דרושים » הנדסה » Technical Account Manager

We are making the future of Mobility come to life starting today.
At our company, we support the worlds largest vehicle fleet operators and transportation providers in optimizing existing operations and seamlessly launching new, dynamic business models - driving efficient operations and maximizing utilization.
Were looking for a business operations associate to join our business team and lead diverse strategic processes with our partners worldwide.
In your role, you will manage implementation processes and work with our fleet partners to continuously optimize their daily operations. You will be your accounts main point of contact within our company and support them with any technical or product adoption challenges.
With your excellent analytical and project management skills, you will build and maintain long-lasting relationships with customers and a reputation as a dependable and trustworthy advisor for our clients.
excellent analytical and project management skills
Responsibilities:
Manage a portfolio of customers, drive renewals, and identify expansion opportunities.
Lead implementation processes. Execute plans collaboratively with different stakeholders within the company.
Lead your accounts continued growth within the company by building and executing long-term strategic plans.
Extract, summarize, and analyze operational data to provide insights to customers and partners.
Manage client-facing projects end-to-end: collect client requirements, collaborate with product and development teams, and deliver results.

We are seeking a skilled Senior Technical Account Manager (TAM) to join the company's Cybersecurity Consulting team. The ideal candidate will be responsible to position our company as a trusted partner with our global enterprise customers portfolio, while bridging the gap between a wide portfolio of cybersecurity services and our customers' business objectives. This role requires a blend of technical affinity, strategic thinking, and exceptional communication and relationship management skills.
The Senior TAM will be responsible to translate client needs into successful projects in variety of cybersecurity defensive domains, including Cloud security, Threat detection and response, DevSecOps, Infrastructure security and more.
Job Description:
Strategic Technical Accounts Management
Translate clients' needs into our company's solutions Collaborate with internal teams to address complex client requirements
Identify upsell and cross-sell opportunities within existing accounts
Conduct regular business reviews, including QBRs, to ensure client satisfaction and identify growth opportunities
Technical Project Management
Join effort with delivery teams to ensure successful projects delivery and high client satisfaction in variety of domains, including Cloud security, Threat detection and response, DevSecOps, Infrastructure security and more.
Monitor project progress and quality and provide regular updates to stakeholders
Ensure timely resolution of technical issues and escalations
Stay current with industry trends and emerging threats to provide proactive recommendations
Develop and maintain relationships with clients to position the company's Cybersecurity team as a trusted partner.

A Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of our services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues.

Key job responsibilities:
* Youll advise on solutions, provide technical guidance and advocate for the customer
* Ensure our environments remain operationally healthy whilst reducing cost and complexity.
* Develop trusting relationships with customers, understanding their business needs and technical challenges.
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management.
* Consult with a range of partners from developers through to C-suite executives.
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from us.
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning.
* Solve a variety of problems across different customers as they migrate their workloads to the cloud.
* Uplift customer capabilities by running workshops, brown bag sessions, etc.

the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organisations maximise the full value of their digital assets to empower digital transformation.

We are seeking a seasoned executive to serve as Chief of Staff to the Chief Customer Officer (CCO). This strategic role acts as a force multiplier for the CCO, driving operational excellence, aligning cross-functional teams, and advancing key initiatives across the Customer Success Group (CSG), which includes Customer Success, Professional Services, Support, Customer Education, Customer Experience, and Technical Architecture.
This is not a stepping-stone role - it's a senior position designed for an experienced leader who can serve as an extension of the CCO, translating vision into execution while influencing at all levels of the organization.

Key Responsibilities
Strategic Alignment & Execution
Partner closely with the CCO to define, operationalize, and monitor execution of the CSG strategic plan.
Drive the execution of critical cross-functional initiatives, including AI transformation, customer value delivery, and scalable service models.
Act as a trusted advisor and sounding board to the CCO, helping synthesize input across departments and prioritize focus areas.
Business Operations & Governance
Lead business rhythm for the CCO, including QBRs, operating reviews, and leadership team meetings.
Oversee CSG-wide KPIs, dashboards, and performance tracking; ensure data-driven decision-making.
Collaborate with Finance, Revenue Ops, and HR to manage headcount planning, budget tracking, and resource allocation across the organization.
Team Leadership & Cross-Functional Influence
Act as a liaison between the CCO and other executive leaders, ensuring alignment and removing obstacles and facilitating cross-functional collaboration..
Support communication strategy across the CSG organization crafting executive messaging, All-Hands content, and internal communications.
Facilitate decision-making processes by organizing context, surfacing risks, and clarifying tradeoffs.
Customer-Centric Transformation
Serve as a key contributor to programs aimed at enhancing customer experience, driving adoption, and maximizing ROI for our customers.
Collaborate with Customer Experience and Strategy teams to gather and elevate insights from the field that inform innovation and continuous improvement.

the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organisations maximise the full value of their digital assets to empower digital transformation.

We are seeking a seasoned executive to serve as Chief of Staff to the Chief Customer Officer (CCO). This strategic role acts as a force multiplier for the CCO, driving operational excellence, aligning cross-functional teams, and advancing key initiatives across the Customer Success Group (CSG), which includes Customer Success, Professional Services, Support, Customer Education, Customer Experience, and Technical Architecture.
This is not a stepping-stone role - it's a senior position designed for an experienced leader who can serve as an extension of the CCO, translating vision into execution while influencing at all levels of the organization.

Key Responsibilities
Strategic Alignment & Execution
Partner closely with the CCO to define, operationalize, and monitor execution of the CSG strategic plan.
Drive the execution of critical cross-functional initiatives, including AI transformation, customer value delivery, and scalable service models.
Act as a trusted advisor and sounding board to the CCO, helping synthesize input across departments and prioritize focus areas.
Business Operations & Governance
Lead business rhythm for the CCO, including QBRs, operating reviews, and leadership team meetings.
Oversee CSG-wide KPIs, dashboards, and performance tracking; ensure data-driven decision-making.
Collaborate with Finance, Revenue Ops, and HR to manage headcount planning, budget tracking, and resource allocation across the organization.
Team Leadership & Cross-Functional Influence
Act as a liaison between the CCO and other executive leaders, ensuring alignment and removing obstacles and facilitating cross-functional collaboration..
Support communication strategy across the CSG organization crafting executive messaging, All-Hands content, and internal communications.
Facilitate decision-making processes by organizing context, surfacing risks, and clarifying tradeoffs.
Customer-Centric Transformation
Serve as a key contributor to programs aimed at enhancing customer experience, driving adoption, and maximizing ROI for our customers.
Collaborate with Customer Experience and Strategy teams to gather and elevate insights from the field that inform innovation and continuous improvement.

We are seeking a talented SASE Technical Marketing Engineer to bridge the gap between technical product teams and marketingdelivering deep technical insights and creating impactful content for technical audiences.
In this role, you will work hands-on with cutting-edge Secure Access Service Edge (SASE) technologies, focusing on their core technical aspects. Your responsibilities will include building and configuring environments, and supporting a comprehensive understanding of SASE through diverse technical initiatives.
Key Responsibilities
Develop technical content such as whitepapers, case studies, demos, and technical blogs.
Work closely with engineering and product teams to understand technical features.
Support technical enablement of sales teams and partners.
Participate in industry events and webinars as a technical advocate.

At our company, were reinventing DevOps to help the worlds greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if youre willing to do more, your career can take off. And since software plays a central role in everyones lives, youll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust our company to manage, accelerate, and secure their software delivery from code to production -- a concept we call liquid software. Wouldn't it be amazing if you could join us on our journey?
As a Customer Retention Account Manager in our company you will...
Responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers
Manage cadence for effective renewal forecasts and projections
Drive the renewals process in collaboration with the Strategic Sales team to preserve and improve customer contracts and relationships
In collaboration with Customer Success, Finance, Legal, Deal Desk, Procurement and Sales teams, own, drive and manage the renewal process, including renewal quotes and renewal opportunities to ensure renewals are processed accurately and on-time
Identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
Accountable for maintaining accurate customer renewal records including licenses, software expiration dates and customer contact information
Communicate effectively with customers and internal stakeholders to provide updates, resolve issues, and gather feedback
Identify accounts at risk and work to develop and execute mitigation plans.

We are seeking a talented Technical Account Manager to join our team.
Description:
You will serve as a critical point-of-contact between Continuity and its customers.
Using both technical and business perspectives, help customers to maximize the value from AvailabilityGuard and identify growth opportunities.
Work closely with different teams in the company- sales, customer success, support, product and R&D.

Join the force behind one of the world's leading cybersecurity portfolios.
At our company, we dont just protect digital infrastructure, we empower our people to understand, position, and apply our technologies with clarity and confidence. Thats where you come in.
Were looking for a Cybersecurity Technical Sales Trainer who lives at the intersection of cybersecurity, networking, product knowledge, and learning impact. If you have a passion for making complex concepts accessible and you're excited by the chance to shape how our internal sales engineers and partners engage with our solutions, this is the role for you.
Key Responsibilities
Design, build, and maintain hands-on technical learning content (eLearning, labs, sessions, guides) across our companys portfolio.
Translate technical capabilities into digestible learning experiences that connect the dots between product, sales enablement, and real-world application.
Collaborate closely with experts across Training, R&D, Sales, and Product management to keep content accurate, fresh, and impactful.
Deliver virtual and in-person product training to internal technical sales teams and partners globally.
Take part in shaping our training strategy with a focus on relevance, clarity, and excellence.

Required Account Executive Israel
Why would you love this job?
As an Account Executive, you will be selling our Enterprise, consistently voted one of the worlds most loved databases and the real-time data platform of choice for every organization that needs blazingly fast speed and response times for their most critical applications. From powering real-time inventory management systems to real-time fraud detection and real-time claims processing, and powering next generation AI applications, we enable organizations to transform their data layer to deliver unmatched customer journeys.
Our ideal candidate is a collaborative individual with an entrepreneurial mindset who thrives in a fast-paced environment and yearns to join a hyper growth company where you can make a real difference. Your portfolio will include leading brands in your territory that are ready to execute on an enterprise-grade deployment. Its hard work but incredibly rewarding and a lot of fun! We also recognize that you do have a life and we go to great lengths to ensure the wellbeing of all our employees is at the heart of everything that we do.
If you are a new business hunter with a passion for scaling a business and owning your own territory, then we would like to hear from you.
What youll do:
Formulate and execute a sales strategy plan to drive revenue growth for your territory
Identify, qualify and develop a robust sales pipeline collaborating with internal teams.
Close business to exceed monthly, quarterly and annual quota objectives.
Build strong and effective trusted relationships with your customers at Executive, IT leadership and Developer level, delivering the value they come to expect from you and from us.