דרושים » תוכנה » Senior Business Analyst

As a hybrid analyst-data scientist, youll partner closely with Customer Success, Professional Services, Training, and Support teams to deliver both advanced modelling, and foundational analyses. Youll uncover patterns, build models, and translate complete findings into clear, actionable recommendations that influence senior leadership decisions and improve Enterprise customer outcomes.
If you thrive on uncovering patterns in data, influencing high-level business strategy, and translating insights into measurable customer outcomes, this role is for you.
Responsibilities:
Work as part of a small Customer Success Insights and Operations team that leads data analysis, predictive insights and operational support to a growing CS team dedicated to the success of our customers.
Deliver actionable analyses and insights across key Enterprise CS OKRs, initiatives and growth experiments - leading 2-3 strategic projects per Quarter. These projects could be anything from churn analysis, expansion-likelihood modelling, behaviour clustering, to NPS sentiment and customer success plan performance.
Build, test and maintain predictive and statistical data models that identify risk, quantify revenue opportunities and prioritise CS actions at scale.
Support the creation of dashboards with our BI team that track customer health, renewal risk, and engagement impact across our enterprise accounts.
Design and analyse growth and expansion experiments to identify and scale opportunities for product adoption and usage expansion.
Partner with CS leadership to support MBRs/QBRs, operational reviews, and executive reporting.
Drive cross-functional collaboration with Product, Sales, and Marketing to ensure alignment on customer insights and opportunity areas.
Respond to specific internal CS requests to support customer retention and growth plays, delivering 5+ high-value analyses monthly that fuel CS OKRs and strategic decision-making.
Leverage statistical and analytical tools (e.g., SQL, Python, statistical / ML libraries as well as BI tools like Qlik) to model data, test hypotheses, and communicate recommendations with clarity and impact.
Explore and help operationalise the use of AI-tools like ChatGPT and Google Gemini to support analysis velocity, identify patterns and automate insights generation.
Champion data quality and governance, ensuring reliable and scalable data pipelines in partnership with MIS and Data Engineering teams.
Advise on KPI design and performance tracking for Enterprise CS metrics including NRR, GRR, churn, and adoption health scores.

As a Senior Product Analyst at our company, youll join the AI Solutions group, contributing to the development of intelligent identity security capabilities. This role sits at the intersection of data, product, and AI - giving you the opportunity to apply analytical thinking and technical skills to help shape real-world solutions. Youll work alongside senior analysts, data scientists, engineers, and product managers to explore data, derive insights, and contribute to productizing AI-driven features that improve the performance, usability, and intelligence of our offerings.
Analyze product usage and behavioral data to support the design and improvement of AI-powered features.
Work closely with product managers and engineers to translate insights into productized solutions that enhance functionality and user experience.
Build and maintain dashboards, KPIs, and reports that drive product decision-making.
Contribute to the development and validation of success metrics for new capabilities.
Collaborate with data scientists on experiments, A/B tests, and model monitoring efforts.
Ensure data quality and support scalable pipelines by working with data engineering teams.
Communicate findings through clear presentations and visualizations that influence roadmap decisions.
Develop a deep understanding of product workflows and user behavior to guide analytical priorities.

As a Senior Analyst on the Trust and Safety Analytics team, you will play a critical role in identifying, analyzing, and operationalizing key data signals to help prevent fraud, protect customers, and enforce acceptable use of products and services. You will apply strong analytical and technical skills to support and scale risk detection tools, monitoring processes, and mitigation strategies across Trust & Safety.
This role partners closely with Product, Engineering, and Operations teams to deliver insights that drive data-informed decisions and measurable risk reduction.
Responsibilities:
Partner with Engineering and Product teams to support the design, implementation, and maintenance of analytics tools, dashboards, and data pipelines that enable effective fraud and risk monitoring.
Analyze large, complex datasets to identify trends, anomalies, and emerging fraud patterns, translating findings into actionable recommendations.
Contribute to the ongoing improvement of Trust & Safety platforms, including monitoring performance metrics, assessing platform health, and identifying risk gaps or degradation.
Design and maintain dashboards and reporting (e.g., Tableau) to track fraud performance, operational efficiency, and risk exposure.
Ensure data quality and reliability by performing validation, testing, and monitoring of analytics outputs; proactively identify and escalate issues.
Support incident analysis and investigations by using data to identify root causes, quantify impact, and recommend mitigation actions.
Stay current on fraud trends, AI-driven abuse, and industry best practices, incorporating new insights into analyses and detection strategies.
Clearly communicate insights to both technical and non-technical stakeholders, influencing decisions through data-backed storytelling.

As a Staff Analyst on the Trust and Safety Analytics team, you will be responsible for identifying, making available, and leveraging critical data elements to optimize ability to fight fraud, protect its customers and enforce acceptable use of products and services. Specifically, you will focus on applying your analytical skills to design, support and scale tools, processes, and strategies that proactively identify and mitigate risks across the organization.
Responsibilities:
Collaborate closely with Engineering and Product teams to design, implement, and maintain analytics frameworks, tools, and data systems that support effective data monitoring and risk management strategies, enabling informed, data-driven decision-making.
Take an active role in the analytics team's efforts to manage and enhance Trust and Safety platform capabilities. Provide timely insights and actionable recommendations to strengthen platform performance and address emerging challenges. Develop tools and systems to measure platform health and assess risks, including designing dashboards to track performance metrics, analyze trends, and identify areas that require attention or intervention.
Ensure analytics systems are consistently reliable, accurate, and available. Establish proactive monitoring processes and implement thorough testing to detect and address issues, minimizing system disruptions or delays.
Contribute to effective incident management by using analytics to identify root causes, provide actionable insights, and continuously improve platform risk mitigation solutions.
Stay abreast of the latest developments in AI, and integrate insights into your analysis to address emerging risks

Required Salesforce Analyst
Position Overview:
Be a part of the Global Business Applications group, leading our Post-sale and service organization from an information system perspective using the latest technology of salesforce, Gainsight, Five9, and other related tools including managing integrations between the different information systems, where youll play a key role in shaping our information systems. Leverage cutting-edge Salesforce technologies and related tools to drive business impact, while managing integrations across multiple platforms to ensure seamless data flow and operational efficiency.
Working with latest technology of Salesforce such as Experience cloud (Customer community including e-Commerce, internal community), Digital engagement, Einstein Prediction as well as Learning management system (Appinium), Five9 call center, CMS. Responsible for integrations and creating processes cross-systems.
Using the tools like Agentforce and SF flows you will build customer journeys to support both our employee and the end users. You will be working together with the business in building processes and solutions that simplify both for the customer and our employee.
Key Responsibilities:
Own and manage end-to-end projects and items, from initial scoping and stakeholder alignment through execution, testing, deployment, and post-launch support.
Lead and deliver end-to-end Salesforce Customer Experience solutions, driving initiatives such as Customer Success, Customer Support, Training, Services and more.
Work closely with business stakeholders and technical teams to design and execute complex projects using both out of box features.
Design and analyze various business processes and related data from the requirements gathering to implementation and roll out.
Responsible for evaluating and recommending a configuration that maximizes software capabilities.
Maintenance including problem (ticket) resolution within SLA and highest quality.
Evaluate new tools to be implemented with integration to Salesforce to drive solutions to business process issues and maintain data integrity.
Participate in Agile ceremonies and work within Scrum sprint cycles to prioritize, plan, and deliver Salesforce-related tasks and enhancements.

Medison is a rapidly growing global pharmaceutical company with a strong global presence, operating in 5 continents and over 30 countries. Our mission is to provide access to highly innovative therapies to patients who suffers mainly from cancer and rare diseases, in many international markets. If you are passionate about making a difference and want to be part of our mission, join us! We are seeking a highly skilled, experienced, and strategic professional to assume the global position of Market Access Director. In this position, you will be responsible for driving and helping to develop pricing and reimbursement strategies for our products as well as management of subsequent activities (extensions, revision etc.). In addition, you will design and manage access project management tools, processes and platforms at global level. You will also ensure local functional leads are trained and equipped with guidance to define their access and reimbursement plans and ensure that functional roll-out of activities is performed in a timely manner. This global role requires expertise in market access and reimbursement topics across ex-EU5 and ex-US countries. In this position you’ll report to the Global Market Access function. The position may require regular business travel across four continents.

Responsibilities:

* Develop and execute optimal price and access strategies for Medison’s products including IRP considerations and launch sequencing design.
* Cross-functional leadership of the local Market Access, Price and Reimbursement Teams.
* Guide a diverse global team, promoting collaboration across different regions with Medison’s partners as well as local and global colleagues from Business Development, Regulatory Affairs, Marketing, Medical and Market Research, to ensure alignment on market access strategies.
* Guide negotiations with local Access teams with authorities to secure optimal access and pricing.
* Monitor and analyze legislative and regulatory developments to identify opportunities and risks.
* Plan and oversee various access and reimbursement workstreams across several countries and products (both internal and involving external stakeholders, including Medison’s partners).
* Coordinate local actions and ensure the collection and analysis of useful observational or market research data serving access and reimbursement decisions.
* Develop ONE Medison access and reimbursement governance, processes and platforms (incl. potential systems) and drive implementation and potential needed evolution.
* Foster a collaborative and inclusive environment, encouraging knowledge sharing, best practice sharing, and continuous improvement across the Medison organization.
* Identify opportunities from a health policy, healthcare funding or governmental initiatives perspective that may be beneficial to Medison and guide senior leadership on how to engage in these initiatives
* Communicate effectively with senior management and key stakeholders, providing updates on projects progresses and roadblocks enabling the organization to proactively anticipate delays and risks and adequately solve for them.

City:
Baar

We are seeking a Senior Cloud FinOps Specialist to join our team and lead cloud financial services to our wide customers including FinOps Frameworks, best practices, cost optimization sessions, tools usage and more. If you are passionate about the cloud, excel in analytics, and have experience working with advanced customers, we'd love to hear from you.
As a Senior Cloud FinOps Specialist at Commit, you will be responsible for driving cloud cost optimization initiatives, providing strategic insights, and collaborating with advanced customers to achieve significant cost savings while maintaining top-notch cloud performance. Your role will encompass a deep understanding of cloud architecture aspects related to cost optimization and the ability to articulate findings in assess and recommendation documents.
Key Responsibilities:
Cloud Cost Optimization: Lead cloud cost optimization sessions by analyzing existing cloud infrastructure and identifying opportunities for cost reduction.
Advanced Customer Engagement: Collaborate with advanced customers to understand their specific cloud cost challenges, requirements, and goals. Provide tailored solutions to address their unique needs.
Analysis and Insights: Utilize your strong analytical skills to review cloud consumption data, identify inefficiencies, and recommend optimization strategies.
Cost Model Development: Create and maintain cloud cost models and pricing scenarios to support optimization efforts.
Documentation: Produce high-quality, formal documents and reports to present findings, recommendations, and cost optimization plans to customers.
Cost Monitoring: Implement and maintain cloud cost monitoring tools and dashboards to track and report on cost savings.
Cloud Architecture Expertise: Understand cloud architecture aspects that influence cost, such as resource provisioning, scaling, and resource utilization.
Cost-Effective Best Practices: Stay current with industry best practices and emerging cloud technologies to ensure our cost optimization strategies align with the latest trends.

We are seeking for an individual with the skills and motivation to become a data analyst in a global leading company.
You will get the opportunity to work with talented data analysts worldwide, in a variety of topics using different BI tools in an advanced environment.
Key Responsibilities
You will learn the business needs of the various departments in the organization.
Build analytic reports to provide business insights.
Responsible for the ongoing development of the companies reporting catalog.
Initiate advanced analytics projects.

We are looking for a data -driven Economist to join our team. You will bridge the gap between macro-economic trends (interest rates, inflation) and our unique internal supply-and-demand data to produce professional real estate reports that influence the entire industry.

What you will be doing:
- Generate insights through the production of detailed monthly and quarterly real estate market reports, including the Annual Real Estate Summary
- Analyze the impact of macro-economic variables (CPI, interest rates, government policy) on the Israeli housing market
- Work closely with our data department to extract, clean, and analyze complex datasets
- Collaborate with the Marketing team to turn raw data into compelling stories for top-tier media outlets
- Build economic models to provide forecasts on market trends and price shifts