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Welcome to Chargeflow Chargeflow is at the forefront of fintech + AI innovation, backed by leading venture capital firms. Our mission is to build a fraud-free global commerce ecosystem by leveraging the newest technology, freeing online businesses to focus on their core ideas and growth. We are building the future, and we need you to help shape it. Who We're Looking For - The Dream Maker We're in search of an exceptional Backend Engineering Team Leader , someone with a wealth of hands-on software engineering expertise. As part of our core product team, you'll be at the forefront of crafting a groundbreaking solution that leverages cutting-edge technology to combat fraud. Our ultimate goal is to equip our clients with resilient safeguards against chargebacks, empowering them to safeguard their revenue and optimize their profitability. Join us on this thrilling mission to redefine the battle against fraud. Your Arena - Know your impact ??
* Take a leading role in the team of talented engineers, share your experience and demonstrate your expertise building our market-leading product
* Design and implement the infrastructure of the system including the ingestion, algorithms, performance optimizations, and interactive applications
* Build a highly scalable data platform for diversified and complex data flows
* Have end-to-end ownership: Design, build, ship, measure, and maintain our backend services. You build it - you own it
* Work closely with our fantastic Product team that created an industry-leading SaaS Product-Led-Growth offering
* Join us in building a professional, fun company and engineering culture with the highest standard.

We are looking for a Senior Infrastructure & DevOps Engineer to join our Infrastructure Group and help build and optimize the infrastructure that powers Impervas global products.
Key Responsibilities:
Build, maintain, and support production systems using DevOps best practices.
Develop standards for provisioning, scaling, configuration management, and monitoring.
Improve engineering excellence through strong coding, testing, and deployment practices.
Define and track metrics that enhance system reliability and performance.
Analyze system data to ensure smooth and optimized production operations.
Work closely with development and internal stakeholders to streamline workflows.

We are looking for a DevOps Team Leader to drive our DevOps vision, infrastructure strategy, and engineering productivity across the organization.
In this role, you will lead a team of 3 DevOps engineers (with expected growth) and partner closely with R&D teams to build scalable, reliable, and efficient development and delivery platforms. This is a hands-on leadership role, ideal for a senior DevOps engineer ready to take the next step into leadership.
Key Responsibilities:
Lead, mentor, and grow a team of DevOps engineers
Remain hands-on in designing and implementing infrastructure, CI/CD, and automation solutions
Define and drive DevOps strategy, roadmap, and best practices
Own CI/CD pipelines, infrastructure-as-code, and deployment processes
Collaborate with R&D teams to improve development workflows and delivery speed
Ensure high standards of reliability, scalability, observability, and security
Oversee monitoring, logging, and incident response capabilities
Provide technical guidance and influence cross-team architectural decisions.

We are looking for an enthusiastic and passionate Senior DevOps Engineer to join our DevOps division (Core Team), where he/she will build and automate our private and public cloud infrastructure, improve R&D and operations productivity, reduce delivery time and work with cutting edge tools and technologies.
Key Responsibilities:
Work directly with the R&D department and be part of their day-to-day work.
Design and implement CI/CD solutions for the teams.
Handle code deployments in all environments.
Create monitoring dashboards for the teams and thrive to improve.
Provide technical guidance and educate team members and coworkers on development and operations.
Brainstorm for new ideas and ways to improve development delivery.
Maintain day-to-day management and administration of projects.
Document and design various processes; update existing processes.
Improve infrastructure development and application development.
Follow all best practices and procedures as established by the company.

Our SW IM/ SA team is looking for a Software Team Leader to help develop a complex in-house software platform.
Responsibilities
What you will be doing:
Lead a team of 4-5 software engineers working on our current and next-generation platform of integrated metrology tools.
Manage the teams capacity, work plan, and content grooming to meet project goals in close collaboration with project management.
Oversee your teams professional growth in both technical skills and domain knowledge.
Serve as the focal point for communication with system, QA, and other software teams, ensuring smooth and effective collaboration.
Be an active member of the SW groups managerial team, contributing to the ongoing improvement of work processes and tools.
Join a team that values cross-disciplinary collaboration and strives to create meaningful impact through strong partnerships.

We are looking for a sharp, detail-oriented Product Manager to act as the "connective tissue" between our users needs and our technical execution. You will be the person who takes high-level ideas and breaks them down into actionable plans for R&D, while ensuring our external design partners stay aligned with our vision. We value a disciplined approach that combines data-driven insights with the practical execution of product enhancements.

Key Roles and Responsibilities
Drive the Roadmap: Own the R&D backlog. Youll write clear, concise user stories and technical requirements, giving the development team (in-house and overseas) clear instructions, while coordinating with them directly as issues arise.
Prioritize with Purpose: Use a mix of logic, data, and clear understanding of our goals to decide what gets built now, what waits until later, and what gets scrapped.
Design Liaison: Coordinate with external design resources to ensure UX/UI mocks are beautiful, functional, and delivered on time for the dev team.
Understand our User (ICP): Conduct user interviews and monitor product usage metrics to understand where users are winning and where theyre getting stuck.
Execution & Delivery: Lead sprint planning sessions, keeping the R&D engine running smoothly and removing any blockers in their path.

Welcome to Chargeflow Chargeflow is building the operating system for chargeback management. We help merchants automatically fight and recover disputed payments, reducing revenue loss and operational overhead. Our platform processes large volumes of payment and dispute data across merchants, payment processors, and financial systems. As Chargeflow scales its platform and customer base, data becomes one of the company’s most strategic assets - powering better products, smarter decisions, and operational efficiency.
Who We're Looking For - The Dream Maker We are looking for a Head of Data Analytics to build and lead the company’s data platform and data strategy. The Head of Data will own Chargeflow’s entire data platform, research, and data strategy This includes building the data infrastructure that powers the company, establishing reliable company-wide metrics, enabling data-driven decision making, and turning Chargeflow’s dispute and payments data into a long-term product advantage. This is a foundational leadership role responsible for making data a core capability across the organization. The Head of Data Analytics will work closely with Product, Engineering, Operations, and Leadership to ensure data becomes a central part of how the company builds products and runs the business. ?Your Arena ?Data Platform and Architecture - Design and lead the development of Chargeflow’s modern data infrastructure:
* Building scalable data pipelines across product, payments, disputes, and internal systems
* Developing a centralized data warehouse as the company’s single source of truth
* Ensuring data quality, reliability, and observability
* Establishing data governance and best practices Company Metrics and Decision Intelligence - Define and standardize the core metrics used across the company:
* Establishing a consistent metrics framework across product, revenue, and operations
* Building dashboards used by leadership and operational teams
* Ensuring reliable and accessible reporting across the organization
* Supporting data-driven decision making at the leadership level Product Data and Insights - Partner with Product and Engineering to leverage Chargeflow’s unique dispute and payment data:
* Identifying patterns and insights across disputes and recovery performance
* Enabling data-driven product development
* Supporting predictive capabilities and automation in dispute management
* Helping build product features powered by data insights Operational Intelligence - Provide visibility and insights into dispute operations and business performance:
* Building operational analytics dashboards
* Supporting forecasting and capacity planning
* Identifying automation opportunities
* Improving operational performance through data insights Building the Data Organization - Build and lead the company’s data team:
* Hiring and managing data engineers, analytics engineers, and analysts
* Establishing strong data culture and best practices
* Enabling teams across the company to use data effectively
* Ensuring data privacy, security, and governance standards What Success Looks Like - Within the first 12–18 months:
* Chargeflow operates from a trusted company-wide data platform
* Leadership and teams rely on consistent and reliable metrics
* Product teams leverage dispute data to build data-powered features
* Operational performance becomes clearly measurable and optimized
* A strong Data organization is established and growing