דרושים » תוכנה » Salesforce Business Analyst (Temporary)

We are looking for a hands-on, strategic Business Application Manager with a proactive, ownership-driven mindset. Someone who takes initiative, thinks beyond the immediate task, and translates data into real business impact. This role requires a unique mix of systems expertise, project management, and analytical skills. Youll not only implement and optimize our platforms but also analyze ROI, create data-driven case studies, and help leadership make informed decisions.

Reporting to the VP of Customer Success, youll work cross-functionally with Sales, Marketing, Finance, Procurement, and Operations to ensure the company has the right tools, workflows, and insights to scale effectively.

This is part project manager, part systems owner, and part business analyst. Youll lead end-to-end implementations, integrate platforms like Salesforce, Intercom, Quicksight, create dashboards and reports, and drive process optimization across the business.


Key Responsibilities

Platform Ownership & Integration

Implement, configure, and maintain core business platforms: CRM (Salesforce), CS tools (Intercom/Zendesk), BI (Quicksight/Tableau), and others.

Serve as system administrator: manage configuration, user roles, workflows, and integrations.

Ensure data integrity and consistency across all systems; reduce silos and duplication.

Evaluate, procure, and integrate new tools as the company scales.


Data Analytics

Build and maintain dashboards and recurring reports for leadership and GTM teams.

Track and analyze key metrics: pipeline, revenue, churn/retention, customer health, support SLAs, and financial KPIs.

Define and maintain KPIs as a single source of truth; ensure alignment across teams.

Analyze ROI and build case studies to demonstrate impact and inform decision-making.

Leverage AI and automation to accelerate insights and improve reporting.


Process Optimization & Project Management

Lead end-to-end business application projects: from scoping and requirements gathering to implementation, testing, and adoption.

Map, analyze, and optimize cross-functional business processes (Customer Success, Sales, Operations).

Drive change management: document workflows, train teams, and promote adoption.

Manage project timelines, dependencies, and risks; deliver high-quality solutions on schedule.


Cross-Functional Enablement

Partner closely with GTM leaders to streamline forecasting, reporting, and operational cadences.

Support forecasting and planning processes, ensuring clean and accurate data.

Act as a trusted advisor to leadership on systems, processes, and data-driven decision-making.

Provide ad-hoc analysis and insights to inform strategy.

We are seeking a driven, solution-oriented Salesforce Analyst with a deep understanding of platform architecture and a passion for enhancing business performance. In this role, you wont just be "fixing tickets"-you will be a strategic partner to our Sales, Marketing, and Customer Success teams. You will translate complex business needs into elegant, scalable technical solutions that adhere to Salesforce best practices.
What You'll Be Doing:
Lead cross-organizational projects designed to increase efficiency across Sales, BDR, Marketing, and Partner relations.
Work closely with global business leaders to gather requirements, provide system support, and understand the unique nuances of different regional teams.
Architect creative solutions to complex technical challenges, leveraging Salesforces latest features to solve high-impact business problems.
Execute end-to-end configuration, including advanced Flow automation, custom objects, data modeling, and system integrity checks.
Continuously assess our Salesforce instance to identify bottlenecks and implement "best-in-class" improvements that support a rapidly growing SaaS organization.

We are looking for a Salesforce Business Analyst to join the CRM (Salesforce) team, which is responsible for supporting global users and is in charge of global business processes.

The Salesforce Business Analyst will support global stakeholders and users and create project plans, track progress and create training materials.

You should apply if you are a team player who can drive complex projects to completion - we offer a great working environment in a successful company and development opportunities going forward.

The Salesforce Business Analyst will report to CRM Manager.

Your key responsibilities will include:

Establish working processes to ensure timely and high-quality delivery.
Design and implement solutions on the Salesforce platform.
Manage and lead projects in Salesforce ecosystem.
Design and implement new business requirements to improve business processes

We are seeking a driven, solution-oriented Salesforce Analyst with a deep understanding of platform architecture and a passion for enhancing business performance. In this role, you wont just be "fixing tickets"-you will be a strategic partner to our Sales, Marketing, and Customer Success teams. You will translate complex business needs into elegant, scalable technical solutions that adhere to Salesforce best practices.
What You'll Be Doing:
Lead cross-organizational projects designed to increase efficiency across Sales, BDR, Marketing, and Partner relations.
Work closely with global business leaders to gather requirements, provide system support, and understand the unique nuances of different regional teams.
Architect creative solutions to complex technical challenges, leveraging Salesforces latest features to solve high-impact business problems.
Execute end-to-end configuration, including advanced Flow automation, custom objects, data modeling, and system integrity checks.
Continuously assess our Salesforce instance to identify bottlenecks and implement "best-in-class" improvements that support a rapidly growing SaaS organization.

About the position
Join our company's growing Travel Product Strategy & Analysis team as an Analytics engineer focused on driving strategic product decisions through data-driven insights. You'll be at the center of product investment strategy, working directly with Product Managers, Engineering, Design, Leadership and Data Teams to harness data insights and empower teams to optimize our marketplace and user journey on our company Travel.
As a key member of our small, high-impact team, you'll own business understanding for our travel platforms and serve as the analytical backbone. You will focus on execution by delivering insights, building dashboards, track metrics, develop models and analyze results. This role combines deep data fundamentals and thorough analytical rigor with strategic product thinking to influence investment decisions.
What Youll Do:
Work cross-functionally with Product, Engineering, Leadership and Design teams to deeply understand business needs and translate them into data requirements, well-defined metrics, and analytical tools to enable KPI tracking
Design, build, and maintain scalable, reliable data models and infrastructure to support analytics, operations, and product use cases
Champion data quality, documentation, and execution to ensure observability and trust across the organization
Own all data aspects of the flights team line of business
Spearhead AB testing development and implementation to increase deployment trust.
Support ongoing and adhoc analyses to ensure business goals are met and to uncover areas of opportunity.

we are looking for a Ecommerce Business Analyst.
The eCommerce Manager role will lead BayBridgeDigital eCommerce site transformation and enhancements. S/he will leverage sales and web metrics to make strategic recommendations with a targeted focus on maximizing platform adoption to drive improvement in conversion rate. In addition to serving as the subject matter expert on the Salesforce Commerce Cloud/Demandware platform, s/he will focus on activation of product, content and promotion on the sites.
Job Responsibilities
Merchandising and Website Enhancements
Oversee e-commerce daily operations, performance, analysis and provide insights
Manage site merchandising, troubleshoot on-site bugs and identify opportunities for improvement
Lead A/B testing strategy and QA to improve all web programs
Manage web calendar for product launches, site updates, marketing communications, promotions, etc.
Manage all online product content for web data loads, accurate inventory and product information
Lead coordination between creative and technical teams, suggesting and implementing appropriate strategies for all website operations
Review customer journey through the site, recommending adjustments including site search, navigation, and other features
Aggregate all available data and analytics to accurately identify areas of opportunity for growth

We're looking for a Product Data Analyst with fraud expertise to serve as fraud gatekeeper, helping us stay one step ahead of fraudulent claims.
You'll partner closely with our Analytics and other Data Teams, Special Investigation Unit, and Underwriting teams to flag and prevent potential risks that could impact our business. This role is about shaping fraud detection strategies by leveraging data to solve complex product and business problems - tackling analytical questions, monitoring key metrics, modeling intricate datasets, and delivering actionable insights that directly influence our strategy.
In this role youll:
Shape fraud detection strategies by analyzing claim patterns, testing new prevention methods, and building data-driven recommendations that protect the business
Partner closely with cross-functional teams including Special Investigation Unit, Underwriting, Analytics, Product, and Data teams to flag risks and improve decision-making
Design and execute A/B tests on key flows and processes to strengthen fraud defenses and optimize detection capabilities
Monitor and analyze key metrics through fraud trend detection, feature tracking, experiments, and platform health monitoring to stay ahead of emerging threats
Model complex datasets using Snowflake, Python, and other tools to uncover hidden fraud patterns and business risks
Deliver actionable insights by presenting findings and recommendations to stakeholders across the company to drive product and business decisions
Explore new data opportunities by leveraging internal and external data sources to improve fraud mitigation and push product strategy forward

We are seeking a highly skilled Product Analyst to strengthen our core product analytics capabilities while also supporting rapid innovation in the B2B space. This role sits at the intersection of foundational analytics and forward-looking product discovery. You will help level up data-driven decision-making across the product organization by establishing clear, unified metrics for product success, while also partnering with a dedicated innovation squad to validate new product ideas through fast experimentation and proof-of-concepts.

This is a high-impact role for an impact-driven analyst who wants to own product decision-making end-to-end.


What Youll Do

Core Product Analytics & Adoption Insights (Primary Focus)

Act as the analytical owner of our product ecosystem, connecting the dots across teams, challenging assumptions, and calling out when data shows we are heading in the wrong direction.
Analyze and monitor holistic product health across Minute Medias product ecosystem, including adoption, engagement, retention, and usage funnels.
Develop and maintain comprehensive dashboards in BI tools such as Looker, providing product leadership with a clear, consolidated view of performance against strategic goals.
Partner closely with Product Managers to define success metrics for new features and initiatives, ensuring every launch has clear, measurable objectives.
Conduct deep-dive analysis to understand user behavior, identify usage patterns, and segment users or partners by engagement, product mix, or lifecycle stage.
Diagnose performance issues or opportunities, translating data into actionable insights and clear recommendations for product strategy and prioritization.
Innovation & Experimentation Support (Secondary Focus)

Serve as the dedicated analytics partner for a cross-functional innovation squad focused on developing and testing net-new products.
Define measurement frameworks and success metrics for experiments, pilots, and proof-of-concepts, ensuring fast learning cycles.
Analyze A/B tests and experimental results, delivering clear guidance on whether to iterate, pivot, or scale new ideas.
Collaborate with engineers and product teams to define event tracking specifications for experimental features and new products.
Provide rapid, good enough insights in a fast-paced environment, translating ambiguous questions into practical data points that keep momentum high.
Strategic Collaboration & Communication

Work cross-functionally with Product, Engineering, BI, Design, and commercial teams to align analytics with business and product goals.
Present insights and recommendations clearly and persuasively to non-technical stakeholders, influencing roadmap decisions and investment priorities.
Contribute an analytical perspective to product strategy discussions, helping teams understand not just what is happening, but why.

our company- Crafting Tomorrow's Retail Experience
We started with a simple question: How can vision AI make shopping better for everyone? Today, our team of passionate experts is transforming how people shop and how retailers operate - one store at a time.
Our goal is to solve real retail challenges by developing advanced computer vision AI that prevents loss, enables grab-and-go shopping, and turns store data into valuable insights - all while delivering clear value from day one.
With multiple deployments in stores globally, deep partnerships with top-tier retailers, and a product suite thats proving its impact every day, our company is not just imagining the future of retail - were building it.
At our company, were building the in-store operating system of the future - powered by AI and real-world data. With dozens of autonomous store and Loss Prevention deployments (and hundreds more coming), we are generating a massive volume of operational data. Now its time to turn that data into strategic value - for our team and our customers.
To ensure our live deployments deliver maximum impact, were looking for a hands-on, insights-driven Senior Data Analyst to lead performance tracking and optimization for our product and customers.
As Senior Data Analyst, youll be responsible for analyzing production data to monitor store performance, improve current operations, and provide insights that shape our companys future roadmap. Youll also structure and manage how operational data is collected, aggregated, and analyzed, ensuring it delivers actionable value across teams.
This role sits within the Customer Performance team - our group responsible for ensuring our deployments perform at their best and deliver measurable value. Youll collaborate closely with Operations, Product, R&D, Customer Success, and our retail partners.
A day in the life
Analyze production data from live stores to assess system performance and customer behavior.
Track and report on agreed KPIs with retail partners, ensuring we deliver against operational commitments.
Manage and structure operational data - defining what is included in analysis and how it is aggregated.
Collaborate with Data Engineering to analyze, maintain, and improve ETL workflows and data pipelines, ensuring data is accurate, timely, and accessible for analysis.
Build dashboards to surface insights internally and for retailer-facing teams.
Provide insights that inform both current operational improvements and our companys product roadmap.
Liaise with cross-functional teams (Operations, Product, R&D, Customer Success) to proactively suggest system enhancements.
Communicate complex KPIs, concepts, and insights in a clear, structured, and compelling way, tailored to technical and non-technical audiences.

were looking for an ambitious, analytical, and resourceful Business Operations Associate to join our Biz Ops team. This role is perfect for someone looking to gain hands-on experience in optimizing business processes, driving efficiency, and supporting strategic initiatives in a high-growth environment.
This role is all about driving results by making operations smoother and smarter, working across teams to identify gaps, improve execution, and turn strategy into clear, scalable processes that support success.
Responsibilities:
Own hands-on operational execution, including recurring tasks that keep the business running smoothly, with strong attention to detail and follow-through.
Maintain, improve and create new workflows, SOPs, documentation, and internal tools to drive efficiency and consistency while allowing for flexibility.
Identify operational gaps, design scalable solutions, and lead implementation from problem definition through execution.
Define, track, and analyze key metrics to measure impact and continuously optimize processes.
Own licensing and compliance projects, a core responsibility in a highly regulated operating environment.
Lead & support strategic projects, including cross-functional collaboration to ensure alignment, clear communication, and smooth execution of company-wide initiatives.