You will join a new and exciting business unit with our company's positioning the industrys first combined Enterprise Browser and comprehensive SASE security platform, with the industrys broadest security and compliance coverage for applications used by your hybrid workforce, regardless of whether they are at home, on the go, or in the office.
You will work with sales partners to establish relationships with customers with the goal of helping them detect and prevent advanced cyber attacks and breaches by advising them on the immense value of our companys Enterprise Browser. Our systems engineers have a deep technical understanding of cybersecurity products, integrations, and critical cyber threats facing our potential customers environments.
We need these technical guides to work with our sales teams, providing training and technical support. You build trust with our clients and teams, establish strong rapport as a trusted advisor, and build an environment where our clients feel (and are) secure. Additionally, you'll be called upon to offer feedback to our product management team on new feature requests and product improvements based on what you learn from your customer base.
Your Impact
Establish yourself as a trusted advisor to prospects and customers working with Sales Specialists and the local partners
Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
Architect and propose validated solutions which address the identified problems in each individual environment
Delivering presentations/demonstrations to prospective and current clients, PoC (Proof of Concept), RFP/RFI response
Ensure ongoing customer satisfaction, support, and adoption
Continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
Understand and effectively differentiate our company's against the main competitors
Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved.

We are looking for a Senior Solutions Engineer to be on the front lines, working closely with our customers and prospects, guiding them on how to build robust DevSecOps processes. You will work with our sales, product, customer success & engineering teams to help customers understand the value of our Solution from a technical and business perspective.
If you love working with brilliant people, being part of an energetic team and changing the world of software, you might be the perfect Frog to join our team!
As a Senior Solutions Engineer you will...
Collaborate with account executives to understand Customer requirements and develop customized technical solutions.
Translate business objectives into technical requirements and solution designs.
Conduct discovery sessions, technical presentations, and product demonstrations for prospective customers in both English and Spanish.
Conduct compelling Proof of Values (POVs), and product demonstrations to showcase the value and impact of our solutions.
Support transition from pre-sales to post-sales, ensuring continuity and alignment of expectations.
Respond to RFPs, RFIs, and technical questionnaires, including those in Spanish-speaking markets.
Represent us at industry events and conferences, highlighting the transformative potential of our products.
Influence our product roadmap by communicating customer feedback and identifying trends in the DevOps and DevSecOps landscape.
Stay ahead of industry trends, continuously enhancing your knowledge of emerging technologies in DevOps, cloud infrastructure, and software development.

As a Domain Consultant for network security transformation, you provide technical expertise and guidance in customers' network security and zero trust journey. You will be key in defining technical solutions that secure a customers key business imperatives. You evangelize our industry leadership in on-prem, cloud, and security services that establish our company as a customers cybersecurity partner.
Your Impact
Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization
Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
Lead and support customer demonstrations that showcase our unique value proposition
Responsible for prospective customers and partners' Technical Validation projects based on best practices to ensure technical win in assigned opportunities
Architect solutions that will help our customers strengthen and simplify their security posture
Document high-level design and key use cases to ensure proper implementation and value realization of our company's solutions
Lead conversations about industry trends and emerging changes to the security landscape.
Responsible for discussing and highlighting product alignment with customer requirements and differentiation
As the main technical point of contact for Network Security, you will assist and collaborate to respond effectively to RFIs/RFPs
Position our company's or Partner delivered services as appropriate to ensure proper implementation and value realization of our company's solutions
Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
Distinguished by additional specialized knowledge in breadth and/or depth.

Were looking for a Solutions Engineer  to join us
WHAT YOULL DO

Partner with the sales team to provide technical leadership to our customers and prospective customers while helping your team meet their quarterly sales targets.
Give presentations to our customers and prospective customers, such as whiteboards, product demonstrations, slides, and proof of value outcomes.
Help our customers and prospective customers plan in-depth test plans for showing the value of the platform in their environment.
Invest time in learning new product features, industry-related developments, and broadening your overall technical skill set.
Represent in technical forums, such as trade shows, technical meetups, and industry events.

We are seeking a Technical Account Manager (TAM) to manage the technical journey of our partners (MSPs, MSSPs) in the EMEA region, ensuring seamless onboarding, deployment, technical enablement, and full product adoption
As a TAM, you will work closely with partners to ensure they maximize the value of our solutions. You will lead cadence calls, participate in Executive Business Reviews (EBRs), and drive adoption. You will collaborate closely with our sales team, who will own the business relationship, while you focus on the technical success of our partners
What will you do:
Own the technical journey of partners (MSPs, MSSPs), ensuring smooth onboarding, deployment, and enablement
* Provide technical guidance and training to help partners maximize product value.
* Monitor partner health, analyze trends, and ensure feature adoption
* Lead cadence calls and participate in EBRs to align with partners on technical goals.
* Address and resolve technical issues, collaborating with internal teams (Support, R&D, Product).
* Collect partner feedback and provide insights to influence product development
* Ensure best practices are followed to improve overall partner success.

We are looking for a Senior Solution Engineer to be on the front lines, working closely with our strategic customers and prospects, guiding them on how to build robust DevOps processes. You will work with our Sales, Product & Engineering teams to help customers understand the value of our solutions from a technical and business perspective.If you love working with brilliant people, being part of an energetic team and changing the world of software, you might be the perfect Frog to join our team!
As a Senior Solution Engineer you will...
Engage with customers to ensure their success in their DevOps and DevSecOps journey leveraging the Platform
Support our Sales motion and significantly contribute to the customer journey to build technical win and championship
Train our customers, prospects and community about our offering and solutions
Represent us in events and conferences
Influence the features and roadmap of our products based on customer needs
Stay current with the latest technology trends related to the DevOps and DevSecOps landscape.

We are looking for a skilled Solutions Engineer with programming knowledge looking to join a fast-paced, and high-energy solutions engineering team and work on resolving customer issues, designing large complex deployments, improving the products, and training other tiers. Successful candidates must be detail-oriented and organized and have excellent organizational and communication skills. They will need to be able to manage multiple, high-priority issues simultaneously and effectively lead a remote team to resolution.
What youll do:
Troubleshooting complex software modules, working from written and oral issues as described by the technical support organization, sales organization, account managers, and customers themselves.
Owning internal and external customer calls to provide technical insight into the issue experienced by the customer, and provide fixes and workarounds to alleviate field issues.
Play a key role in feature design activities and understanding features in depth.
Develop and modify modules as part of implementing workarounds for issues or as a professional services enhancement.
Work with QA and development teams to recommend resolutions, provide insights, and make sure issue fixes are being properly implemented into the products.
Actively partake in tech support training sessions, compiling materials and delivering them to other tiers.

Job Description:

Analyze customer needs and match them with Netlines solutionsboth existing and customized.

Lead and coordinate the technical, managerial, and commercial aspects of RFP responses.

Play an active role in shaping the product roadmap based on market needs and customer feedback.

Conduct live demonstrations, field trials, and technical presentations for customers.

Support sales and marketing activities, bridging the gap between technology and business.

were looking for a unique kind of engineer.
This is not a classic SRE role. Its for someone who lives at the intersection of software, systems, and physical operationswho can guide complex deployments remotely, troubleshoot bizarre edge cases in live environments, and build the automation and structure that make all of it repeatable at scale.
As part of the Ops Technology team, youll take charge of deploying our system in live stores, working closely with customer technology teams and 3rd-party integrators. Youll monitor installations, debug weirdness from afar, guide teams through configuration and calibration, and evolve the tooling that makes it all work across hundreds of diverse store environments.
In this role, youll not only operationalize deployments at scaleyoull gain a deep understanding of core algorithms and engineering stack to ensure every store performs at its best. Your work will help bridge the gap between code and real-world execution, turning complexity into repeatable success.
A day in the life:
Oversee and drive deployments of system in stores around the worldremotely, reliably, and at scale
Guide and support customer tech teams and 3rd-party integrators during store setups (camera calibration, product database uploads, system configurations, etc.)
Debug and resolve real-world failures that arise when software meets physical retail complexity
Design and refine deployment tools and pipelines that support rapid, scalable, and low-touch installs
Collaborate cross-functionally with R&D, product, and field teams to harden the system against operational variance
Act as Tier 2/3 technical escalation, stepping in when deployment blockers need hands-on attention
Build documentation, processes, and field guides to enable integrators and client teams to succeed