We are seeking a Sales Operations Director to lead global business operations, including sales processes, forecasting, processes, and systems. This senior role combines strategic leadership with hands on execution and cross functional influence
Responsibilities
What will you be doing:
Lead and develop a global Sales Operations team supporting regions and key accounts
Act as the global owner of end-to-end commercial processes
Drive integration of forecasting, planning, pricing, agreements, commissions, and customer lifecycle operations
Partner closely with Sales leadership, business divisions, and Finance
Enhance and standardize processes within Salesforce and Oracle ERP while ensuring data quality and system alignment
Define roles, KPIs, and accountability, and oversee day-to-day execution
Own commercial processes including quoting, pricing, agreements, sales orders, and evaluations
Establish and improve global processes, controls, and documentation, ensuring compliance across regions
Support planning, analysis, reporting, and executive reviews
Foster a culture of operational excellence, discipline, and data-driven decision-making.
Requirements: B.Sc. in Industrial Engineering - mandatory
10+ years of experience in Business Operations / Sales Operations in a global, complex B2B environment (semiconductor industry strongly preferred)
Proven experience managing and scaling teams
Demonstrated ability to operate at Director level, partnering with senior leadership and executives
Strong Salesforce and CRM experience
ERP knowledge (Oracle advantage)
Deep understanding of forecasting, pricing, and commercial governance
Advanced analytical skills
Experience in SOX-controlled environments
That special something you bring in:
Strong management presence and influence
Ability to work in complex, global, matrix organizations
High standards for accuracy, compliance, and execution
This position is open to all candidates.