דרושים » מחשבים ורשתות » Lab Manager

We are looking for a skilled and passionate IT Engineer to join our IT team! If you have a strong service orientation, deep technical expertise across diverse environments (Windows & Mac), and the drive to take end-to-end ownership of endpoint management, security, and cutting-edge IT tools (including AI)- this is the place for you.
In this role, you will be responsible for:
Primary responsibility is user support and service. Respond to help desk calls, online submittals, walk-ins, and emails in a timely manner. Document help desk resolutions and follow up with users to ensure the resolution is satisfactory.
Assist users with account logins, password resets, VPN connections, FW permissions, server access, certificates & more.
Setup, install, and configure new computers, networks, and software (Windows and Mac).
Responsible for the Onboarding and Offboarding processes in IL site (part of a team)
Support Microsoft AD and 3rd party applications and platforms (Google Workspace, Office 365, Intune, Zoom etc.)
Manage and support Windows and Mac endpoints using Microsoft Intune, including device enrollment, application deployment, configuration policies, and troubleshooting.
Support hardware problems (printers, projectors, peripherals, etc.).
Working with vendors (Orders, support, licensing)
Create and follow standard IT procedures.
Use AI tools to assist with troubleshooting, documentation, automation, and day-to-day IT tasks.
Manage and maintain the IT ticketing system and support its day-to-day operation.

Founded in Tel Aviv in 2016, UVeye is a computer vision and data company that creates automatic vehicle inspection systems to encourage road safety and increase transparency across the automotive industry. With key partnerships including General Motors, Volvo, and CarMax among others, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 250 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We are looking for an IT Support Specialist for our IT team in the Tel Aviv office.
A day in the life and how you’ll make an impact:
* Own day-to-day IT support - hardware, software, connectivity, and AV issues with a focus on fast, thorough resolution and clear communication with end users
* Manage device provisioning and onboarding: JumpCloud enrollment, Okta user setup, and laptop configuration across Mac, Windows, and Linux, ensuring every new hire is fully operational from day one
* Support and maintain conference room AV systems - PTZ cameras, mixers, microphones, displays, and speaker setups and create user guides so employees can run their own meetings confidently
* Maintain and document server room infrastructure: cable mapping, backup appliance inventory, DGX GPU server maintenance, and network hardware (access points, switches, firewalls)
* Coordinate and execute scheduled maintenance windows for critical infrastructure, including DGX server upgrades, network changes, and cabling projects — planning carefully to minimize business impact
* Take ownership of IT projects end-to-end, including Role-Based Access Control (RBAC) rollouts across departments, SaaS license tracking, and vendor onboarding
* Collaborate with Legal, Security, and HR on compliance requirements — including GDPR and Israeli Privacy Law — and contribute to internal security initiatives such as penetration testing and DLP
* Manage vendor relationships: sourcing and comparing quotes, opening purchase requests, tracking deliveries, and coordinating installation schedules
* Keep our Jira ticketing system clean and current — resolving tickets within SLA targets and maintaining accountability against KPI metrics the team tracks weekly
* Contribute to IT process improvement: writing runbooks, producing internal guides, and identifying opportunities to automate or streamline repetitive tasks

About us Founded in 2014, we are a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to todays fast-evolving hybrid work environment. we are considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, our company has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why youll love working at our company? we are a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. Youll work with some of the best people in the industry, who love what they do. Youll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a company employee, youll be presented with long term career opportunities, globally. Who is the ideal worker? Youre a team player. You take pride in what you do and have a mindset of Im all in when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to read the room and understand the professional environment youre in. About the position we are looking for a hands-on IT Specialist to join our global IT team. In this role you'll be the front line of IT support for our Tel Aviv HQ and local locations, while also supporting employees and infrastructure across our sites in Europe and the US. You'll own the day-to-day Employee Experience - from onboarding a new hire's first laptop to keeping our networks and meeting rooms running flawlessly, and working closely with the global team on infrastructure projects across multiple countries. This is a role for someone who enjoys both sides of IT: helping people directly, and getting hands-on with hardware, networks, and systems. The position is based in Tel Aviv. Support for our international locations is provided remotely. End-User Support & Service Desk
* Provide L1/L2 support for employees across macOS and Windows environments - hardware, software, connectivity, and access issues
* Own tickets end-to-end in Freshservice, meeting SLA targets and maintaining high response quality
* Support employees at global locations remotely, across time zones
* Build and maintain knowledge base articles, runbooks, and self-service documentation Employee Lifecycle (Onboarding & Offboarding)
* Execute onboarding and offboarding processes across HiBob, JumpCloud, Google Workspace, Slack, Freshservice, and Monday.com
* Provision, image, and enroll devices in MDM; manage accounts, groups, licenses, and permissions
* Ensure offboarding is complete, timely, and audit-ready - access revocation, device collection, data handover IT Infrastructure & Networking
* Install, configure, and maintain network infrastructure across sites using the Cisco Meraki platform - access points, switches, security appliances, VLANs, and structured cabling
* Monitor network health via the Meraki dashboard, troubleshoot connectivity issues, and coordinate with ISPs and vendors on installations and outages
* Participate in network upgrade projects across international locations (Wi-Fi refreshes, new site openings, hardware replacements)
* Manage IT asset inventory, procurement, and hardware lifecycle AV & Meeting Room Technology
* Install, configure, and support C

We're looking for an IT Engineer to join our growing IT team in Tel Aviv. You'll be responsible for the day-to-day systems, infrastructure, and support that keep us running - from employee laptops to network infrastructure to the tools our teams rely on every day. This is a hands-on role for someone who takes pride in getting the details right, enjoys solving problems for people, and wants to help build IT operations that scale with a fast-growing company.

Responsibilities
Provide expert-level IT support to employees, troubleshooting software, hardware, and network issues across the company.
Own the onboarding and offboarding process end-to-end - provisioning laptops, setting up accounts, and ensuring secure de-provisioning.
Maintain and support our IT infrastructure and physical systems, including the comms room, server racks, network devices, and meeting room technology.
Manage the lifecycle of IT assets - laptops, monitors, peripherals, and equipment - including procurement, inventory tracking, maintenance, and disposal.
Identify opportunities to automate repetitive work and build scripts or tools that improve IT operations.
Manage relationships with IT vendors and support procurement of equipment and software licenses.
Support the implementation of information security policies, manage user permissions, and help ensure IT operations meet compliance requirements, including HIPAA.
Create and maintain clear documentation for IT systems, processes, and procedures.

We are looking for an IT Specialist to own day-to-day IT operations, with a primary focus on managing and continuously improving our existing IT environment. You will also play a key role in evaluating, introducing, and implementing new technologies that support the company's growth.
In this role, you will manage our IT infrastructure, support employees, and implement automations that improve efficiency while ensuring a secure, reliable, and scalable IT environment.
What you'll do:
Own and continuously improve IT environment, ensuring it remains secure, reliable, and scalable.
Maintain endpoint security, patching, IT assets, and compliance with company security policies.
Evaluate, test, and implement new technologies to continuously enhance IT capabilities.
Build IT automations that streamline workflows and improve operational efficiency.
Manage office and remote infrastructure, including networking, VPN, Wi-Fi, and multimedia systems.
Own the IT employee lifecycle, including onboarding, offboarding, device provisioning, and access management.
Provide IT support across macOS, Windows, networking, and workplace technology.
Partner with Engineering, HR, and Operations to deliver a seamless and secure employee IT experience.

We are seeking a Senior IT Administrator to be responsible for managing the companys local and global IT infrastructure, ensuring system reliability, enforcing security controls, and supporting business continuity across offices. This role will play a key part in scaling IT operations, improving service delivery, and aligning infrastructure with security and business objectives.

What You'll Do
Own the end-to-end IT lifecycle, including onboarding, offboarding, user provisioning, and access management.
Manage day-to-day IT support, troubleshoot technical issues, and ensure timely resolution through the ticketing system.
Administer Google Workspace, JumpCloud, CrowdStrike EDR, and other SaaS platforms.
Manage company endpoints, hardware inventory, procurement, software licenses, and vendor relationships.
Partner with the CISO to implement security initiatives, enforce IT policies, and support system integrations.
Ensure endpoint security, backups, business continuity, and compliance with SOC 2 and ISO 27001.
Create and maintain IT documentation, knowledge base articles, and operational procedures.
Leverage AI and automation to improve IT operations, reduce manual work, and increase team efficiency.

The position involves joining the Infrastructure team as an IT Manager, in a full-time, onsite role based in Tel Aviv, responsible for the company's internal systems, employee devices, and office infrastructure. This is a highly independent, self-driven role that at times requires running things on your own, with strong ownership. The role is global in scope, working closely with our teams in the US.

Responsibilities include managing SaaS-based IT services and identity/access administration, provisioning and maintaining employee laptops, and overseeing the company's basic office infrastructure, while collaborating with Security, People, and Engineering to keep the organization's IT foundation reliable and secure.

As we continue to grow globally, we are looking for an experienced, hands-on IT Manager to own and scale our internal IT operations, infrastructure, and employee technology experience.
About the Role:
This is a highly impactful role responsible for the day-to-day operation, reliability, and scalability of our IT environment across offices and remote employees globally.
We are looking for someone who combines strong technical expertise with operational ownership and excellent service orientation. The ideal candidate has experience managing IT infrastructure, networking, endpoint management, SaaS administration, and vendor coordination in a fast-paced environment.
This role will serve as the primary owner of internal IT operations and partner closely with Security, HR, Facilities, external vendors, and our counterparts at Element, our parent company, to ensure alignment across shared systems, infrastructure, and IT initiatives.
Responsibilities:
IT Operations & Support
Own internal IT operations and employee technical support globally
Manage onboarding/offboarding processes, endpoint provisioning, and access management
Troubleshoot and resolve escalated hardware, software, connectivity, and infrastructure issues
Establish and improve IT processes, documentation, and support workflows
Network & Infrastructure Management
Manage office network infrastructure, wireless environments, VPN connectivity, and related vendors
Troubleshoot network performance, connectivity, and reliability issues across office and remote environments
Partner with external providers on network architecture, escalations, and ongoing optimization
Support SaaS platforms, identity/access systems, and cloud-managed infrastructure
Endpoint Management
Administer MDM and endpoint management platforms (e.g. Kandji)
Partner closely with Security team on endpoint compliance, VPN/SASE solutions, device security, and access controls
Help implement and maintain IT security best practices and operational policies
Cross-Functional & Vendor Collaboration
Manage relationships with external IT vendors and service providers
Work closely with IT and Security stakeholders at Element to coordinate shared infrastructure, policies, escalations, and support processes
Lead IT improvement initiatives and infrastructure projects
Drive operational maturity, scalability, and reliability across the IT environment.

Great IT and security work means nobody notices the bugs because you already squashed them. From cloud engineers to IT operations managers, our team combines technical expertise with a deep respect for what's at stake. So if you're proactive and precise under pressure, the company Cyber, IT and MIS team might be the right place for you.
We are looking for a IT Tech Lead Engineer to own and evolve our modern, cloud-first workplace infrastructure. This role is highly SaaS-active, focusing heavily on identity lifecycle automation and automated endpoint management. You pair deep infrastructure skills with an AI-forward mindset, actively leveraging AI tools to automate operations, optimize internal workflows, and secure our fully digital environment.
What am I going to do?
Identity & Access Management: Own Okta as our primary IdP. Architect and automate complex identity lifecycles, directory integrations, and context-aware adaptive MFA policies.
Endpoint Management (MDM): Design and manage our enterprise Apple ecosystem using Jamf Pro. Optimize zero-touch deployment (Apple Business Manager), patch management, and security configurations.
SaaS & Cloud Operations: Act as the primary administrator for our core SaaS stack. Integrate systems via APIs, webhooks, and automated workflows.
AI Integration & Automation: Implement AI-driven operations (AIOps) for smart monitoring, predictive analytics, and low-code/no-code automated IT support workflows.
Security & Compliance: Lead the technical execution of security roadmaps, actively driving initiatives to meet and exceed annual compliance targets. Partner with security to enforce zero-trust architecture, manage vulnerability patching, and pull automated evidence for compliance audits (SOC2/ISO 27001).

we are looking for a Head of DevOps & Cloud Infrastructure.
This is a director-level leadership role, not an IC stretch assignment. You will lead our DevOps organization - which already has a team leader running day-to-day delivery - and operate one level up: setting direction, owning the roadmap, making architecture and build-vs-buy calls with authority, and representing infrastructure at the leadership table. Close enough to the work to guide it in depth, senior enough to own it end to end.
What Youll be Doing:
Own cloud infrastructure and security as one strategy: architecture, scale, and the path to our next order of magnitude of growth, with our security and compliance posture (IAM, secrets, hardened baselines, SOC 2 / ISO 27001 audit readiness) built in from the start, not bolted on.
Own the SDLC end to end, and drive AI into every stage of it: measure delivery performance (lead time, deployment frequency, change failure rate) and use AI to improve each stage of the lifecycle - planning, code review, testing, release, and operations - alongside AIOps practices like automated/self-healing recovery and intelligent alerting.
Own FinOps as a strategic discipline: the cloud bill is a P&L line you're accountable for, with unit economics driven down every quarter.
Own vendor and contractual relationships across cloud, tooling, and infrastructure services - negotiating leverage, not just approving invoices.
Lead the DevOps organization through its team leader: set technical direction and standards, develop the team leader into a stronger manager, and grow the bench beneath them.
Partner as a peer with Backend, Infra, AI, Data, Product, Security and Finance leadership - infrastructure decisions get made with you in the room, not after.