Required Account Manager - TLV
About the Role
As an Account Manager, youll be a key growth driver-responsible for managing and expanding a portfolio of high-potential customers. Youll deepen relationships across accounts, becoming a trusted advisor who understands each customers unique goals and aligns our value to their business outcomes. This is more than a sales role: its a strategic, consultative position where youll shape the future of Account Management.
Youll collaborate cross-functionally with Sales, Customer Success, Product, and Support to champion your accounts internally and externally. In a fast-paced, global environment, youll also help define and scale the tools, processes, and best practices that fuel our long-term growth.
Responsibilities
Manage a portfolio of enterprise and managed accounts, building strong, multi-level relationships
Act as a trusted advisor by aligning our value to customer goals and business needs
Identify and execute on growth opportunities through upsell and cross-sell (e.g. Autopilot, Copilot)
Lead QBRs and strategic planning to drive customer alignment and retention
Collaborate cross-functionally to share insights and influence product and customer strategy
Monitor account health, proactively mitigating risk and driving satisfaction
Help build scalable processes and playbooks to support revenue growth

We are seeking an experienced Account Manager to join our team. This role offers a unique opportunity to become a member of a small company team in our Israel office. This is an onsite role, 5 days per week in the office.
In this role, you will work with our most exciting SME and Enterprise clients through the implementation, API activation and growth phases. You will work cross-functionally, engaging with many teams across the company family including sales, product, engineering, marketing, finance and strategy.
Furthermore, you are a technology-minded, analytical, and Fintech enthusiast who is driven by learning the ins and outs of our products, both SME and Enterprise, so that you are equipped with the knowledge to solve complex problems. This will allow you to work with customers to understand their needs and how our company can further add value to their business.
Responsibilities
Take a consultative approach with customers to ensure solutions provided suit their unique business needs
Build relationships with internal stakeholders to manage and optimise a complex sales cycle
Project manage complex customer projects across several technical and non-technical domains
Be proactive in identifying and solving client challenges
Achieve and exceed sales target volumes and revenues (upselling and cross-selling)
Report weekly and monthly performance against KPIs, metrics and targets
Ensure the best customer experience and on-boarding process for new customers.

At our company, our vision is to be earths most customer-centric company. In 2006, we launched our company Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers. our company Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability.
The Role:
An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues.
Key job responsibilities
* Youll advise on solutions, provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloud
* Uplift customer capabilities by running workshops, brown bag sessions, etc.

A Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of our services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues.

Key job responsibilities:
* Youll advise on solutions, provide technical guidance and advocate for the customer.
* Ensure our environments remain operationally healthy whilst reducing cost and complexity.
* Develop trusting relationships with customers, understanding their business needs and technical challenges.
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management.
* Consult with a range of partners from developers through to C-suite executives.
* Collaborate with our Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from us.
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning.
* Solve a variety of problems across different customers as they migrate their workloads to the cloud
* Uplift customer capabilities by running workshops, brown bag sessions, etc.

As a Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", Pre -Sales Engineer or Sales Engineer, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
The Lead Solution Engineer will act as a trusted advisor to our customers while aiding the customers transformational journey.
Responsibilities:
Coordinate and lead the entire solution cycle through close collaboration with other teams.
Understand the customers needs, and establish product as the best solution that solves unique challenges
Convey a deep understanding of the clients industry and technology as it pertains to solutions
Develop and deliver innovative custom solutions, build and present customized demos of products including solution concepts to key decision-makers to address their business issues and needs showing business value.
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
Attain quarterly and annual objectives assigned by management
Respond efficiently to RFPs
Lead the technical side of the sales cycle
Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
JR327083

The successful Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

As our AE, you will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing our customers. You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing us & Auth0 customers.

What Youll Be Doing:
Establish a vision and plan to guide your long-term approach to net new logo pipeline generation.
Consistently deliver revenue targets to support YoY territory growth.
Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings.
Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers.
Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets.
Holistically embrace, access, and utilize our partners to identify and open new, uncharted opportunities.
Build and nurture effective working partnerships within your ecosystem (xDRs, Partners, Presales, Customer First, etc).
Adopt a strong value based sales approach, always looking to bring a compelling point of view to each customer.
Travel as necessary to build and cultivate customer and prospect relationships. Expectation to also be present in our Stockholm office for collaboration and training purposes.

Were looking for a commercially minded revenue leader with strong customer instincts, sharp business judgment, and a history of scaling post-sales organizations in high-velocity SaaS environments. As Director of Technical Account Management, EMEA, you will own core revenue outcomes: renewals, expansions, retention, and account growth, while shaping our commercial strategy with enterprise and strategic accounts. Youll lead a team that blends technical credibility with business partnership to unlock measurable customer value and long-term revenue impact.
Responsibilities:
Build, lead, and develop a high-performing TAM organization across account management, technical success, and support.
Own renewal forecasting, planning, and execution to deliver predictable retention and upsell outcomes.
Lead commercial engagements, including pricing, negotiations, contract structure, and value realization conversations with customers.
Guide customers through the adoption of leading AI and data-driven products, demonstrating clear ROI to support expansions and renewals.
Implement scalable commercial processes that drive renewal discipline, expansion pipeline development, and account growth execution.
Partner cross-functionally with Sales, Product, and Finance to influence commercial strategy and maximize customer lifetime value.

Required Client Solutions Manager, Indirect to Consumer - Israel (Fixed-Term Contract)
Responsibilities
Our team is dedicated to supporting B2B and B2C advertisers in maximizing their product potential. We improve performance by offering creative solutions, assisting with audience targeting, resolving policy issues, and scaling their activities. Combining operational expertise with a customer-centric mindset, we help our clients achieve their marketing goals.
As a Client Solutions Manager (CSM), you will collaborate cross-functionally with teams across the organization to support leading Israeli advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing inspiration and insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
This role is based in Tel Aviv.
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Proficient in campaign management, setting up and optimization.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Be instrumental in the external narrative in the market.
- Collaborate cross functionally to ensure improvement for product, process and client relationships.
- Analyze campaign performance to constantly give feedback on optimised media solutions.

The Account Manager is a relationship-driven, commercially-minded professional responsible for maximizing customer lifetime value through proactive renewal management and account expansion.
Youll lead a structured account management process across all segments, fostering long-term partnerships, ensuring on-time renewals, and uncovering upsell and cross-sell opportunities.
This role requires a strategic thinker with a passion for customer outcomes, strong process rigor, and the ability to collaborate cross-functionally to drive retention, growth, and advocacy
Responsibilities:
Design, execute, and continuously improve a scalable account management framework that drives proactive engagement, renewals, and expansion across all customer segments
Develop and execute strategic touchpoints to build trusted customer relationships, drive on-time renewals, mitigate churn risk, and position value-add solutions
Partner with Account Executives, Customer Success, and Solutions Engineering to align on business outcomes, identify growth paths, and ensure seamless contract execution
Accurately build and manage renewal quotes in HubSpot and support channel fulfillment where needed
Forecast renewals with rigor and accuracy, escalating at-risk accounts early and proposing mitigation plans
Track and optimize KPIs like retention rate, renewal velocity, and time-to-close
Ensure all renewal-related data and activities are captured in HubSpot and internal systems for reporting and handoff
Surface insights and advocate for improvements to process, packaging, and pricing based on customer feedback
Contribute to a customer-first renewal strategy that balances commercial discipline with a world-class experience

We are looking for a Technical Presale Engineer with a strong technical orientation in cyber security and networking.
The ideal candidate has 2-4 years of customer-facing experience (e.g., presales, solutionarchitects, technical account managers, training, or consulting), and a willingness to travel.
The role is ideal for people who combine strong technical knowledge with an energetic attitude and the ability to build strong client relationships.
The Responsibilities
We are looking for a Technical Presale Engineer with a strong technical orientation in
cyber security and networking. The ideal candidate has 2-4 years of customer-facing experience (e.g., presales, solutionarchitects, technical account managers, training, or consulting), and a willingness to travel.
The role is ideal for people who combine strong technical knowledge with an energetic attitude and the ability to build strong client relationships.
You will help execute technical presales processes and contribute as a trusted client advisor, ensuring successful solution delivery and long-term customer satisfaction.
We work in a high-paced environment, with frequently changing priorities. Hence a high degree of flexibility and adaptability is required.