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We are looking for an experienced Automation Engineer to join our team. In this role, you will be responsible for developing automated tests that span across multiple products simultaneously. The ideal candidate should have strong system-level understanding and the ability to develop complex automation frameworks.

As our Chief Information Security Officer (CISO), you will be responsible for developing and implementing a comprehensive information security strategy that protects our company's critical assets and sensitive data. You will lead a team of security professionals to identify, assess, and mitigate risks, ensuring compliance with industry standards and regulatory requirements.

Key Responsibilities:

Strategy Development: Develop and maintain a robust information security strategy aligned with the company's business objectives.
Risk Management: Identify, assess, and prioritize security risks, implementing effective mitigation strategies.
Security Architecture: Design, implement, and manage security architectures, including network, application, and infrastructure security.
Incident Response: Lead incident response teams to effectively handle security breaches and minimize damage.
Compliance: Ensure compliance with relevant industry standards, regulations, and legal requirements.
Security Awareness: Promote a strong security culture through training and awareness programs.
Vendor Management: Manage security relationships with third-party vendors and partners.
Budget Management: Oversee the security budget and allocate resources effectively.

Talented data scientist with strong background in machine learning, deep learning, big data and ETL pipelines for a full-time job in Israel (center) under the media technology group. You will take part in the research and development of new AI based products for extracting insights from conversations, meetings, and chats.

Responsibilities:

Responsible for NLP algorithms including Generative AI (training, fine-tuning and adaptions of Large Language Models).

Defining and implementing ETL pipelines for multi-lingual textual corpuses

Big-data processing, indexing and retrieval.

Capable of vertical work from problem definition to product implementation.

Ability to work under pressure in both individual and teamwork.

Excellent interpersonal skills

The Project Manager oversees the coordination and administration of all aspects of an ongoing Project

Responsible for project from its inception to final customer acceptance and production rollout.

Responsible for Scope management, work plans, scheduling, resource allocation and all communications with the relevant groups.

Responsible for managing risks, complex problems, where analysis of situations or data requires an in-depth evaluation of various factors.

Responsible for the quality of project deliverables, define and track dev and QA KPIs

Coordinate Project/Release problem trouble-shooting and resolution.

Coordinate with all functions in order to accomplish a successful delivery.

We are looking for a long-term relationship with a Back End Developer, who is passionate to investigate, learn and implement new technologies, as well as be happy to think out-of-the-box going beyond the immediate job description.

Responsibilities:

Design and implement server-side components

Integrate 3rd party services

Develop and design RESTful services and APIs

Analyze requirements

Implement Test Driven development practices

Ensure high performance

We are looking for an experienced, energetic, and positive Customer Success Manager to own and manage a significant book of clients. You will have great interpersonal skills as well as a strong bias towards excellent client service and business acumen. You will be analytical and have great organizational and multitasking skills and can provide great service to a large number of accounts. You will have experience in customer success, account management, or customer service in a SaaS-based business. Youre a positive individual, self-motivated with a can-do attitude.

Build and execute an account-specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management, and account planning sessions.
Manage a portfolio of accounts with a focus on renewals and upsells conversations.
Work closely with our customers with the drive to help them change their workplace and achieve their business goals.
Become a trusted advisor and ambassador of change in our customers workplace.
Become the customer advocate, collaborating with our Product, Development, Marketing and Sales teams.
Protect existing revenue streams, identify opportunities and risks.
Meet net retention and CSAT/NPS KPIs through data-driven analysis, planning and execution.
Establish and maintain relationships with key stakeholders, strategic account planning and promote internal advocacy.

we are looking for an excellent and talented legal advisor who is execution-oriented, ambitious and has an enabler attitude, to join our legal department in Park Naimi, Or Yehuda Mesubim junction.

Responsibilities:

- Drafting, reviewing and negotiating wide range of commercial agreements, including service, distribution, contracting, consulting, vendor, logistics,

procurement, real estate, software/IT etc.

- Supporting AudioCodes various business activities and objectives.

- Providing commercial legal advice to the company and its stakeholders.

- Implementing and supporting internal governance policies, regularly monitor compliance and privacy legal matters.

- Develop a strong understanding of the companys business and provide timely, practical, business-oriented legal advice and recommendations to the

business units.

- Manage legal aspects of the subsidiaries of the company

- Handle world-wide employment contracts and other formal HR processes

- Develop a growing body of legal documentation to support corporate strategy across global subsidiaries

- assist in public company corporate requirements such as drafting and filling of reports, holding board and shareholders meetings, etc.

We are seeking a dynamic, proactive and strategic Product Marketing Manager to lead the marketing efforts for our Voice Conversational AI enablement solutions.

The ideal candidate will possess a strong understanding of the Conversational AI market, our offering and the key personas involved in purchasing and implementing our solutions.

Key Roles and Responsibilities:

Develop a comprehensive understanding of our offering, including target customers, use cases, key personas, influencers, decision makers, partners and implementers.
Identify how and where they seek for and obtain knowledge and information and formulate strategies to effectively reach them. Monitor relevant market trends and analyze key competitors, focusing on their messaging, go-to-market (GTM) strategies, and marketing techniques.Create compelling product messaging and positioning that differentiates our product in the market.
Create a comprehensive and holistic marketing plan that aligns with the business goals and objectives, with a focus on both PLG and SLG Prepare marketing materials to support the approved marketing plan and ensure alignment with overall company strategy. Collaborate with business, product and marketing teams to execute and monitor the progress of the marketing plan. Track and present progress, performance metrics, and suggest improvements or adjustments as necessary.Build and maintain relationships with key stakeholders, including customers, partners, and industry influencers.

we are looking for a Sales Operation Desk
Description

Manage order to cash process.
Order Entry of Sales orders, Subscriptions, Sales Agreements in oracle cloud system
Activation and billing of Subscriptions
Products delivery to sites
Review sales contracts and follow up invoicing per miles-stones.
Work with daily and weekly reports to follow up orders progress.
Work with various tools to maintain and follow up projects data for invoicing.
Focal point for customers Managed Services orders
Daily coordination with various internal groups (sales, services, finance, operations, product management) etc.
Work on sales force.com (quotes, opportunities, cases, reports)

We are seeking a creative and organized Triage Engineer to lead our screening and triage activity. In this position, you will be in contact with our field engineers and customers in NA. You will interact with a wide range of Contact Center issues. Critical, yet thoughtful thinking is your strong suityou can identify and appreciate nuances between products and features.



This is a high visibility job that involves a deep understanding of what everyone on the team is working on. Excellent communication and teamwork are a requirement, as you will be asked to work closely with team members and other QA and R&D teams.

Areas of Responsibility

Screen and triage incoming bugs (understand, reproduce and regress) for our components.

Identify repetitive manual routines and convert them into automated tools for the team to use.

Identify potential trends in incoming bugs and call out to multi-functional team members.

Work directly with R&D, PM, QA and cross-functional, screening and triage teams in order to solve complex problems

Tier 4 technical support engineer for VoIP and Voice AI Enterprise and Cloud products (SBC\VAIC).

Responsible on Tier1/2/3 escalations and work closely with developers, SE, PM and QA teams (worldwide).

Were looking for a skilled designer to lead UX/UI for our enterprise meeting intelligence platform across web and mobile. Youll turn functional requirements into intuitive user flows and pixel-perfect mockups in Figma, design clean and consistent interfaces, and collaborate with product and engineering teams to bring them to life. Youll also engage with users when needed to understand pain points and take ownership of the overall UX quality and design system consistency across the product.

In this position, you will:

Partner with the product team daily to review new functional requirements and plan UX/UI enhancements for upcoming features and product iterations
Work closely with the development team to provide detailed design specifications, create additional mockups as needed during implementation, and conduct design reviews to approve UX/UI quality before features are delivered to production
Maintain ongoing design system documentation and ensure design consistency across all new product developments
Proactively identify and propose visual design improvements to modernize the platform's look and feel
Research and suggest design trends and patterns that align with enterprise software standards while maintaining accessibility compliance
Benchmark competitor interfaces and industry best practices to recommend strategic visual improvements that enhance user engagement and satisfaction

we are looking for a passionate, curious, dedicated Data Scientist. we rely on insightful data to power our systems and solutions and are seeking an experienced data scientist to join our R&D team.
Job Description

Talented data scientist with a strong background in deep learning with experience in big data speech processing. The position is for a full-time job in Israel (center) under the media technology group.

You will take part in the research and development of new AI based products for extracting insights from conversations, meetings, chats and documents.

we are looking for a Technical Writer
Responsibilities:

Write up descriptions of new features and write procedures on how to configure them.
Work directly with R&D to obtain information of new features.