Manage and support the organization’s ERP system and related business processes Act as the primary internal expert for ERP (NetSuite experience is an advantage) Analyze, define, and improve business workflows and ensure proper ERP implementation and usage across departments Collaborate with stakeholders to gather and document business requirements for new features or process changes Manage ERP projects including upgrades, enhancements, and integrations Provide support and training to ERP users Work with external vendors and NetSuite consultants when required Ensure data accuracy, security, and system integrity within the ERP platform Regularly report to the CIO on system status, improvements, and business impact.
Requirements: * Minimum 2–5 years of experience managing ERP systems (preferably NetSuite)
* Strong understanding of end-to-end business processes (finance, supply chain, procurement, etc.)
* Experience in ERP system configuration, support, and improvement
* Project management experience (implementation, upgrades, or migrations)
* Cross-functional collaboration experience with business and technical teams
* Proficiency in ERP systems (NetSuite is a strong advantage)
* Strong analytical and problem-solving skills
* Ability to translate business requirements into system solutions
* Excellent communication and training skills
* Fluent in English (written and spoken)
* Understanding of data structures, reporting, and process optimization
* Familiarity with integration tools and data migration processes (advantage)
* High impact on core business operations if ERP system is mismanaged
* Errors may affect financial reporting, inventory management, and order fulfillment
* Critical role in ensuring system stability, compliance, and efficiency
This position is open to all candidates.