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We are looking for a Director of Support Enablement to lead our global enablement function. In this role, the Director is be responsible for building and executing the long-term enablement vision that elevates Support engineering performance, strengthens cross-departmental alignment (Support, Product, R&D, QA, Field, and Customer Success), and maximizes the effectiveness of our global support organization. The Director owns the full lifecycle of Support enablement: onboarding, everboarding, tooling, processes, technical content, knowledge strategy, and cross-functional alignment. This role directly impacts customer satisfaction, ticket resolution efficiency, product adoption, and internal operational excellence.
Responsibilities:
Manage a high-performing global support enablement team, including team leads, content specialists, trainers, and technical enablement engineers.
Define and execute a company-wide support enablement strategy that aligns with organizational KPIs, Support OKRs, and product roadmaps.
Act as the senior advocate for Support and customers, collaborating with R&D, Product Management, QA, Customer Success, Sales Engineering, Field Services, and Operations.
Drive cross-departmental programs that ensure Support is continuously enabled for new features, emerging technologies, and evolving customer use cases.
Lead strategic initiatives that reduce operational friction and improve Support readiness, tooling, processes, and cross-team workflows.
Own the global technical content program- including technical guides, troubleshooting playbooks, product deep dives, internal knowledge bases, and advanced training paths.
Oversee the design and delivery of scalable onboarding and everboarding programs for Support engineers across regions and seniority levels.
Partner with Product and R&D to identify gaps in usability, documentation, or feature clarity and drive corrective action.
Ensure content quality, version control, and alignment with product releases and technical standards.
Build measurable frameworks to track the impact of enablement programs on resolution time, backlog reduction, quality metrics, CSAT, and first-contact resolution.
Continuously assess support inquiries, knowledge gaps, and recurring technical challenges to identify opportunities for improvement.
Own the enablement reporting package for executive leadership, translating insights into actionable cross-functional initiatives.

As an Account Executive at Wisor.ai, you will play a crucial role as an Individual contributor in driving the growth of our client base and revenue. You'll be responsible for establishing and cultivating relationships with key stakeholders in the freight forwarding industry. This role requires a proactive and results-driven individual who can navigate the challenges of the market and contribute to our mission of transforming global trade.

We are looking for someone in Israel / Europe.

Key Responsibilities:
Identify and target potential clients in the freight forwarding industry.
Initiate contact with prospective clients through various channels, including cold calls, emails, and networking events.
Create tailor presentations to address the specific needs and pain points of each client.
Lead prospects through the entire sales cycle, from initial contact to close.
Update weekly sales forecasts and meet quarterly quotas.
Gather feedback and communicate insights to the product team.
Keep detailed records of sales activities and client interactions using our CRM system (Hubspot).
Provide regular reports on sales performance and forecasts.
Work closely with Customer Success to ensure smooth launches.

We are an early stage and well funded startup (last rounds by Team8), and now looking for an Administrative Manager for a part time role, to join the team for the long run! This is a Sunday-Thursday, 9:00-15:00 role, 1 day work from home.



We are looking for a resourceful Administrative Manager to manage and streamline our office operations, ensuring a highly productive and well-organized environment. This role is key in maintaining vital administrative functions and offering exceptional support to our team.

The ideal candidate will be a multitasker and the go-to person for fostering a seamless office experience, helping everyone perform at their best.

Key Responsibilities:

Office Operations & Daily Support:
Manage daily office functions, providing proactive support to team members across departments.
Ensure the office is organized and presentable, oversee supplies and inventory, and coordinate with external vendors for optimal efficiency.
Manage and coordinate daily schedules for management members according to business needs (internal & external meetings)

Finance & Records Management:
Keep meticulous records of office expenses, budget allocations, and financial transactions.
Assist in preparing reports, processing invoices, and managing the office budget.
Act as the focal point for the travels on a business trip - book flights & hotels, register to conferences etc...
Cooperation with financial focal points in regards to payments and insurance.

HR Support:
Facilitate a smooth onboarding experience for new hires, including orientations and setup, and oversee employee offboarding.
Help plan and execute office events, and team gatherings, enhancing office culture and team morale.
Help w/ special projects as may come from time to time.