דרושים » מערכות מידע » CRM Analyst

We are seeking a driven, solution-oriented Salesforce Analyst with a deep understanding of platform architecture and a passion for enhancing business performance. In this role, you wont just be "fixing tickets"-you will be a strategic partner to our Sales, Marketing, and Customer Success teams. You will translate complex business needs into elegant, scalable technical solutions that adhere to Salesforce best practices.
What You'll Be Doing:
Lead cross-organizational projects designed to increase efficiency across Sales, BDR, Marketing, and Partner relations.
Work closely with global business leaders to gather requirements, provide system support, and understand the unique nuances of different regional teams.
Architect creative solutions to complex technical challenges, leveraging Salesforces latest features to solve high-impact business problems.
Execute end-to-end configuration, including advanced Flow automation, custom objects, data modeling, and system integrity checks.
Continuously assess our Salesforce instance to identify bottlenecks and implement "best-in-class" improvements that support a rapidly growing SaaS organization.

We are looking for a Salesforce System Analyst and a project manager to join our Global Information Systems team.
In this role, you will work closely with the business to provide solutions on the Salesforce platform, supporting Sales, Service, and Marketing domains.
You will play a key role in implementing new features, maintaining the system, and ensuring daily operations run smoothly.
If you are an experienced team player who combines strong technical expertise and project management skills with a proactive, solution-oriented mindset, this is the role for you.
Responsibilities & Scope of Role:
End-to-End Delivery: Lead complex Information Systems projects from end to end, including all lifecycle stages (initiation, planning, execution, monitoring, and closure/maintenance).
Problem Solving: Find creative and effective solutions for complex technical and business challenges.
System Implementation & Configuration: Manage and implement Salesforce configuration tasks, including validation rules, approval processes, workflows, and flows.
Global Support & Enhancement: Work closely with international teams to provide system support, training, gather feedback, and implement system enhancements.
Reporting & Analytics: Create rich, actionable analytic reports for various teams and management.

Were looking for an experienced Salesforce Business Analyst with strong technical expertise to join our team. As a Salesforce subject matter expert, youll be responsible for delivering scalable, high-quality Salesforce solutions, optimizing workflows, and enabling business teams through reliable system execution.
Working closely with Product Managers, business stakeholders, and other technology teams, youll focus on translating business requirements into robust Salesforce implementations and own E2E solution delivery.
If you thrive in a fast-paced environment and enjoy solving business challenges through technology, this role is for you.
Job responsibilities
Design and build scalable Salesforce solutions in collaboration with Product Managers, Business Operations, and global stakeholders.
Own end-to-end functional delivery, including technical solution design, configuration, implementation, testing, training, and ongoing optimization.
Provide global application support for business stakeholders and end users, ensuring stability, usability, and timely issue resolution.
Identify and implement system enhancements based on defined business needs and Salesforce technical capabilities.
Lead the delivery and maintenance of integrations between Salesforce and third-party tools, working with external vendors to ensure reliable and scalable functionality.

looking for a strategic Senior Business Application Admin to own the architecture and optimization of our Go-To-Market (GTM) and Customer Support infrastructure. You will not just be a "Salesforce Admin"; you will be a trusted advisor to the C-Suite, translating complex business goals into scalable technical solutions across Salesforce, our Support Portal, and our wider sales ecosystem (Salesloft, ZoomInfo, Apollo, Fathom).

What You Will Do

Serve as the sole Salesforce Administrator in the company.
Own the GTM Tech Stack: Manage and optimize Salesforce and integrated applications (Salesloft, ZoomInfo, Apollo, Fathom), ensuring data flows seamlessly between Marketing, Sales, and CS.
Manage the Support Portal: Oversee the configuration and maintenance of our Salesforce-based Support Portal (Experience Cloud), ensuring a seamless experience for external customers and internal Support agents.
Strategic Business Partnering: Work closely with C-level executives (CRO, CMO, CFO) to translate high-level business goals into technical reality. You will challenge assumptions and propose scalable alternatives to "quick fixes."
Process Architecture: Design automated workflows (Flows) that support complex Sales and Support processes, from Lead-to-Cash to Case Resolution (SLAs, Entitlements).
Data Integrity & Analytics: Act as the guardian of data quality. Implement validation rules and duplicate management strategies to ensure the BI team has clean, reliable data for executive reporting.

We are looking for a hands-on, strategic Business Application Manager with a proactive, ownership-driven mindset. Someone who takes initiative, thinks beyond the immediate task, and translates data into real business impact. This role requires a unique mix of systems expertise, project management, and analytical skills. Youll not only implement and optimize our platforms but also analyze ROI, create data-driven case studies, and help leadership make informed decisions.

Reporting to the VP of Customer Success, youll work cross-functionally with Sales, Marketing, Finance, Procurement, and Operations to ensure the company has the right tools, workflows, and insights to scale effectively.

This is part project manager, part systems owner, and part business analyst. Youll lead end-to-end implementations, integrate platforms like Salesforce, Intercom, Quicksight, create dashboards and reports, and drive process optimization across the business.


Key Responsibilities

Platform Ownership & Integration

Implement, configure, and maintain core business platforms: CRM (Salesforce), CS tools (Intercom/Zendesk), BI (Quicksight/Tableau), and others.

Serve as system administrator: manage configuration, user roles, workflows, and integrations.

Ensure data integrity and consistency across all systems; reduce silos and duplication.

Evaluate, procure, and integrate new tools as the company scales.


Data Analytics

Build and maintain dashboards and recurring reports for leadership and GTM teams.

Track and analyze key metrics: pipeline, revenue, churn/retention, customer health, support SLAs, and financial KPIs.

Define and maintain KPIs as a single source of truth; ensure alignment across teams.

Analyze ROI and build case studies to demonstrate impact and inform decision-making.

Leverage AI and automation to accelerate insights and improve reporting.


Process Optimization & Project Management

Lead end-to-end business application projects: from scoping and requirements gathering to implementation, testing, and adoption.

Map, analyze, and optimize cross-functional business processes (Customer Success, Sales, Operations).

Drive change management: document workflows, train teams, and promote adoption.

Manage project timelines, dependencies, and risks; deliver high-quality solutions on schedule.


Cross-Functional Enablement

Partner closely with GTM leaders to streamline forecasting, reporting, and operational cadences.

Support forecasting and planning processes, ensuring clean and accurate data.

Act as a trusted advisor to leadership on systems, processes, and data-driven decision-making.

Provide ad-hoc analysis and insights to inform strategy.

We are seeking an experienced Data Team Lead to build, lead, and scale our data function. This is a hands-on leadership role that combines strategic thinking, technical excellence, and people management. You will build and manage a team of Data Engineers and Data Analysts, while working closely with senior management and cross-functional leaders to translate data into measurable business impact.
This role is ideal for someone who thrives in a fast-paced startup environment, enjoys influencing decision-making at the highest levels, and is passionate about embedding a data-driven mindset across the organization.
What You'll Do:
Lead and mentor the Data team, and support their professional growth while achieving impact goals of the marketing data structure such as: multi touch attribution model, creative analytics and automated data governance processes.
Define and own the data vision, roadmap, infrastructure, and best practices aligned with company objectives.
Act as a trusted data partner to executive leadership and senior stakeholders, influencing strategy through insights and analysis while promoting a strong data-driven culture.
Oversee the design, build, and maintenance of a scalable and reliable data warehouse.
Lead the design, implementation, and optimization of ETL/ELT pipelines to integrate data from multiple internal and external sources.
Ensure high standards for data quality, governance, integrity, and documentation.
Translate complex datasets into clear, actionable insights that support the different departments' needs and the company growth through operational excellence.
Support advanced analytics use cases including forecasting, experimentation (A/B testing), and performance measurement.
Review and elevate dashboards, reports, and analyses to ensure clarity, accuracy, and executive relevance.
Identify gaps in data collection and proactively propose solutions to improve visibility and decision-making.

Required AI Insights and Research Specialist
Realize your potential by joining the leading performance-driven advertising company!
Our Strategy and Intelligence team is building an execution-first, impact-driven capability to turn data and generative AI into a core advantage for our marketing organization and beyond. We operate with startup intensity, enterprise reach, and a relentless drive for actionable insights.
As an AI Insights and Research Specialist on the Strategy and Intelligence team in our Tel Aviv Office, youll play a vital role in owning the in-depth understanding of our customer portfolio and market landscape. This role is perfect for a data-savvy analyst who thrives on uncovering best practices and is eager to build and leverage AI tools and agents to scale their impact.
Youll be a key player in a high-impact Strategy and Intelligence team with direct visibility and ownership. Were not just analyzing data the traditional way; were operationalizing AI to revolutionize how we understand our customers and market. If you like lean teams, cross-functional execution, and using cutting-edge tech to solve real business problems, this is your home.
How youll make an impact:
Lead in-depth analysis of customer activity data to uncover trends, best practices, and actionable insights for the marketing organization and broader company.
Monitor and report on key performance indicators (KPIs) regarding our customer portfolio, providing data-driven recommendations to strategy leadership.
Conduct external industry research to benchmark us against market standards and identify emerging opportunities, including leveraging industry databases.
Own end-to-end implementation of GenAI and automation projects in order to fulfill the above tasks and more - from scoping and prompt design to testing, documentation, and rollout.
Translate business needs into structured workflows, coordinating between non-technical and technical teams.
Translate complex data into clear, strategic narratives that drive decision-making across marketing and business teams.
Execute all of the above using AI tools extensively (AI first) to increase pace and quality of outputs.

We are looking for a Salesforce Business Analyst to join the CRM (Salesforce) team, which is responsible for supporting global users and is in charge of global business processes.

The Salesforce Business Analyst will support global stakeholders and users and create project plans, track progress and create training materials.

You should apply if you are a team player who can drive complex projects to completion - we offer a great working environment in a successful company and development opportunities going forward.

The Salesforce Business Analyst will report to CRM Manager.

Your key responsibilities will include:

Establish working processes to ensure timely and high-quality delivery.
Design and implement solutions on the Salesforce platform.
Manage and lead projects in Salesforce ecosystem.
Design and implement new business requirements to improve business processes

Are you passionate about turning data into real-world impact? At Sensi, were looking for a sharp, data-driven thinker and doer to join our product team. As our Product & BI Analyst, you wont just crunch numbers-youll unlock insights that shape how we build, deliver, and scale products that make a difference in peoples lives. Youll be at the intersection of product, operations, and strategy-empowering teams across the company to make smarter, faster, and more impactful decisions.
Key responsibilities:
Own the BI domain: Lead company-wide analytics, define processes, and champion a data-driven culture.
Enable data-driven teams: Partner with Product, Operations, Customer Success, Marketing, and Sales to track KPIs, analyze performance, and uncover improvement opportunities.
Turn data into impact: Identify trends, anomalies, and opportunities that shape product and business decisions.
Define KPIs and data needs: Collaborate with Product and R&D to define success metrics, guide event implementation, and ensure relevant data sources and flows are in place.
Design accessible reporting interfaces: Build intuitive dashboards and reports that provide easy access to key metrics and clearly surface insights for each stakeholder.
Recommend the right tools: Evaluate and guide the selection of data tools that support evolving business needs.

We are looking for an ambitious Production Analyst, who wants to make a strong impact by implementing detailed investment policy configurations (Python) and performing comprehensive quality checks, ensuring that the policy delivers the required portfolio KPIs.The Analysts conduct various analyses projects, highly influencing the business aspects of the company. You should be comfortable working quickly and handling a busy workload, demonstrate meticulous attention to detail and critical thinking while collaborating effectively with both highly technical teams and executive stakeholders.
This individual will join the Portfolio Management & Research department, and will be part of a team that has both data scientists and data analysts, focusing on the company's main credit products and working closely with the production environment.
Responsibilities:
Managing and implementing (Python) underwriting policies in the production environment.
Perform quality analytics checks to ensure the policy logic meets the defined requirements (Portfolio KPIs) and works correctly in all scenarios, with a direct impact on the overall performance and outcomes of the portfolio.
Conducting tests to evaluate each component of the policy configuration to validate the results.
Monitoring of the policy behavior in production and analyze if the actual results meet the expectations.
Demonstrate the ability to present and provide meaningful business insights from data.
Perform ad-hoc analysis to support business decisions.
Create innovative & interactive dashboards, scorecards, and weekly/monthly reports on the status of key business measurements tailored to all audiences (from executive management to business line employees) using BI tools, Python and SQL queries.