Were looking for a Data Analyst whos passionate about turning data into actionable insights. You will support the analytical backbone of the Duty Drawback program, helping optimize one of our most impactful operational processes.
Responsibilities:
Analyze operational data to support drawback claim generation and compliance.
Build and maintain dashboards and KPIs for program visibility.
Support merchant eligibility and participation analysis to uncover new revenue opportunities.
Collaborate with Developers, Product and BI to ensure data accuracy, availability and integrity.
Prepare data extracts for audits and compliance checks.
Support improvements in data workflows, automation, and reporting.

As a Senior Product Analyst, you will partner closely with Product Managers, Engineering, Design, and Business stakeholders to turn data into actionable insights. Youll define success metrics, analyze product performance, and influence product strategy and prioritization across platform.
What Youll Do
Own and develop product KPIs to track usage, engagement, retention, conversion, and growth
Analyze user behavior and product performance to identify opportunities, risks, and improvement areas
Design, execute, and analyze A/B tests and experiments, from hypothesis to actionable recommendations
Partner with Product Managers to support roadmap planning and feature prioritization based on data and ROI
Perform deep-dive analyses on funnels, cohorts, and user segments
Leverage AI-powered analytics tools (e.g., Cursor, ChatGPT, AI copilots) to accelerate SQL, analysis, documentation, and insight generation
Clearly communicate insights and recommendations to product teams and senior leadership