לוח משרות דרושים הייטק מחשבים ורשתות ביקנעם עילית

As the IT Manager, you will play a pivotal role in leading our IT department and ensuring the reliability, security, and performance of our technology infrastructure. You will be responsible for managing a team of IT professionals, overseeing day-to-day IT operations, monitoring systems for Cyber security threats, and providing direction to support the organization's goals and objectives. In addition to strategic responsibilities, the role also requires hands-on involvement in day-to-day operations and project execution. In this role you will report to the Director of IT /IS, this role requires significant technical expertise, leadership abilities, and a proactive approach to problem-solving in addition to hands on capabilities.
Responsibilities:
* Manage the Global functions of IT, Cloud and R&D Lab infrastructure, while ensuring 24/7 availability.
* Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
* Developing and implementing Standard Operating Procedures (SOPs) and policies for backups, disaster recovery, security administration, change control, operations, and network infrastructure..
* Assess, manage, and administer employee identity and access
* Manage our MDM and EDR solutions globally
* Manage IT software, hardware, and equipment inventory
* Provide Technical Support to end-users, including diagnosing and resolving hardware and software issues, and providing training and guidance as needed.
* Perform IT needs assessments, technology, and vendor selections, focusing on building best practices while controlling costs.
* Plan, implement and maintain information security strategy and policies to meet regulations, adequate market best practice such as ISO27001 and SOC2
* Lead IT projects, including the design and deployment of new IT systems and services.
* Monitor performance of IT systems to determine cost and productivity levels

the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the worlds population.

Job Description
Our Technology teams are working on our new Connect platform, a unified, global, open data ecosystem powered by Microsoft Azure. Our clients around the world rely on data and insights to innovate and grow.
As a Technical Solution & Support Engineer , youll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. Our team is co-located and agile, with central technology hubs in Chicago, Madrid, Israel, Toronto and Chennai.

Job Description
Provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within SLAs
Research, diagnose, troubleshoot and identify solutions to resolve customer technical issues
Collaborate internally and support the technical onboarding of new customers including users set-ups, configurations, etc
Monitoring & validating data automated processes
Document knowledge and help educate colleagues and teammates on technical cases
Keep current with product knowledge and latest features and functionality
One Friday shift which happens every 1 month/1.5 months