דרושים Valigara Online

Requirements:
Responsibilities
- Manage ongoing relationships with existing customers
- Provide customer support via email, chat, and other communication channels
- Lead customer onboarding and ensure a smooth initial experience
- Identify customer pain points and proactively improve the customer journey
- Contribute to customer retention, satisfaction, and long-term success

Requirements
- Fluent English (written and spoken) - mandatory
- Strong service mindset and excellent communication skills
- Highly organized, responsible, and able to work independently
- Strong problem-solving skills and a proactive approach
- Previous experience in Customer Success or Customer Support - an advantage
- Experience working in a startup environment - an advantage