דרושים » דאטה » Head of Analytics

we are seeking a strategic and analytical Customer Success Strategy & Insights Manager to join our CS Operations team. In this role, you will lead strategic initiatives that optimize Customer Success (CS) performance, deliver impactful insights through data, and ensure alignment across global CS processes. Youll be instrumental in driving customer health, retention, and growth by enabling data-driven decision making and fostering operational excellence across the CS organization.

What you will do ..

Customer Success Insights & Analytics
Own and analyze customer data to uncover trends in adoption, engagement, and health. Work closely with CS leadership, Product, Finance, and Revenue Operations to develop insights that drive retention, expansion, and customer satisfaction.

Forecasting & Customer Health Modeling
Support CS leadership with accurate forecasting models related to customer churn, renewal, and expansion. Develop and maintain customer health scoring methodologies to enable proactive risk identification and opportunity tracking.

Executive Reporting & Strategic Planning
Deliver regular executive-level reporting and dashboards that highlight key customer trends, operational metrics, and opportunities for improvement. Help shape the strategic planning process through data-backed recommendations and long-term performance tracking.

Operational Excellence & Global Alignment
Ensure global consistency in CS processes, metrics, and tooling. Identify gaps and lead initiatives to streamline and scale CS operations across regions, ensuring smooth collaboration with cross-functional teams like Sales, Product, and Marketing.

Enablement & Tooling Partnership
Collaborate with Global CS Enablement to ensure teams are equipped with the right tools, insights, and best practices to drive outcomes. Support initiatives around training, playbooks, and knowledge sharing with a strong data foundation.

the brand grabs attention like nothing else in cybersecurity. And were growing like crazy, with $70M in Series C funding, 200% employee growth, and 300% revenue growth in 2024. Fueling growth are our game changing agentic AI security solutions, backed by a team and culture that makes one of Forbes Best Startup Employers in America, and a Business Insider startup to bet your career on.

Life at is all gas, no brakes. Were a team of relentless, collaborative go-getters pushing the boundaries of whats possible for security automation. Every role is an essential driver of success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500. Excited about our vision and ready to make an impact as we grow? Wed love to see what you can bring to the team.

A Product Analyst at plays a key role in leveraging data to drive product decisions and improvements. By analyzing product performance, user behavior, and key metrics, they provide actionable insights to product teams and stakeholders. The Product Analyst collaborates with various teams to optimize features, set KPIs, and ensure the product is aligned with business goals through data-driven decision-making.

What You Will Do:
Provide Data-Driven Insights: Support product teams and stakeholders with actionable insights to drive product decisions.
Develop Reports & Dashboards: Build and maintain reports, dashboards, and alerts using BI tools.
Analyze User & Product Data: Analyze user behavior, product performance, and usage data to track product health and optimize features.
A/B Testing & KPI Monitoring: Own KPIs and A/B testing, monitor results, and drive product improvements.
Optimize Funnels & Activities: Continuously analyze and optimize user funnels and product activities.
Collaborate Cross-Functionally: Work with product managers, engineers, and other teams to inform product priorities with data.
Data Automation: Automate data integrity and validation processes to ensure consistent and accurate reporting.

As the Vice President of Data, you will define and drive the companys data vision, leading the strategy and execution across Data Product, Data Science, and Data Analytics. This is a critical leadership role that will
shape how we use data to generate insights, power our SaaS platform, and drive business value across the organization. Youll report to senior leadership and play a key role in shaping our product, operations, and
go-to-market teams through data.
Key Responsibilities
Define and champion a unified data vision aligned with business goals.
Serve as a strategic leader and key voice in company-wide decision-making through data.
Partner cross-functionally with Product, Engineering, Marketing, Sales, Customer Success, and Finance.
Lead three key functions: Data Product Develop analytics tools, embedded dashboards, and usage insights, Data Science Drive predictive modeling, experimentation, and AI/ML features. and Data Analytics Deliver scalable reporting and actionable intelligence across departments.
Guide team leads, define org structure, and support ongoing hiring and mentoring efforts.
Build and promote a data-driven, high-impact culture.
Foster transparency, curiosity, and continuous improvement across the team.
Lead post-mortems, quality audits, and key roadmap reviews.
Set and track key metrics: business impact, delivery velocity, system stability, and data integrity.

For many of us there’s that one podcast we never miss, and video content is part of our daily routine, whether it’s professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here at Riverside, we know it well. That’s exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease. Riverside’s technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
About the Data Team Riverside’s Data & Analytics team believes there’s a better way to make data useful than just creating endless dashboards. We focus on in-depth analysis and building scalable, trustworthy data solutions that help every team make faster, smarter decisions. From analytics and business intelligence to data pipelines and predictive models, we turn raw information into real impact. If you’re passionate about finding radical new ways to leverage data, you’ll fit right in.
On your day to day We’re looking for a Product Analyst that’s proactive, curious, entrepreneurial, and has a strong opinion. The product Growth Analyst role is embedded within product teams and drives impact end-to-end through the product development life cycle. You will use your analytical skills and business understanding to shed light on undiscovered issues and opportunities that can literally change the trajectory of Riverside.
What you will be doing You will work closely with Product teams and your responsibilities will include:
* Analyze user behavior and product usage to identify customers’ needs to inform product development and strategy.
* Collaborate with the Product team, to define KPIs and measure the impact of product development on performance.
* Measure features adoption and retention and identifies opportunities for growth..
* Design, execute, and analyze A/B tests to measure the impact of product changes and refine strategies.
* Ensure data integrity and accuracy, consistently validating and updating datasets while contributing to the improvement of our data infrastructure.
* Play a key role in understanding our users and their needs.
* Lead the development of innovative data products.
* Stay updated on industry trends and best practices in data analysis and product optimization.
What Will Make You Stand Out?
* At least 2 years of experience as an Analyst in a tech company.
* Minimum of 1 year of experience as a Product Analyst or Growth Analyst, with a strong background in product-led growth strategies.
* Strong communication and presentation skills.
* Familiarity with A/B testing methods and the ability to make data-driven decisions.
* Proficiency in SQL is a must. Knowledge of Python for data analysis is a bonus.
* Creative thinking for product improvement.
* Understanding of business and product processes to create effective data models.
* Detail-oriented with a proven track record in quantitative fields.
* Capable of collaborating with diverse teams in a fast-paced environment.
* High proficiency in English, both written and spoken
Bottom line? If you wanna take part in transforming how people and businesses share their stories globally, Riverside’s your place. The work is challenging, the culture is fast-paced, and the people are exceptionally brilliant. And if that’s not enough, we guarantee that your ideas will genuinely make an impact.

We are looking for an experienced and highly skilled Senior Data Analyst to join our team . The ideal candidate will have a strong analytical mindset, extensive experience in data analysis, and the ability to translate complex data into actionable insights. This role involves working closely with cross-functional teams to support strategic decision-making, improve business processes, and drive growth, with a focus on enhancing developer productivity and engineering metrics.

Join our team and make an impact through data-driven insights and take our reporting and research projects to the next level, creating new value
What You'll Do

Analyze large, complex datasets to identify trends, patterns, and opportunities.
Conduct in-depth research on industry trends and best practices to inform data strategies.
Develop, maintain, and deliver comprehensive reports to internal stakeholders and customers using data analysis and a variety of tools, including dashboards and visualizations, tailored to engineering performance metrics.
Generate actionable insights and identify opportunities for value creation across departments.
Offer data-driven recommendations to enhance engineering efficiency and improve team outcomes.
Act as a liaison between technical teams and business units to communicate findings effectively.
Stay updated on industry trends, tools, and technologies.

This is an exciting opportunity to blend data engineering and analysis in a pivotal full-stack role.

Youll be instrumental in ensuring our data's accuracy and availability, while also generating key insights to drive strategic decisions across Marketing, Product, R&D, Sales, and Customer Success. This role offers a unique chance to leverage both your technical skills and business understanding to extract actionable insights from complex data. Reporting directly to the CTO and collaborating with key stakeholders, youll have a significant impact on our data-driven culture.

Key Responsibilities

Own, maintain, and enhance data pipelines to guarantee data availability and quality.
Analyze and interpret complex data related to marketing, product performance, and user behavior.
Collaborate effectively with various teams to gather requirements, build data understanding, and communicate findings clearly.
Identify and resolve data discrepancies, defining the "source of truth" for crucial metrics.
Develop dashboards to monitor KPIs, assess performance against targets, and pinpoint areas for improvement.
Maintain user funnel dashboards, setting up alerts for anomalies and opportunities.
Implement proactive data monitoring and anomaly detection systems to ensure data accuracy and consistency.
Lead integrations with third-party platforms, optimizing data inputs for marketing tools and advertising platforms, potentially developing algorithms and triggers for targeted actions (e.g., engaging high-value, at-risk, or potential users).
Contribute to the development of our customer-facing Arena Analytics pipeline and data warehouse using tools like Fivetran, Snowflake, and ThoughtSpot.

As a BI Analyst, you will serve as a strategic partner to business and management stakeholders, translating operational and strategic needs into scalable data solutions. You will analyze cross-functional processes, gather and translate requirements into actionable insights, and lead the development of dashboards, tools, and strategies that enable data-driven decision-making. Your work will be key to supporting leadership with insights that drive strategic planning, optimize execution, and support company-wide growth.

Partner with management, business leaders, and cross-functional teams to gather requirements and translate them into analytical and reporting solutions.


Provide visibility into data from key business and operational systems to support transparency and alignment.


Build and maintain dashboards that monitor core business performance metrics.


Analyze data to identify trends, patterns, and actionable insights that inform strategic and operational decisions.


Communicate insights effectively to stakeholders using data visualization tools.


Document business requirements and workflows to enable scalable, standardized reporting.

For many of us theres that one podcast we never miss, and video content is part of our daily routine, whether its professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here at Riverside, we know it well. Thats exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease. Riversides technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
About the data Team Riversides data & Analytics team believes theres a better way to make data useful than just creating endless dashboards. We focus on in-depth analysis and building scalable, trustworthy data solutions that help every team make faster, smarter decisions. From analytics and business intelligence to data pipelines and predictive models, we turn raw information into real impact. If youre passionate about finding radical new ways to leverage data, youll fit right in.
On your day to day Were looking for a data Analyst thats proactive, curious, entrepreneurial, and has a strong opinion. You will use your analytical skills and business understanding to shed light on undiscovered issues and opportunities that can literally change the trajectory of Riverside.
What you will be doing You will have the chance to work with multiple teams (Marketing, Product, Sales, etc.) doing the following:
* Analyze customer and user behavior and inform the teams in order to influence strategy and trajectory.
* Collaborate with the team, define KPIs and measure the impact of their teams on Riverside performance.
* Design, execute, and analyze A/B tests to measure the impact of changes and refine strategies.
* Ensure data integrity and accuracy, consistently validating and updating datasets while contributing to the improvement of our data infrastructure.
* Play a key role in understanding our users and their needs.
* Lead the development of innovative data products.
* Stay updated on industry trends and best practices in data analysis and user journey optimization.

We are looking for a Risk Analyst to help us build, design, and manage risk analytics & reporting for our existing portfolio of merchants across all operating countries. Youll be responsible for developing, publishing, and fine-tuning the analytics and reporting requirements for Global business for the Risk team.
The role requires strong Data Analytics, Business Intelligence, and Visualization skills and the ability to explain complex situations and concepts through data-driven storytelling.
This role also has scope for building risk models for our existing portfolio of merchants to mitigate the existing financial risk. Modelers will be taking the responsibility of defining the problem statement, building the solution, and offering an optimal strategic approach to implement the solution within the existing ecosystem and showcase value addition.
The role will require coordination with teams within Risk and across and managing senior stakeholders within the Risk function. You will need to work with Risk team members to understand their analytics and reporting requirements and build the same. You will be a key member of the team working in a fast-paced environment on impactful assignments with the exposure to work directly with senior management across the company.
Key Responsibilities:
Own (Build and maintain) the Risk reporting area for the Global Risk team and publish reports aligning with the requirement timeline
Perform analysis throughout the entire customer lifecycle, including acquisition, portfolio management, and collections providing actionable MI on all aspects of portfolio performance
Provide support to the business by addressing inquiries and offering ad hoc insights into portfolio and strategies.
Develop and maintain the Risk models used to manage customer credit and fraud risk in including exposure and default methodologies and associated behavioral measures.
Design, Development, and maintenance of analytical solutions related to risk.
Providing the business and other stakeholders with advice and support on model use, model impact, and model implementation
Supporting external engagement and internal governance in relation to risk models and model frameworks

We are looking for a Senior Data Analyst who will join our R&D team.
As a Data Analyst, you will have a significant opportunity for impact, driving the company to new heights. You will influence decision making processes throughout the user journey, be a partner to different teams, and drive strategic business decisions that shape the direction of the company.

What you will do:
Identify, analyze, and interpret trends or patterns in complex data sets to drive actionable insights.
Understanding business operations requirements and creating useful and planned solutions to address data needs.
Analyze large datasets and provide useful actionable recommendations to support the business operations goals.
Develop data processes and build data infrastructure for the relevant stakeholders.
Build and maintain reports, dashboards, and KPIs to monitor performance.
Translate business requirements to analytical logics, and create a clear visualization which "tells the story".