דרושים » שירות לקוחות » Account Manager French Desk

Requirements:
Native-level Dutch - Must
High level of English - Must
3+ years of experience in a client service role.
Highly motivated with a strong desire to succeed
Customer- and sales-oriented, with excellent relationship-building skills
Excellent communication skills across multiple channels, including phone, Microsoft Teams, email, and WhatsApp
Strong ability to adapt communication style to different client profiles and situations
Experience or knowledge of financial markets, investing, or cryptocurrencies - Advantage
AI proficiency - comfortable using AI tools to improve productivity, automate routine tasks, and enhance client communication
Well-organized, proactive, and able to prioritize in a fast-paced environment
Team player with a positive attitude and strong learning mindset
This position is a full-time position working Mon-Fri in Israel (Hybrid)

Requirements:
Native-level Dutch - Must
High level of English - Must
3+ years of experience in a client service role.
Highly motivated with a strong desire to succeed
Customer- and sales-oriented, with excellent relationship-building skills
Excellent communication skills across multiple channels, including phone, Microsoft Teams, email, and WhatsApp
Strong ability to adapt communication style to different client profiles and situations
Experience or knowledge of financial markets, investing, or cryptocurrencies - Advantage
AI proficiency - comfortable using AI tools to improve productivity, automate routine tasks, and enhance client communication
Well-organized, proactive, and able to prioritize in a fast-paced environment
Team player with a positive attitude and strong learning mindset
This position is a full-time position working Mon-Fri in Israel (Hybrid)

Requirements:
6+ years of account management or customer success experience in a B2B technology company, preferably a startup
Experience managing mid-market and enterprise customers in SaaS, AI, developer tools, ML, or related technology sectors
Proven track record of driving account growth, renewals, and customer satisfaction
Exceptional communication, presentation, and relationship-building skills
Strong problem-solving abilities and a passion for helping clients achieve their goals
Organized, proactive, and comfortable operating in a high-growth, fast-changing environment
A builder's mindset: you're comfortable experimenting with AI tools, automating repetitive tasks, and figuring things out - you don't wait for a system to exist before creating one
Bonus: Experience with AI platforms, developer-focused solutions, or technical customer onboarding.

Requirements:
1-2 years of experience in Sales or other client-facing roles (SDR, Support, etc.) - Must
Tech-savvy and comfortable with digital tools (CRM, task/project management systems) - Must
Experience in B2B SaaS - Advantage
Strong communication skills in English (spoken and written)
Positive attitude, high energy, and a team-player mindset
Self-driven, independent, and eager to learn
Thrives in a fast-paced, dynamic environment
Motivated, ambitious, and ready to take on challenges and drive results
Fluent in Hebrew (spoken and written)

Requirements:
What you need to succeed in this role:

5+ years of experience in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles.
Deep knowledge of IT networking; prior experience as a Network Architect is highly beneficial.
Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles.
Experience with Operational Technology (OT) environments and industrial networks - a strong advantage.
Solid understanding of cybersecurity principles and secure network architecture.
CCNA certification - required.
CCNP certification - a strong plus.
Full professional proficiency in English (written and spoken) - required.
Additional languages such as Spanish, French, or Italian - a plus.
Strong communication and presentation skills with the ability to engage both technical and executive stakeholders.
Customer-centric mindset with the ability to build trusted, long-term partnerships.
Willingness to travel up to 30%.

Requirements:
To thrive in this role, youll need:
B.A / BSc degree
3+ years of professional client facing experience in the Programmatic / Performance Marketing space - a must
Ability to provide world-class client service while keeping a focus on growing revenues
Strong analytical skills - proficient in working with Excel advanced functions. Familiarity with BI platforms such as Tableau / QlikSense / Looker - an advantage
Love for data-driven decision making - ability to monitor, identify trends in data to generate action items and insights
Excited about complex analytical challenges and enjoy solving them
Fluency in English is required to succeed in this role
You are highly motivated, super proactive and dedicated person
You are a natural collaborator, able to work with multiple teams to reach a common goal
You are a quick learner with great attention to details and multi-tasking capabilities
Bonus points if you have:
Experience working with programmatic platforms (SSPs & DSPs) on different types of integrations, preferably OpenRTB
A love for the challenge of upselling and relationship building with large, international B2B organizations
Familiarity with different AI tools and the ambition to adopt LLM based functions to improve productivity
How youll make an impact:
Manage a book of business of programmatic partners - understand client strategic objectives & KPIs in order to be able to intelligently identify and execute opportunities, upsell effectively and grow the overall partnership
Monitor, troubleshoot and optimize performance for different types of client integrations and activities
Use data analytics tools (Tableau, QlikSense, Excel, etc.) on a daily basis to draw business conclusions and identify opportunities for growth
Routinely meet & have weekly calls with your clients to share insights & potential initiatives, and review overall performance - backed by data
Successfully build and maintain close relationships with key people in your book-of-business. Strengthen partnerships with clients and influence their business strategy & decision making
Develop and execute long-term account plans and conduct QBR (quarterly business review) meetings with strategic clients
Work very closely with Product Management- as well as other internal teams - to increase client engagement by building new features / improving products based on clients feedback, as well as troubling technical issues.

Requirements:
Fluent English (spoken and written) - MUST
Fluent Hebrew (spoken and written) - MUST, due to working with a portion of our Israeli customers
2+ years of experience in SaaS onboarding, implementation, or project management roles - MUST
Experience working with mid-market or enterprise clients - strong advantag
Strong project management skills, with the ability to manage complex timelines and multiple stakeholders
Experience with integrations and technical product setup - advantage
Exceptional communication, training, and presentation skills
Highly organized, detail-oriented, and proactive in managing onboarding projects
A team player who thrives in a fast-paced and dynamic environment
Growth mindset, resilience, and high motivation to help customers succeed

Requirements:
Native-level English (written and spoken) - must.
6+ years of B2B SaaS sales experience, selling technical products - must.
Proven success in outbound sales/hunting roles - must.
Experience working toward and exceeding sales quotas - must.
Experience selling AI Native products or AI tools - advantage.
Ability to operate in a fast-paced, build-from-scratch environment.
Experience with sales tools such as Salesforce, Gong, etc.
Strong communication, discovery, and closing skills.
Technical understanding of IT environments - advantage.
Team player with a proactive, ownership-driven mindset.
Willingness to travel for events and customer meetings.
Ability to work US hours (Monday-Friday).
Ability to work from our Tel Aviv office (hybrid, 3 days per week).

Requirements:
A true peoples person. Building relationships comes naturally to you, and you communicate clearly and thoughtfully.
Strategic but not theoretical. You see the big picture and arent afraid to roll up your sleeves and execute.
Data-driven with a creative edge, comfortable moving fast in a global startup environment.
Curious, adaptable, and entrepreneurial by nature. Youre always spotting new ways to grow and improve.
A self-starter who doesnt wait for instructions. You take ownership and make things happen.

Requirements:
7+ years of B2B sales experience
Experience managing or mentoring Account Executives in a player-coach or informal leadership capacity
Proven ability to build, own, and scale a territory as both a top-performing seller and team anchor
Strong leadership presence with a track record of coaching and elevating team performance
Consistent history of exceeding individual quotas while contributing to broader team success
Experience selling IT professional services or SaaS solutions to technical audiences (R&D/DevOps)
Experience selling AWS-based solutions
Strong network within the Israeli startup, digital-native, and ISV ecosystem
Ability to engage and influence C-level executives
Excellent communication skills in English and Hebrew
Proficiency with AI-powered sales tools (e.g., Gong, Salesforce Einstein, ChatGPT)
Strong presentation and organizational skills; ability to thrive in a fast-paced environment
AWS certification and experience with Salesforce or HubSpot - a plus