דרושים » תוכנה » Presale Solution Architect - ת"א

we are a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
Solution Architects in our company are key in meeting our customers expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our architects are trusted advisors and consult our customers upon their monitoring, security & observability journey.
Solution Architect is a senior-level role expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite.
What youll do:
Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles.
Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide.
Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts.
⁠Develop custom solutions to bridge any gaps and enhance the core offerings of our product.
⁠Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs.

As a Pre-Sales Engineer for SOC Transformation you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform. You will play a key role in defining technical solutions that secure a customers key business imperatives.
You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, XSOAR, and Incident Response that establish Palo Alto Networks as a customers cybersecurity partner of choice. Additionally, lead CloudSec Transformation with expertise in Posture Management, Cloud Detection & Response, AppSec, and other key areas, ultimately establishing Palo Alto Networks as the cybersecurity partner of choice.
Your Impact
Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area
Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
Lead and support customer demonstrations that showcase our unique value proposition
Scope and Lead Proof of Value (PoV) projects for prospective customers based on best practices to ensure technical win in your assigned opportunities
Drive high technical validation and PoV win rates within your assigned specialization area
Architect solutions that will help our customers strengthen and simplify their security posture
Accelerate technical validation of proposed solutions within your specialization
Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions
Help our customers build and develop further their services around Cortex solutions
Lead conversations about industry trends and emerging changes to the security landscape
Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
Assist account solutions consultants to respond effectively to RFIs/RFPs while serving as the main technical point of contact for Cortex
Position Palo Alto Networks or Partner-delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions.

As a high performing Sales Engineer or Senior Sales Engineer, you will work with our prospects and clients to craft enterprise-wide cloud data security and data risk management solutions. This is a consultative role with deep analytical and business process skill sets and the ability to create insightful solutions using our technology.



RESPONSIBILITIES:

Drive incremental revenue through large, complex sales opportunities that maximize capabilities and integrated value proposition
Identify client business issues and desired outcomes and architect an information availability solution that utilizes all of products and services
Deliver, manage, and run proof of values (PoVs) and Use Case Demos (UCD) on customer sites, consult with key executive stakeholders, and drive sales via technical demonstrations
Manage internal resources via cross-functional communication and support sales drive to build a sustainable, repeatable business model
Act as the technical point of contact for the growing partner channel and represent at marketing events

As a Pre-Sales AI Consultant , you will work closely with Sales and Presales teams
across EMEA to support customers in evaluating, adopting, and scaling AI. You will
help align customer AI strategies, architectures, and business objectives with AI
capabilities, acting as a trusted technical advisor throughout the sales cycle.

This role is highly customer-facing and hands-on. You will guide technical discovery, lead
AI-focused demonstrations and proofs of concept, and support customers as they assess how
AI fits into their broader enterprise AI initiatives. You will also collaborate closely with
internal stakeholders across Sales, Product, Engineering, and Support to ensure customer
feedback and market insights are effectively shared and acted upon.

Were looking for a senior and strategic Solution Architect to join our Solution Architecture team. In this role, youll act as a technical leader and domain owner, bridging the gap between the field and R&D. Youll work hands-on with customers during pre-sale and post-sale engagements, designing and implementing solutions, resolving technical challenges, and influencing the roadmap based on real-world needs. Your expertise will help improve internal processes, shape product capabilities, and enable scalable success across the organization.



What Youll Do

Act as the senior technical point of contact for complex customer engagements across pre-sale and post-sale efforts.
Partner with customers to design and implement technical solutions that align with security, compliance, and operational requirements.
Lead Proof of Value and production rollout initiatives, ensuring smooth implementation and strong adoption.
Own a product domain, working closely with R&D to resolve friction, contribute to roadmap development, and drive ecosystem growth.
Build reusable solution assets including internal documentation, technical guides, automation scripts, and enablement content.
Collaborate cross-functionally with Product, Engineering, Sales Engineering, Customer Success, and Marketing to drive platform adoption and customer success.
Troubleshoot and resolve complex technical issues across data sources, cloud infrastructure, and enterprise systems.
Continuously improve internal workflows, tooling, and best practices to support a growing customer base and field team.

We are seeking a Technical Account Manager to join our Customer Success team . In this role, you will oversee the entire customer lifecycle - from handoff from sales through onboarding, implementation, operationalization, expansion, and retention.

As the primary technical contact for enterprise customers across Israel and Europe, you will help organizations maximize the value of platform by providing both technical and strategic guidance. You will work closely with security, cloud, and data teams, helping customers successfully deploy and operationalize Sentra across complex multi-cloud environments.

This is a highly customer-facing and hands-on role that combines technical expertise, relationship management, and problem-solving. We are looking for someone who is passionate about cloud technologies, cybersecurity, and delivering exceptional customer experiences.

Responsibilities
Serve as the primary technical point of contact for enterprise customers across Israel and Europe, building trusted long-term relationships.
Lead customers through onboarding, implementation, and ongoing adoption of Sentras platform.
Provide technical guidance and best practices for deploying Sentra across AWS, Azure, and GCP environments.
Conduct regular business and technical reviews, identifying opportunities for optimization and expansion.
Troubleshoot technical and operational challenges in collaboration with Support, Product, and Solutions Architecture teams.
Manage customer escalations and drive issues to resolution with strong ownership and communication.
Deliver training sessions and enablement workshops to help customers maximize the value of Sentras solutions.
Act as a customer advocate internally by sharing product feedback and customer insights.
Support customers across multiple time zones and travel occasionally for onsite meetings and strategic engagements.

We are looking for a Technical Presale Engineer with a strong technical orientation in cyber security and networking.
The ideal candidate has 2-4 years of customer-facing experience (e.g., presales, solutionarchitects, technical account managers, training, or consulting), and a willingness to travel.
The role is ideal for people who combine strong technical knowledge with an energetic attitude and the ability to build strong client relationships.

Required Account Development Representative, Hebrew Speaking
We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model.
The Opportunity:
Being an ADR is often a first step to jump-starting a career in sales.We have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here.
Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.
Day to Day:
Identify high-potential businesses that would be a good fit to work with us across your region
Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
Develop strong sales and product knowledge
Interact with IT and business decision makers via telephone and email
Update lead and prospect activity in Salesforce to ensure effective lead management
Set qualified introductory meetings for the Sales team
Nurture early phase opportunities for future pipeline potential
Exceed monthly and quarterly opportunity quota
Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success.