לוח משרות דרושים System administrator בשרון

We are seeking a highly skilled and motivated Salesforce CPQ Analyst to join our team.
As a Salesforce CPQ Analyst, you will play a crucial role in maintaining and enhancing our Salesforce platform, particularly focusing on the administration of the Salesforce CPQ system.
The ideal candidate will possess hands-on experience in Salesforce administration, configuration skills, and a strong ability to provide user support and training.
Key Responsibilities:
Own and design Salesforce CPQ architecture.
Configure products, rules, and streamline go-to-market processes.
Perform ongoing system administration and user support.
Collaborate with stakeholders for product-related projects.
Maintain and optimize reporting and dashboards.
Drive end-user adoption through training and documentation.
Ensure data quality and manage data analysis tasks.
Implement custom objects and advanced functionality.
Evaluate and implement third-party solutions.

Required IT Administrator
The Role:
Providing first line support by administering our ticketing system, providing
feedback and resolution of issues;
Installing, configuring and maintaining computer hardware, operating systems and applications, mainly on Windows 11 and Mac OS.
Escalating unresolved queries to the next level of support (internal and external interaction);
Documenting policies, procedures and technical guides on our online knowledge management portal;
Basic troubleshooting of network connectivity;
Managing a variety of company applications, mainly Microsoft products, Azure Entra ID, G-Suite etc.
Providing remote assistance and support, over the phone or by using remote tools
Maintaining an updated inventory for IT Assets;
Ability to work on-call for critical issues as required;
Ability to work with remote teams.

Required Salesforce CPQ Business Application
So, whats the role all about?
As a Salesforce CPQ Business Application Analyst, you will be part of the IT Business Applications team, responsible for the architecture and design of the Salesforce CPQ system based on the roadmap and strategic initiatives, work with Portfilio Management and business stakeholders for product related projects and processes. You'll be responsible for ongoing system administration tasks, design and implementation of custom objects and advanced functionalities, provide first-level support to the sales and operations teams, including issue identification and issue resolution/escalation.
How will you make an impact?
Own the architecture and design of the Salesforce CPQ system. Perform administrative tasks including configuration of products, product rules, price rules and other parts of Salesforce CPQ.
Maintain the project queue in Salesforce and streamline product go-to-market process within Salesforce.
Perform ongoing system administration (maintaining user roles, security settings, profiles, automation, and data integrity).
Work with Product Management and business stakeholders for product related projects, processes (such as: Product Launch, Product Escalation, Enhancement Requests, Beta Program, Pricing Analysis, product-focused systems administration, and End of Life).
Maintain reporting and dashboards within Salesforce. Assist with ad hoc reporting requests and optimize the user experience related to reports and dashboards.
Manage dashboards, reports, forms, templates, custom objects, object relationships, fields and layouts.
Establish and maintain data quality through daily/weekly/monthly/quarterly reporting. Salesforce user administration tasks, including access management, permission sets, role assignments and profile management, etc.
Provide first-level support to the sales, marketing, service, finance, and operations teams, including issue identification and issue resolution/escalation.
Identify and evaluate new features and functionality related to the Winter, Spring, and Summer release management schedule provided by Salesforce.
Completes all responsibilities as outlined on annual & quarterly goals.
Completes all special projects and other duties as assigned.