We are looking for a talented and experienced Senior IT Expert to help develop our Global IT team, lead global IT operations, and drive its growth. This role combines hands-on work with management responsibilities to enhance our IT capabilities.
Description:
Maintain and develop global IT assets:
Systems, laptops, licenses, networks, cloud-based applications, meeting rooms, etc.
Work closely with our suppliers, make orders, and manage the inventory.
Run a high-class efficient help desk to support our hardworking end-users
and delight them with everything they need.
Work closely with Operations, DevOps and Security teams to implement our access policy
MDM (Intune, Jamf): configure users & devices policy, compliance policy, etc.
Monitor network performance (availability, utilization, throughput, QoS, latency, etc.)
Systems implementation and integration projects.
Our technology stack includes:
Microsoft 365, Azure Cloud, Microsoft Entra ID (FKA: Azure AD), Mac OS, Windows, networks (VLAN, NPS, VPN, RADIUS, firewall), WSUS, WDS, Wi-Fi, Ubuntu, Virtualization VMWare.
Requirements: 5+ years of IT experience, out of which 3+ years as Sr. IT Expert
1+ years of experience as IT Manager an advantage
Top service awareness
Experience with both Mac and PC installations and management
Good familiarity with Azure cloud
Advanced network management (Wi-Fi & Ethernet, Corp & guest, APs, Switches, FW)
Active Directory and Microsoft Entra ID expertise
SSO protocols: SAML, LDAP, OpenID
MDM knowledge (Jamf, Intune)
Software tools and other systems: Microsoft 365, JIRA, Salesforce, Teams, Palo-Alto, Checkpoint
Familiarity with VC rooms setup and management
This position is open to all candidates.