding their processes, and gathering requirements to define and manage the execution of new solutions supporting goals and growth.
Monitor, control, and assess the deployment of deliverables.
Ensure proper documentation, training, and support processes are in place for all.
Develop and manage budgets, vendor relationships, and service level agreements (SLAs)

The Salesforce Business Analyst will provide Salesforce solutions for the for the Sales, Marketing and other company departments. Working as part of the Information System department, you will collect requirements from stakeholders, design and implement new features and new capabilities, support users and handle integration challenges.
we are building the enterprise network and security platform of the future. Our cloud-native network architecture is pushing the envelope on what can be done with cloud, software, and true genius. If you want to be part of a team that changes networking and security forever - join us.  
Responsibilities: 
Develop and implement configuration changes and system enhancements based on business requirements while following established development standards and best practices (e.g., creating/updating custom fields, Flows, email notifications, reports, and dashboards).
Support users on their day-to-day tasks including troubleshooting, data fixes and cleanups.
Manage user accounts, roles/profiles, and permissions for supported applications in compliance with company security policies.
Manage implementation projects end to end: full requirements definition and design, development, QA, deployments, training & communicating to stakeholders.
Identifying areas for improvement and making recommendations for new strategic CRM opportunities.
Develop meaningful relationships with key stakeholders within the Company.

The Salesforce Marketing Cloud / Marketing Services business analyst reviews and evaluates business systems, processes, and requirements to design, implement, and enhance marketing automation systems that meet overall client business objectives.
The business analyst is responsible for leading workshops, overseeing configuration of the system, and managing relationships with customers and internal stakeholders. He/she can lead a workstream for large projects and guide the work of the supporting team.
The BA should act as a strategic advisor to help clients get the most value out of their marketing automation system and their consulting engagement.
Responsibilities:
Engage with clients to assess their current sales and marketing landscape and processes and distill business requirements/user stories.
Lead onsite client workshops to share marketing automation framework, best practices, and case studies.
Work with clients to shape marketing automation strategy and define and scope projects to address specific needs.
Guide marketing automation administration, configuration, migration, campaign execution, and testing activities.
Manage agile business executives and work with them to successfully complete the program.
Mentors other consultants and business analysts throughout the project.
Supports the project manager in identifying and mitigating risk and resolving issues.
Keep up-to-date on latest industry trends and research to share with clients and to continually optimize their marketing automation strategy.

Were looking for a talented Salesforce Developer to join our Business Systems team and spread the power. The Business Systems team builds and maintains the infrastructure that powers our internal operations and global growth. We are looking for versatile builders and independent thinkers to drive end-user solutions and process optimization across the Salesforce platform. We operate in a fast-paced, high-impact environment, delivering scalable features that support our core business functions.
WHAT YOULL DO
Design, develop, and deploy user-facing enhancements and custom applications using LWC and advanced Flows to maximize productivity.
Operate within a high-throughput Kanban environment, managing WIP and prioritizing tasks to ensure a continuous flow of development.
Implement optimized solutions - through both efficient Apex code and configuration - to streamline workflows and reduce manual effort.
Build and maintain essential back-end logic using Apex Triggers, Classes, and Asynchronous Apex, ensuring business rules execute reliably.
Manage metadata deployments across environments using Gearset (or similar CI/CD tools) and maintain strict version control (Git) standards.
Write comprehensive unit tests with high code coverage and conduct thorough peer code reviews to ensure system stability and security.
Architect and maintain robust integration patterns between Salesforce and custom-built internal tools across the Lead-to-Cash lifecycle.

We are seeking a driven, solution-oriented Salesforce Analyst with a deep understanding of platform architecture and a passion for enhancing business performance. In this role, you wont just be "fixing tickets"-you will be a strategic partner to our Sales, Marketing, and Customer Success teams. You will translate complex business needs into elegant, scalable technical solutions that adhere to Salesforce best practices.
What You'll Be Doing:
Lead cross-organizational projects designed to increase efficiency across Sales, BDR, Marketing, and Partner relations.
Work closely with global business leaders to gather requirements, provide system support, and understand the unique nuances of different regional teams.
Architect creative solutions to complex technical challenges, leveraging Salesforces latest features to solve high-impact business problems.
Execute end-to-end configuration, including advanced Flow automation, custom objects, data modeling, and system integrity checks.
Continuously assess our Salesforce instance to identify bottlenecks and implement "best-in-class" improvements that support a rapidly growing SaaS organization.