דרושים » מכירות » Sales Account Management, Sr Staff

Power the Future with us! we are a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries. Our diverse product offering comprises intelligent solar inverters, battery Storage, backup systems, EV charging, and complete home energy management ecosystems.
By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive.
We are looking for a Sales Trainer & Residential Account Manager, to join our excellent sales group. you will be responsible for assessing different partners business and for developing successful sales strategies, providing product training, introduction of new products and managing day-to-day business.
You will help drive our revenue and market share. Your product portfolio is not limited to solar PV only. EV chargers, Storage and home automation will be part of your scope. What will you be doing?
* Identify and close sales opportunities in accordance with the Companys overall strategic plans and financial objectives in the region.
* Train and support the B2C sales team, including second voice and deal-closing.
* Develop and maintain relationships with solar distribution channels and strategic accounts, including EPC and regional or local installers.
* Actively pursue direct sales leads with installers and occasion distributors
* Provide revenue forecasts and review sales results to ensure targets are being met; take corrective action where required.
* Nurture the relationship with leading Installers and EPCs at all levels to ensure that remains the supplier of choice for their installations.
* Maintain accurate and up to date customer records in the Company CRM system.
* Assist the product management teams to define and improve the product portfolio for use in the residential market by regularly gathering feedback from customers, business partners and closely monitoring industry trends.
* Provide input regarding marketing and product positioning strategies specific to the territory.
* Successfully execute our brand and messaging strategy and act as an external evangelist of the brand
* Attend tradeshows and conferences.
* Provide training about the functionalities of the products in the portfolio ranging from design software, product features to monitoring portal functionalities.

As a Customer Success Account Manager (CSAM), you are the primary consumption lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support, drive acceleration of cloud adoption from Pilot/MVP to production, orchestration across the company`s and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes.

Key Accountabilities include:
Customer Relationship Management:
Expands and holds accountability for executive customer and partner relationships with a focus on leading the definition of business outcomes across large stakeholder groups and coaching teams to align our strategy to our most strategic customers and their business priorities.
Customer Success Leadership - Consumption Leadership:
Partners with customers (including upper level executive stakeholders) to develop a deep understanding of their business goals and priorities.
Position large-scale programs to solve the most complex business and industry outcomes and customer priorities to drive consumption holistically across the entire portfolio.
Customer Success Leadership Customer Strategy and Growth:
Expands upon account team planning, promoting business and technical needs for change to challenge customer thinking that drives current and future growth and transformation towards modern digital approaches.
Customer Success leadership - Delivery and program Management:
Serves as a trusted advisor to key stakeholders and executives to develop and deliver strategic roadmaps for executing program planning and customer-facing program reviews, prioritizing complex engagements, and influencing key stakeholder and executive expectations to address agreed-upon business and industry outcomes and customer priorities to deliver ongoing customer success.
Serves as point person for day-to-day program/project management, escalation and risk management, effective customer and our Executive relationship management, customer support escalation point-of-contact, our-Partner related project management as needed and strategic technical direction for energy focussed customers.
Technical Relevance:
Leverages a broad understanding of industry and technical expertise to act as a advisor and visionary to lead customer success.

Required ACCOUNT EXECUTIVE- SPANISH SPEAKER
Herzliya
Do you get a high from closing a deal? Are you keen to work in one of the most dynamic industries, backed by an innovative team and product?
Were looking for a Sales Extraordinaire with mobile SaaS and high-tech experience who thrives in a quick sales cycle environment and will play a role in achieving our ambitious customer acquisition and revenue growth objectives in the Spanish and EMEA markets.
What youll do:
Identify, qualify, negotiate and close new business opportunities
Demonstrate the product to potential customers using a consultative selling approach and demonstrating value
Collaborate with sales leadership to create and refine the lead qualification process
Work with Marketing to ensure consistent lead generation
Provide product and competitive feedback internally
Support building the brand globally.

We are on the lookout for a Customer Success Manager to work closely with our customers, build lasting relationships, and help them every step of the way. Your role will be to encourage customers to make the most of our products and to always be there for them as their biggest supporter.
Responsibilities:
Build and maintain strong customer relationships. Proactively engage with customers to establish trust and rapport. Gain insights into their security risks, challenges and objectives, and offer tailored support and guidance.
Customer advocacy: Act as a vocal advocate for customers within our company. Gather feedback and suggestions to inform product development and improve our cybersecurity offerings.
Renewals and expansion: Manage customers' renewals process to ensure high retention.
Collaborate with sales, marketing, product development, and technical support teams to ensure a cohesive and comprehensive customer experience.
Manage the delivery process of our add-on professional services.
Onboarding: Lead the onboarding process for new clients, ensuring they have a seamless transition onto our cybersecurity platform and understand its features and functionalities.
Training and enablement: Conduct training sessions and provide educational resources to empower customers to effectively utilize our cybersecurity solutions and enhance their security posture.
Performance metrics: Monitor and analyze key performance indicators such as customer satisfaction, retention rates, and security effectiveness. Utilize data insights to refine customer success strategies and enhance service delivery.
Stay abreast of the latest cybersecurity threats, technologies, and industry trends to provide informed advice to customers.

Looking for a challenging new role and career development as a:
CUSTOMER SERVICE REPRESENTATIVE,
 We are currently looking to employ a Customer Service Representative in Herzliya, Tel Aviv, Isreal.
We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class organizational development in order to learn and achieve our goals together Successful applicants will gain a highly competitive salary, full training and a range of benefits.
Job Outline:
The prime responsibility of the role is to ensure that customers expectations both internal and external alike are achieved, which involves the confirmation of each stage of the order within the system to ensure all is compliant and accurate.
This is a key role within the sales team working with the needs of external customers and meeting the requirements of the internal department and company needs. The ability to be able to communicate concisely and clearly with sales personnel, advising and updating them of changes is essential in this role.
What the role involves:
Order management to include but not limited to:
- Order entry and changes; Ensure part creates are actioned
- Expedites and follow through to completion liaising with MSR team
- Ensure value added services have been actioned, with DC or Future Plus.
- Manage any exceptions with sales personnel when stock is shipping whether orders can be shipped or returned to stock
- Obtain Proof of Deliveries where requested
- Manage returns from customers and ensure credits are raised efficiently
Hold a clear appreciation of Futures vision and corporate objectives and ensures work activities are aligned accordingly
Maintain the monthly and daily reports for the sales personnel within the sales office in order to act as a source of reference as to the level of sales achieved versus target and highlight inconsistencies affecting orders to be shipped.
Maintain communication between operational departments i.e. Marketing and Sales etc.
Raise credit, debit paperwork, and pass to accounts to ensure that it is actioned efficiently
Accept all incoming calls and respond with relevant action as required.
Follow up with NCNR paperwork with Strategic Account Managers.
Undertake regular communication with line manager and actively prepare for annual and BI -annual appraisals
Ensures up to date with the latest system changes and all associated business related changes affecting the organisation
As and when required, support customer specific programmes and provide co-ordination for certain projects such as but not limited to web queries.
Additional projects or duties as management at times may require

CUSTOMER SUCCESS MANAGER RUSSIAN SPEAKER - MATERNITY LEAVE REPLACEMENT
Herzliya
How can we crystalize its DNA into one eye-catching sentence for you?
Our culture is defined by our people! Everyone is an approachable professional, tenacious and versatile, a challenging team member, and a respected and valued mentor.
Do you believe in personalized service? Do you understand the value of trust, accessibility and the personal touch when it comes to cultivating business relationships? Then you just might be the right candidate for our Customer Success Manager position.
As a member of our Customer Success team, you will have a major impact on our future success by being our eyes and ears with the clients. Be ahead of the curve by sharing new product releases or content relevant to their business. Listen to their feedback to help the Product and R&D team innovate new features. Ultimately, youre there to ensure that our customers are more successful.
Please submit your CV in English only.
What you will do:
Manage Mid-market clients accounts on all levels: technical, business, support and product, and help them succeed in their goals
Working on process optimization
Lead a project, that will be beneficial for the team's success
Provide client feedback internally to Product and R&D
Provide client training and webinars
Help clients adopt new features
Identify and lead upsell opportunities
Work closely with Operations and L&D to optimize processes for the team
Work closely with Sales, Marketing, and Partners teams to grow our expansion in the region.

Our Account Operations Team is seeking for an Operations Team Leader to take on the role of managing our account connections team on a long-term basis.
In this position, the manager will oversee a group of support operators, offering guidance, education, and constructive criticism to ensure the team is achieving its goals and progressing both individually and as a group. The Operations Team's primary responsibilities include establishing initial account connections and sustaining access to all connected accounts on a daily basis. In addition to collaborating closely with the Product and Development Team and our Global Team in the US.
RESPONSIBILITIES
The daily responsibilities entail:
Developing and designing an adaptable and dynamic operational process that can swiftly respond to any changes within the operations.
The role necessitates being accessible at all times, with a requirement for around-the-clock availability and responsiveness.
Efficiently managing matters and being the go-to person for complex technical issues around the clock and reporting back to the relevant management.
Conducting analysis to identify trends, pain points, and opportunities within the operation and initiating appropriate interventions.
Identifying knowledge and operational process gaps through analysis and implementing improvement and action plans.
Collaborating with the product team to create tools that enhance efficiency by automating repetitive and inefficient processes.
Supporting team members in resolving complex issues/questions that arise from the Customer Success Team.
Analyzing data to gather information for management on efficiency, highlights, and lowlights.
WHAT WE OFFER
Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
Team Culture: A collegial, collaborative, fun work environment with frequent team events
Equity: All new hires are eligible for equity grant participation
Professional Development: Sponsored learning & development program
Work Flexibility: A hybrid office work model (In-Office Mon/Tues/Weds and WFH Sun//Thurs).

We are seeking a highly skilled and motivated Operations Manager to join our team.
The primary focus of this role will be on managing and optimizing our processes to ensure maximum customer retention and satisfaction. The Operations Manager will play a critical role in driving efficiency, accuracy, and effectiveness in the renewals process while collaborating closely with cross-functional teams.
What you'll do:
Lead and manage the day-to-day operations of the renewal process, ensuring timely and efficient renewals
Develop and implement strategies to improve success rates, including proactive outreach, customer segmentation, and targeted communication campaigns
Analyze customer data to identify trends, predict churn risk, and develop strategies to retain at-risk customers
Develop and maintain clear playbooks and processes to ensure consistency and efficiency
Track and report key metrics
Identify opportunities to automate tasks and streamline processes.

We are looking for a Sales Representative to join our sales team and help lead the growth of CodeValue.

your role will include:

Identifying and pursuing new business opportunities by networking, cold calling, and attending industry events.
Leading and managing the entire sales cycle - from lead to MQL to SQO, including negotiating contracts and closing deals.
Building and maintaining relationships with customers.
Providing regular updates to management on the status of client relationships and sales efforts.
Staying up to date with industry trends and developments to provide value to clients and identify new business opportunities.
CRM proficiency.

Power the Future with us! SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries. Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive. What You Will Be Doing:
* Build and maintain long-lasting solid client relationships.
* Traine and maintain key customers
* Serve as the primary client contact for 2st level support issues requiring escalation.
* Multi-interface work, coordinating logs with contractors/customers/warehouses.

Country:
Israel

City:
Herzliya