דרושים » תוכנה » Salesforce System Analyst

Were looking for an experienced Salesforce Business Analyst with strong technical expertise to join our team. As a Salesforce subject matter expert, youll be responsible for delivering scalable, high-quality Salesforce solutions, optimizing workflows, and enabling business teams through reliable system execution.
Working closely with Product Managers, business stakeholders, and other technology teams, youll focus on translating business requirements into robust Salesforce implementations and own E2E solution delivery.
If you thrive in a fast-paced environment and enjoy solving business challenges through technology, this role is for you.
Job responsibilities
Design and build scalable Salesforce solutions in collaboration with Product Managers, Business Operations, and global stakeholders.
Own end-to-end functional delivery, including technical solution design, configuration, implementation, testing, training, and ongoing optimization.
Provide global application support for business stakeholders and end users, ensuring stability, usability, and timely issue resolution.
Identify and implement system enhancements based on defined business needs and Salesforce technical capabilities.
Lead the delivery and maintenance of integrations between Salesforce and third-party tools, working with external vendors to ensure reliable and scalable functionality.

We are seeking a driven, solution-oriented Salesforce Analyst with a deep understanding of platform architecture and a passion for enhancing business performance. In this role, you wont just be "fixing tickets"-you will be a strategic partner to our Sales, Marketing, and Customer Success teams. You will translate complex business needs into elegant, scalable technical solutions that adhere to Salesforce best practices.
What You'll Be Doing:
Lead cross-organizational projects designed to increase efficiency across Sales, BDR, Marketing, and Partner relations.
Work closely with global business leaders to gather requirements, provide system support, and understand the unique nuances of different regional teams.
Architect creative solutions to complex technical challenges, leveraging Salesforces latest features to solve high-impact business problems.
Execute end-to-end configuration, including advanced Flow automation, custom objects, data modeling, and system integrity checks.
Continuously assess our Salesforce instance to identify bottlenecks and implement "best-in-class" improvements that support a rapidly growing SaaS organization.

We are seeking a driven, solution-oriented Salesforce Analyst with a deep understanding of platform architecture and a passion for enhancing business performance. In this role, you wont just be "fixing tickets"-you will be a strategic partner to our Sales, Marketing, and Customer Success teams. You will translate complex business needs into elegant, scalable technical solutions that adhere to Salesforce best practices.
What You'll Be Doing:
Lead cross-organizational projects designed to increase efficiency across Sales, BDR, Marketing, and Partner relations.
Work closely with global business leaders to gather requirements, provide system support, and understand the unique nuances of different regional teams.
Architect creative solutions to complex technical challenges, leveraging Salesforces latest features to solve high-impact business problems.
Execute end-to-end configuration, including advanced Flow automation, custom objects, data modeling, and system integrity checks.
Continuously assess our Salesforce instance to identify bottlenecks and implement "best-in-class" improvements that support a rapidly growing SaaS organization.

We are looking for a hands-on, strategic Business Application Manager with a proactive, ownership-driven mindset. Someone who takes initiative, thinks beyond the immediate task, and translates data into real business impact. This role requires a unique mix of systems expertise, project management, and analytical skills. Youll not only implement and optimize our platforms but also analyze ROI, create data-driven case studies, and help leadership make informed decisions.

Reporting to the VP of Customer Success, youll work cross-functionally with Sales, Marketing, Finance, Procurement, and Operations to ensure the company has the right tools, workflows, and insights to scale effectively.

This is part project manager, part systems owner, and part business analyst. Youll lead end-to-end implementations, integrate platforms like Salesforce, Intercom, Quicksight, create dashboards and reports, and drive process optimization across the business.


Key Responsibilities

Platform Ownership & Integration

Implement, configure, and maintain core business platforms: CRM (Salesforce), CS tools (Intercom/Zendesk), BI (Quicksight/Tableau), and others.

Serve as system administrator: manage configuration, user roles, workflows, and integrations.

Ensure data integrity and consistency across all systems; reduce silos and duplication.

Evaluate, procure, and integrate new tools as the company scales.


Data Analytics

Build and maintain dashboards and recurring reports for leadership and GTM teams.

Track and analyze key metrics: pipeline, revenue, churn/retention, customer health, support SLAs, and financial KPIs.

Define and maintain KPIs as a single source of truth; ensure alignment across teams.

Analyze ROI and build case studies to demonstrate impact and inform decision-making.

Leverage AI and automation to accelerate insights and improve reporting.


Process Optimization & Project Management

Lead end-to-end business application projects: from scoping and requirements gathering to implementation, testing, and adoption.

Map, analyze, and optimize cross-functional business processes (Customer Success, Sales, Operations).

Drive change management: document workflows, train teams, and promote adoption.

Manage project timelines, dependencies, and risks; deliver high-quality solutions on schedule.


Cross-Functional Enablement

Partner closely with GTM leaders to streamline forecasting, reporting, and operational cadences.

Support forecasting and planning processes, ensuring clean and accurate data.

Act as a trusted advisor to leadership on systems, processes, and data-driven decision-making.

Provide ad-hoc analysis and insights to inform strategy.

We are looking for a Salesforce Business Analyst to join the CRM (Salesforce) team, which is responsible for supporting global users and is in charge of global business processes.

The Salesforce Business Analyst will support global stakeholders and users and create project plans, track progress and create training materials.

You should apply if you are a team player who can drive complex projects to completion - we offer a great working environment in a successful company and development opportunities going forward.

The Salesforce Business Analyst will report to CRM Manager.

Your key responsibilities will include:

Establish working processes to ensure timely and high-quality delivery.
Design and implement solutions on the Salesforce platform.
Manage and lead projects in Salesforce ecosystem.
Design and implement new business requirements to improve business processes

we are looking for a Ecommerce Business Analyst.
The eCommerce Manager role will lead BayBridgeDigital eCommerce site transformation and enhancements. S/he will leverage sales and web metrics to make strategic recommendations with a targeted focus on maximizing platform adoption to drive improvement in conversion rate. In addition to serving as the subject matter expert on the Salesforce Commerce Cloud/Demandware platform, s/he will focus on activation of product, content and promotion on the sites.
Job Responsibilities
Merchandising and Website Enhancements
Oversee e-commerce daily operations, performance, analysis and provide insights
Manage site merchandising, troubleshoot on-site bugs and identify opportunities for improvement
Lead A/B testing strategy and QA to improve all web programs
Manage web calendar for product launches, site updates, marketing communications, promotions, etc.
Manage all online product content for web data loads, accurate inventory and product information
Lead coordination between creative and technical teams, suggesting and implementing appropriate strategies for all website operations
Review customer journey through the site, recommending adjustments including site search, navigation, and other features
Aggregate all available data and analytics to accurately identify areas of opportunity for growth

we are looking for a brilliant Data Analyst to join our fast-growing company and Data department.
As part of this role, you will join the Performance Analytics team, which takes a central and holistic position in the company. You will be in charge of defining and monitoring high-level company KPIs that are reported to executives and suggesting proactive actions that create meaningful business impact. You will work both independently and collaboratively on some of the most interesting and innovative analyses in the online industry.
Were looking for someone who is AI-native, tech-savvy, and curious by nature - a self-learner who takes ownership, explores automation and AI tools to enhance analytical workflows, and proactively turns data into action.
This position is temporary, a replacement for maternity leave.
What am I going to do?
Serve as the data analyst focal point for all business & engineering-related teams
Define new business KPIs, unit objectives, and create supportive infrastructure for measuring them
Track and analyze business performance wisely, alerting and investigating abnormal trends
Provide actionable recommendations and conclusions based on in-depth analysis to various stakeholders
Leverage AI-driven tools and automations to streamline analysis, detect insights faster, and optimize data operations
Manage multiple tasks at a time in a fast-paced environment.

We are seeking an experienced Data Team Lead to build, lead, and scale our data function. This is a hands-on leadership role that combines strategic thinking, technical excellence, and people management. You will build and manage a team of Data Engineers and Data Analysts, while working closely with senior management and cross-functional leaders to translate data into measurable business impact.
This role is ideal for someone who thrives in a fast-paced startup environment, enjoys influencing decision-making at the highest levels, and is passionate about embedding a data-driven mindset across the organization.
What You'll Do:
Lead and mentor the Data team, and support their professional growth while achieving impact goals of the marketing data structure such as: multi touch attribution model, creative analytics and automated data governance processes.
Define and own the data vision, roadmap, infrastructure, and best practices aligned with company objectives.
Act as a trusted data partner to executive leadership and senior stakeholders, influencing strategy through insights and analysis while promoting a strong data-driven culture.
Oversee the design, build, and maintenance of a scalable and reliable data warehouse.
Lead the design, implementation, and optimization of ETL/ELT pipelines to integrate data from multiple internal and external sources.
Ensure high standards for data quality, governance, integrity, and documentation.
Translate complex datasets into clear, actionable insights that support the different departments' needs and the company growth through operational excellence.
Support advanced analytics use cases including forecasting, experimentation (A/B testing), and performance measurement.
Review and elevate dashboards, reports, and analyses to ensure clarity, accuracy, and executive relevance.
Identify gaps in data collection and proactively propose solutions to improve visibility and decision-making.

Fiverr is looking for a brilliant Data Analyst to join our fast-growing company and Data department. As part of this position, you will be working alongside various teams that are responsible for shaping our top-tier clients' and freelancers' experience. You will take a significant part in decision-making and proactively guide our business growth, based on data analysis We’re looking for someone who is AI-native, tech-savvy, and curious by nature — a self-learner who takes ownership, explores automation and AI tools to enhance analytical workflows, and proactively turns data into action. You will be required to answer complex and strategic questions defined by executive management and various business units, create insightful recommendations, and initiate deep-dive analysis for specific domains. You will need to support new initiatives and proactively guide the business growth, working independently and within a team.

What am I going to do?:

* Data analysis focal for business & product-related teams
* Proactively provide insights that will lead the business growth
* Ability to model/simulate new features & opportunities, estimated impact
* Build and maintain the team’s reporting set and dashboards
* Manage multiple tasks in a fast-paced working environment
* Conduct deep-dive analyses with actionable recommendations and conclusions

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

As a System Analyst, you will play a pivotal role in our Product & Operation group Interactive.
This is an outstanding opportunity for a technically skilled and analytically driven individual to bridge product strategy and technical execution.
You will work closely with cross-functional teams to analyze, model, and define software systems that scale and perform under the demands of our global aggregation platform.
Join us in crafting the future of the iGaming industry by contributing to the logical architecture, data flow, and integration build that power world-class gaming experiences!
What You'll Do:
Collaborate with Product Managers, Architects, and developers to break down requirements into actionable, high-fidelity system specifications.
Define and detail high-level system design and interactions across client applications, services, and integrations.
Build and maintain logical component models, module interaction diagrams, and data flow diagrams (DFDs), including process flow or UML diagrams.
Build and manage logical data models (ER diagrams) and data dictionaries to describe entities, relationships, and data flow between modules.
Define UI screen flows and navigation logic at a logical level, including optional mockups or wireframes to aid clarity.
Invent and document security layers including authentication and authorization flows, and access control models.
Lead the logical integration build for internal modules and external systems-documenting APIs, data contracts, and integration touchpoints.
Maintain a clear traceability matrix between business requirements, system behavior, and functional specifications.
Lead grooming and system analysis workshops with development teams, ensuring alignment with architecture and solution vision.
Evaluate system impact for feature improvements, changes, or third-party integrations, and document interdependencies and trade-offs.
Support QA teams and UAT processes by clarifying system behavior and data expectations.