The Account Manager is a relationship-driven, commercially-minded professional responsible for maximizing customer lifetime value through proactive renewal management and account expansion.
Youll lead a structured account management process across all segments, fostering long-term partnerships, ensuring on-time renewals, and uncovering upsell and cross-sell opportunities.
This role requires a strategic thinker with a passion for customer outcomes, strong process rigor, and the ability to collaborate cross-functionally to drive retention, growth, and advocacy
Responsibilities:
Design, execute, and continuously improve a scalable account management framework that drives proactive engagement, renewals, and expansion across all customer segments
Develop and execute strategic touchpoints to build trusted customer relationships, drive on-time renewals, mitigate churn risk, and position value-add solutions
Partner with Account Executives, Customer Success, and Solutions Engineering to align on business outcomes, identify growth paths, and ensure seamless contract execution
Accurately build and manage renewal quotes in HubSpot and support channel fulfillment where needed
Forecast renewals with rigor and accuracy, escalating at-risk accounts early and proposing mitigation plans
Track and optimize KPIs like retention rate, renewal velocity, and time-to-close
Ensure all renewal-related data and activities are captured in HubSpot and internal systems for reporting and handoff
Surface insights and advocate for improvements to process, packaging, and pricing based on customer feedback
Contribute to a customer-first renewal strategy that balances commercial discipline with a world-class experience

Required Business Partners Manager
About the Role:
Our Business Partner Manager will lead and manage our Business partners. We're looking for a strategic, analytical individual who can build strong relationships with partners and ensure their success. They need to be able to identify key issues and opportunities, create effective strategies, and drive initiatives to satisfy the needs of our business partners.
Responsibilities:
Conduct market research to identify and evaluate potential partners.
Build and maintain strong, long-term relationships with new and existing partners.
Lead presentations and demos of our platform for prospective and current partners.
Develop joint business plans with partners and ensure their effective execution.
Own sales targets for partner deals, including pipeline management, forecasting, and achieving growth goals.
Collaborate closely with cross-functional teams to implement partnership strategies and build out the partner program infrastructure.
Support the creation of business plans, sales pitches, presentations, reference materials, and other required documents.
Manage multiple projects simultaneously while meeting deadlines.
Proactively identify new business opportunities and potential partners.

Required Head of Enterprise Account Management
Job Description
As the Head of Enterprise Account Management, you will lead and manage the company's Strategic/Key Accounts team, with the primary goal of maximizing mutual business value, ensuring significant revenue growth, increasing Share of Wallet (SOW) among existing clients, and strengthening client retention while substantially reducing churn (Churn Reduction). This role requires a strategic mindset, exceptional leadership skills, and proven expertise in managing complex client relationships at the senior executive level.
Key Responsibilities:
Team Leadership & Mentorship: Hire, coach, and develop a team of Enterprise CSMs; set clear individual and team KPIs and track performance.
Strategic Retention: Develop and implement methodologies to ensure high retention rates among strategic clients, identifying churn risks early and building effective mitigation plans.
Business Growth & Expansion: Drive the team to identify and close expansion opportunities (Upsell/Cross-sell), increasing our "Wallet Share" within existing enterprise organizations.
Executive Partnerships: Act as a strategic advisor to C-level stakeholders at our client organizations, aligning our solutions with their core business goals.
Cross-Functional Collaboration: Partner closely with Sales, Product, and Operations teams to voice the "Customers Perspective" and influence the product roadmap based on market needs.
Data-Driven Insights: Utilize data and BI tools to monitor "Customer Health Scores," usage patterns, and market trends to drive proactive decision-making.

Required Account Manager - TLV
About the Role
As an Account Manager, youll be a key growth driver-responsible for managing and expanding a portfolio of high-potential customers. Youll deepen relationships across accounts, becoming a trusted advisor who understands each customers unique goals and aligns our value to their business outcomes. This is more than a sales role: its a strategic, consultative position where youll shape the future of Account Management.
Youll collaborate cross-functionally with Sales, Customer Success, Product, and Support to champion your accounts internally and externally. In a fast-paced, global environment, youll also help define and scale the tools, processes, and best practices that fuel our long-term growth.
Responsibilities
Manage a portfolio of enterprise and managed accounts, building strong, multi-level relationships
Act as a trusted advisor by aligning our value to customer goals and business needs
Identify and execute on growth opportunities through upsell and cross-sell (e.g. Autopilot, Copilot)
Lead QBRs and strategic planning to drive customer alignment and retention
Collaborate cross-functionally to share insights and influence product and customer strategy
Monitor account health, proactively mitigating risk and driving satisfaction
Help build scalable processes and playbooks to support revenue growth

Required Client Solutions Manager, Indirect to Consumer - Israel (Fixed-Term Contract)
Responsibilities
Our team is dedicated to supporting B2B and B2C advertisers in maximizing their product potential. We improve performance by offering creative solutions, assisting with audience targeting, resolving policy issues, and scaling their activities. Combining operational expertise with a customer-centric mindset, we help our clients achieve their marketing goals.
As a Client Solutions Manager (CSM), you will collaborate cross-functionally with teams across the organization to support leading Israeli advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing inspiration and insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
This role is based in Tel Aviv.
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Proficient in campaign management, setting up and optimization.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Be instrumental in the external narrative in the market.
- Collaborate cross functionally to ensure improvement for product, process and client relationships.
- Analyze campaign performance to constantly give feedback on optimised media solutions.

We are looking for a Sales Enablement Manager - Temporary Position (Maternity leave replacement) to empower our sales teams and partners with the knowledge, tools and resources, ensuring they are fully equipped to win.

The Sales Enablement Manager owns the Sales Enablement strategy, platform, and metrics, working across Sales and Marketing functions to ensure enablement initiatives are aligned with business objectives and deliver measurable impact.

The Sales Enablement Manager will report directly to the Product Marketing & Education Team Lead.



Your key responsibilities will include:

Translate business strategy and GTM priorities into actionable enablement programs.
Ensure enablement initiatives support different sales motions.
Collaborate closely with Product Marketing, Field Marketing, and Sales teams to ensure alignment on messaging, positioning, and go-to-market strategies.
Act as the central point of coordination to ensure sales-facing content and training are accurate, consistent, and impactful.
Work tightly with Sales leadership to identify enablement gaps and priorities based on performance data and field feedback.
Leverage and amplify knowledge across the sales community through champions.
Own and manage the sales enablement platform, ensuring content is well-structured, up-to-date, and easily accessible.
Identify, evaluate, and implement sales enablement tools and technologies to streamline sales processes and enhance sales productivity.
Drive adoption of enablement tools across sales teams and partners.
Oversee product launches and feature releases from an enablement perspective, ensuring sales readiness and consistent positioning.
Meet sales teams to understand their needs and preferences and continuously improve the enablement experience through the platform.
Own KPIs to measure the effectiveness of sales enablement initiatives (e.g., asset utilization, win-rate lift, time-to-sales productivity).
Track performance against goals and provide regular reporting and insights to key stakeholders.
Continuously analyze results and optimize enablement programs to improve sales and marketing effectiveness.

The successful candidate will have a proven track record in driving sales growth and managing key client relationships within the Financial Services Industry in Israel. This individual will be responsible for leading revenue generation efforts, expanding market share, and developing strategic partnerships within FSI accounts.

Key Responsibilities:
Develop and execute sales strategies targeting major Financial Services Industry accounts across Israel.
Drive new business development and expand existing customer relationships within FSI.
Consistently achieve or exceed quarterly and annual sales targets for licenses, support, and services.
Build and maintain strong C-level relationships within FSI accounts, identifying joint regional sales strategies.
Collaborate closely with channel partners to maximize sales efficiency and close large opportunities.
Lead named account penetration, account planning, and opportunity management within the FSI sector.
Manage a robust sales pipeline with accurate forecasting and progress tracking throughout the sales cycle.
Leverage internal and external resources, including sales engineering, professional services, marketing, and partner services, to maximize deal sizes.
Apply sales methodologies and processes to ensure high-quality service delivery.
Provide timely feedback to corporate functions such as product management and marketing to align offerings with FSI market needs.

Were looking for a commercially minded revenue leader with strong customer instincts, sharp business judgment, and a history of scaling post-sales organizations in high-velocity SaaS environments. As Director of Technical Account Management, EMEA, you will own core revenue outcomes: renewals, expansions, retention, and account growth, while shaping our commercial strategy with enterprise and strategic accounts. Youll lead a team that blends technical credibility with business partnership to unlock measurable customer value and long-term revenue impact.
Responsibilities:
Build, lead, and develop a high-performing TAM organization across account management, technical success, and support.
Own renewal forecasting, planning, and execution to deliver predictable retention and upsell outcomes.
Lead commercial engagements, including pricing, negotiations, contract structure, and value realization conversations with customers.
Guide customers through the adoption of leading AI and data-driven products, demonstrating clear ROI to support expansions and renewals.
Implement scalable commercial processes that drive renewal discipline, expansion pipeline development, and account growth execution.
Partner cross-functionally with Sales, Product, and Finance to influence commercial strategy and maximize customer lifetime value.

The successful Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

As our AE, you will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing our customers. You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing us & Auth0 customers.

What Youll Be Doing:
Establish a vision and plan to guide your long-term approach to net new logo pipeline generation.
Consistently deliver revenue targets to support YoY territory growth.
Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings.
Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers.
Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets.
Holistically embrace, access, and utilize our partners to identify and open new, uncharted opportunities.
Build and nurture effective working partnerships within your ecosystem (xDRs, Partners, Presales, Customer First, etc).
Adopt a strong value based sales approach, always looking to bring a compelling point of view to each customer.
Travel as necessary to build and cultivate customer and prospect relationships. Expectation to also be present in our Stockholm office for collaboration and training purposes.

We are looking for a senior, results-driven Sales Manager to join our Sales team.
Based in Israel, you will be responsible for driving revenue across the EMEA region and will report directly to the sales leader in San Mateo.
In this role, you will own the full sales cycle for mid-market and enterprise customers, build strong relationships with senior technical and business stakeholders, and play a key role in expanding our presence in new and existing markets. This is a hands-on, high-impact role for an experienced enterprise seller who thrives in fast-growing environments.
What Youll Own:
Own the end-to-end sales cycle for mid-market and enterprise customers across EMEA.
Execute go-to-market strategy for a high-potential product, driving early traction with enterprise customers and contributing to product-market fit.
Build and expand relationships with DevOps, Engineering, CTO, CIO, and other C-level stakeholders.
Prospect, qualify, and develop a strong and predictable sales pipeline.
Identify new business opportunities and drive increased cloud consumption across AWS, Azure, and GCP environments.
Clearly articulate our value by understanding customers cloud infrastructure, storage, and cost optimization needs.
Lead complex, multi-stakeholder sales processes from first conversation through close.
Work closely with Marketing, Product, and Customer teams, sharing customer feedback to influence product direction and improve the overall customer experience.