דרושים » מכירות » Jewelry Sales Associate

"We are recruiting a Customer Success Manager (CSM) -
We are looking for a talented Customer Success Manager to join our team and help grow the company, liaise with customers and the company's professional teams to ensure maximum success - there is a business opportunity for candidates who succeed in their role.
Key areas of responsibility:
Customer retention: maintaining contact with customers and maintaining a high level of satisfaction.
Accompanying new customers: ensuring successful implementation of products with customers and new transactions.
Identifying Upsell/Cross-Sell opportunities: understanding needs and offering customized solutions, monitoring existing offers.
Proactive support: identifying problems in advance and providing creative solutions.
Measuring success: monitoring success and satisfaction indicators for continuous improvement.

An E-Commerce company with an online shop selling Luxury Jewelry is hiring:



Sales & Customer Service Manager Luxury Jewelry?



We are looking for a talented Sales & Customer Service Manager to join a leading luxury jewelry brand and take full ownership of our customer-facing operations. This is a unique opportunity to combine leadership, sales expertise, and e-commerce knowledge in a dynamic, fast-growing company.



Requirements (must-have):

Proven background in luxury jewelry sales deep product knowledge is a must.
Managerial experience leading sales or customer service teams, driving performance and meeting targets.
Strong expertise in E-Commerce including orders, shipments, returns, and CRM systems.
Hands-on experience with B2C sales.


Responsibilities:

Manage and mentor a professional customer service team.
Ensure response time SLAs and customer satisfaction goals a