דרושים » שירות לקוחות » A Leading High-Tech Company is Seeking a Junior Customer Success Manager

we are seeking a knowledgeable and motivated Privacy Legal Counsel with experience in data protection, technology, and cybersecurity to join our legal team. Reporting to the DPO (who is part of the legal team), you will play a central role in shaping, maintaining, and advancing our companys global privacy program, both corporate and client facing.
In this role, you will support customer engagements, drive internal privacy processes, collaborate with cross‑functional stakeholders, and ensure our practices reflect the highest standards of global compliance across privacy and other relevant regulatory and corporate compliance areas. You will be working in an international, fast‑paced, and high‑demand environment, where initiative, ownership, and practical problem‑solving are highly valued.
Responsibilities
Draft, negotiate, review, and execute Data Processing Agreements and privacy-related contractual terms.
Support customers and prospects in completing privacy risk assessments, questionnaires, and due‑diligence processes.
Provide ongoing guidance on global data protection laws and compliance requirements.
Review technical, product, and commercial materials to ensure compliance with applicable privacy regulations.
Develop, refine, and maintain internal privacy and data protection policies, guidelines, and procedures.
Conduct proactive internal audits to identify compliance gaps and coordinate remedial actions.
Build and deliver privacy training and awareness initiatives for teams across the company.
Partner with multiple stakeholders in the organization to embed privacy considerations in decision‑making.
Monitor emerging privacy developments and assist in adapting company practices accordingly.
Support and help manage broader compliance projects, policies, and internal processes beyond privacy, in coordination with relevant stakeholders.

we are seeking its Head of Customer Success to establish, lead, and scale the Customer Success function.This is a unique opportunity to build the Customer Success discipline from the ground up - defining processes, methodologies, and customer engagement models - while working directly with strategic customers.You will initially operate as an individual contributor, owning key customer relationships end-to-end, while laying the foundation for a global Customer Success organization. Over time, you will play a central role in hiring, structuring, and leading the Customer Success team as it grows.
This role requires a combination of strategic thinking, operational execution, and strong customer-facing capabilities in a fast-paced cybersecurity environment. You will serve as a strategic advisor and primary point of contact for customers, driving adoption, ensuring satisfaction, and helping customers achieve their business and security objectives. You will work cross-functionally with Sales, Product, Support, and MDR teams to advocate for customers and continuously improve their experience.

We are looking for a highly motivated, talented, resourceful and energetic individual to join our company for the next phase of our fast moving story as Customer Success Manager.

This Customer Success Manager role is an opportunity to join our team, help build a strong customer success department and make a significant impact. Through an impeccable support experience, you will help our customers solve their aching conflicts, while drawing new insights and working closely with other team members in order to build and improve our product.

Responsibilities:

- Represent the voice of the customers and be part of the product development roadmap.

- Build CS working processes, suggest innovative solutions and look for service improvement opportunities.

- Be the point of contact for our customers on all media channels.

- Prioritize open issues, and ensure technical and service-related issues are handled quickly and appropriately.

- Build onboarding and training processes, and data knowledge centers.

- Support a team of CS representatives (Students).

- Study & implement new tools.

As Global Privacy & Compliance Counsel, you will serve as the in-house owner and go-to expert for all privacy and compliance matters.

This is a highly cross-functional role, working as part of the Legal & Compliance team, closely with Sales, Product, R&D, CS & Security teams.

The role is designed for someone who can operate independently, proactively identify gaps, extract and organize knowledge across teams, and translate complex privacy/data, compliance and regulatory requirements into practical solutions that support business execution and accelerate deals.

The position requires an in-house and business-oriented mindset, strong ownership, and the ability to lead initiatives end to end.

This role offers a unique opportunity to shape and lead privacy and compliance frameworks in a fast-growing global organization, with real impact on business outcomes, customer trust, and long-term scalability.

Key Responsibilities:
Own and manage the companys global privacy and compliance framework, including policies, templates, processes, and ongoing updates
Serve as an expert on all privacy/date compliance requirements, and regulatory framework
Review, draft, and negotiate privacy-related agreements with customers and vendors
Work closely with Product, R&D, Data, R&D, CS & Security teams to understand data flows and systems
Provide day-to-day privacy and regulatory compliance support to Sales and customer-facing teams
Enable faster deal execution by offering pragmatic, risk-aware solutions
Support negotiations with customers and partners on privacy and data protection topics
Drive the organization toward increased compliance maturity and long-term readiness
Build scalable processes that support growth while maintaining strong compliance standards

we are looking for a Customer Experience Specialist to join our fast-growing team as we take over the travel industry. This key role will ensure we are delivering a customer-first, best-in-class service to our valued users and will be pivotal in setting the bar for standard and excellence in the travel space.

We work in a fun, collaborative and entrepreneurial environment and are looking for a proactive, accountable person focused on continuous learning and growth to push themselves and our team forward. If youre process-driven, passionate about the travel space and keen to make an impact, then this is the role for you.

Responsibilities
Assist customers via phone, chat, and email, delivering fast, friendly, and effective support.
Handle travel-related inquiries, from policy questions to real-time trip assistance and claims guidance.
Resolve issues efficiently, ensuring a seamless and positive customer experience.
Maintain high performance metrics, including response time, resolution speed, and customer satisfaction.
Work collaboratively across teams and departments to help solve any matter at hand.

We are looking for a talented, highly motivated team player to join our Legal team and serve as a Commercial Legal Counsel. This is a great opportunity to work on cutting-edge issues in an exciting, fast-paced environment. The Legal Counsel will be reporting to the VP Legal.
What will your job look like:
Draft, negotiate, and approve commercial agreements with global customers.
Lead and manage negotiations with external vendors and international service providers.
Handle a variety of legal issues pertaining to the business.
Examine international and local laws.
Create and manage compliance procedures.
Lead in-house legal projects.

we are looking to add a new team member to it`s fast-growing legal department!
We are seeking for an experienced corporate & compliance counsel to work as part of our global team - negotiate and execute various corporate documents, including Board and Shareholders, M&A`s, banking, finance and various required filings .
If you are a highly motivated, organized, proactive, independent, self-starter who enjoys working in a dynamic, fast-paced and collaborative environment,!
We view the ideal candidate as one who is passionate to learn what it takes to run corporate from start to finish. In this challenging position, you will partner with various stakeholders internal and external providing guidance, support and leadership to cross-functional teams worldwide about various legal matters.

We are seeking a proactive and detail-oriented Customer Success Automation Engineer to join our growing team. The ideal candidate will have a strong technical background combined with a passion for enhancing customer experience through automation. This role will focus on developing and implementing automated solutions to streamline customer success processes, improve efficiency, and drive customer satisfaction.
Key Responsibilities
Develop and Implement Automation Solutions: Design, develop, and deploy automated workflows to optimize customer success operations.
Process Improvement: Identify opportunities for automation within customer success processes and implement solutions to improve efficiency and customer satisfaction.
Technical Support: Provide technical expertise and support to the customer success team in utilizing automation tools and systems.
Data Analysis: Analyze customer data to identify trends, patterns, and areas for improvement. Use data insights to drive automation strategies.
Collaboration: Work closely with cross-functional teams, including Customer Success, Product, and Engineering, to understand customer needs and develop appropriate automated solutions.
Documentation: Create and maintain documentation for all automation processes and workflows.
Training and Support: Train and support customer success team members on new automation tools and processes.

Were looking for a customer-focused and technically skilled Technical Account Manager (TAM) to join our Global Support team. In this highly visible role, youll serve as the trusted technical advisor and primary support contact for some of most strategic customers, helping drive customer satisfaction, retention, and long-term success.

As a Technical Account Manager, you will own the technical relationship with a portfolio of key enterprise accounts, providing proactive support, strategic guidance, and escalation management.

*The role may require occasional Friday and Saturday shifts, based on business needs.

Your key responsibilities will include:

Serve as the primary technical contact for strategic customers, building strong relationships and deep knowledge of their business, deployments, and integrations.
Conduct regular account reviews, maintain accurate documentation, and ensure alignment with customer SLAs and operational requirements.
Proactively monitor support trends, identify recurring issues, communicate product updates and risks, and lead Root Cause Analysis (RCA) activities following major incidents.
Own and drive the resolution of escalated and high-priority issues, coordinating across Support, R&D, Product, and other internal teams to ensure timely outcomes and clear customer communication.
Partner closely with Customer Success, Product Management, R&D, and Account Management teams to advocate for customer needs and support strategic initiatives.
Prepare and deliver Quarterly Business Reviews (QBRs), provide performance reporting against KPIs and SLAs, and identify customer risks and growth opportunities.