we are looking for a FX Operations Lead.
The FX Operations lead is responsible for ensuring the accuracy and reliability of FX rates displayed to customers across payment and conversion flows.
The role focuses on monitoring FX rates from external providers, validating operational controls, investigating discrepancies, and ensuring alignment with the rates received from banking and liquidity partners.
This position works closely with Product, R&D, Treasury, Finance, and Operations teams to support stable and efficient FX operations.
Hybrid
Full-time
What you'll do:
Monitor and validate FX rates across customer-facing payment and conversion flows.
Perform daily operational controls and checks for live and end-of-day FX rates.
Investigate and resolve FX discrepancies, operational issues, and payment-related incidents.
Support monitoring of FX configurations, thresholds, and provider integrations.
Work closely with internal stakeholders including Product, Treasury, Finance, R&D, and Operations teams.
Support process improvements and operational efficiency initiatives.
Maintain accurate operational documentation and escalation processes.
Requirements: Bachelors degree in Finance, Economics, Business Administration, Industrial Engineering, or a related field.
5+ years of experience in FX operations, payments operations, treasury operations, financial operations, or a related fintech/banking environment.
Strong understanding of foreign exchange markets, FX rates, payment flows, and operational risk.
Experience working with FX data providers is an advantage.
Experience with operational controls, monitoring, and incident management.
Ability to analyze complex operational issues and drive resolution across multiple stakeholders.
High attention to detail with strong analytical and problem-solving capabilities.
Experience working in fintech, banking, or payments environments is an advantage.
Knowledge of FX pricing and payment flows.
Process improvement and automation mindset.
This position is open to all candidates.