As Chief Revenue Officer at Global, you will take full ownership of the companys revenue growth strategy, ensuring that all revenue-generating activities are optimized for long-term success. You will lead a large and diverse team, including an Israeli-based Inside Sales and Regional Sales Managers (RSMs), various Customer Success (CS) teams (enterprise and small accounts), Indirect Sales (Partnerships) and RevOps. Your leadership will ensure that all these functions work cohesively under a unified Revenue Office, contributing to exceptional growth and retention.
Your focus areas will include:
1. New Logo Sales: Optimizing the sales funnel (MQL - SQL - WON) to secure new customers and expand market share. This entails working closely with Marketing.
2. Customer Revenue Retention: Managing current customer revenue expectations and driving strong retention (NRR, GRR) through excellent retention and cross-sell/upsell strategies.
3. Indirect sales and lead gen: Building and pampering a global network of partners and channels, to strengthen our international presence and foreign markets penetration.
4. Customer Insights & Segmentation: Continuously generating and utilizing insights to better understand customer needs for segmentation, stakeholder management, regional differentiation, and product-market fit. This entails working closely with Product & Marketing.
5. Value Delivery: Fostering a value-driven culture that ties Sales and CS teams together to drive customer satisfaction and long-term success. This entails working closely with Operation & Support.
This role will require a deep focus on strategic planning, operational execution of (direct and in-direct) sales and customer success, as well as collaboration across the company to drive YoY and long-term revenue growth through new logos acquisition, accounts penetration, geographical expansion, customer segmentation, and scaling new product offerings created by the Product team.
Requirements: Bachelors degree in Business, or a related field; MBA preferred.
At least 10 years of proven managerial experience in executive sales or revenue leadership roles, ideally in a scale-up company.
Expertise in managing large and diverse teams, incl. Inside Sales, RSMs, CS teams, and RevOps.
Strong track record of achieving exceptional growth through NL acquisition, retention, and cross/upsell.
Experience in generating customer insights for stakeholder management and segmentation.
Strong understanding of strategic growth planning across geographical, customer, and product axes.
Exceptional leadership and interpersonal skills, fostering collaboration and accountability.
This position is open to all candidates.