דרושים » תוכנה » Information System Analyst

Were looking for an experienced Salesforce Business Analyst with strong technical expertise to join our team. As a Salesforce subject matter expert, youll be responsible for delivering scalable, high-quality Salesforce solutions, optimizing workflows, and enabling business teams through reliable system execution.
Working closely with Product Managers, business stakeholders, and other technology teams, youll focus on translating business requirements into robust Salesforce implementations and own E2E solution delivery.
If you thrive in a fast-paced environment and enjoy solving business challenges through technology, this role is for you.
Job responsibilities
Design and build scalable Salesforce solutions in collaboration with Product Managers, Business Operations, and global stakeholders.
Own end-to-end functional delivery, including technical solution design, configuration, implementation, testing, training, and ongoing optimization.
Provide global application support for business stakeholders and end users, ensuring stability, usability, and timely issue resolution.
Identify and implement system enhancements based on defined business needs and Salesforce technical capabilities.
Lead the delivery and maintenance of integrations between Salesforce and third-party tools, working with external vendors to ensure reliable and scalable functionality.

we are looking for a Salesforce Business Analyst to join our growing Information Systems team to help develop and maintain our Salesforce application.

The ideal candidate will be as passionate about business processes as they are about building them. As a Business Analyst, you will interface with businesses to ensure timely and effective delivery of Salesforce solutions for the business requirements.

This is a temporary role for at least 6 months (maternity leave replacement) and entails collaboration with executive leaders to identify, define, and implement changes and enhancements to meet business requirements in a dynamic, high-growth environment.

If you're keen on improving the lives of your co-workers, constantly learning new processes and building tools for them - this is the job for you!

What will you actually be doing?
Lead projects end-to-end: full definition and design, development, training & communicating to stakeholders.

Document, design and test system implementations and launch support of solutions using Salesforce best practices.

Provide tactical support for any issues and bugs that are reported on the Salesforce platform.

Build systems, integrate third-party tools, migrate data, train employees, and provide ongoing support to our internal Sales, Marketing and Services organization users.

Manage change communication and coordinate end-user training for system implementations.

Build and deliver solutions using point and click, code, 3rd party tools and APIs.

Create clear, concise and complete functional specifications & think through problems to make actionable recommendations.

we are looking for a Business Data Analyst.
Responsibilities:
Plan, organize, facilitate, and lead reviews of business requirements with users and developers to ensure accuracy, completeness, and mutual understanding.
Collaborate with vendors to design, develop, and implement Automation solutions using RPA tools such as Automation Anywhere, SQLs, Python and VBA.
Utilize expertise in programming languages such as SQL and Python to perform data analysis and recommend various solutions to improve data accuracy, timeliness, and completeness.
Create data visualizations utilizing tools such as Tableau\Power BI to present and recommend alternative solutions as well as drive data-driven decision-making.
Conduct feasibility studies to determine the technical and economic feasibility of the proposed solution.
Understand and document well-organized, detailed, and concise business requirements by converting the results of data from interviews and conducting own analysis.
Identify opportunities in current processes, conduct GAP analysis to quantify issues, and recommend alternative solutions that will optimize process and/or improve the completeness, timeliness, and quality of the data set.
Coordinate and collaborate effectively with the project team, including but not limited to end-users, product management, evaluations, index, portfolio analytics, quality assurance, project management, and development teams to mitigate and assess project risks, eliminate ambiguities, and meet project deadlines.
Examine current business functions and system capabilities. Identify trends and causations of inaccurate and/or incomplete data sets by conducting in-depth root cause analysis.
Determine efficiencies, accuracy, timeliness, completeness gained from recommended solutions.
Monitor project progress by tracking activity, resolving problems, and publishing progress reports. Prepare production release notes and organize review sessions with RDO and DSG groups to ensure a full understanding of release scope.
Apply problem-solving skills to create innovative workflow resulting in increased productivity.
Write complete and concise test scripts for user acceptance testing. Plan, coordinate, and execute created test cases.
Identify any potential data gaps resulting from the creation of new fields and/or rules. Work with related groups to confirm completion of data backfills required after a production release.
Coordinate closely with the RDO training team to ensure all training documentation is adjusted, and all training sessions are completed before the release rollout.
Mentor junior team members on Automation tools and best practices.
Create working relationships with Data Vendors to understand content and escalate issues.

we are looking for a Reference Data Analyst (Spanish speaking).
The primary purpose of this position is to research, analyze and interpret, client queries within the Reference Data Challenge Resolutions team. The Challenge Resolution team is responsible for handling external client queries, internal stakeholder (account management, sales, product, pricing and production teams) queries and reporting and analyzing trends based off the results of these queries. The focus will be to deal with more complex queries from various external and internal sources; to update and maintain that data in various internal database and to add value through increased analysis of the queries.
Responsibilities:
Provide customer support for users of ICE products by resolving inquiries in a timely manner
Craft external facing responses for those clients that submitted customer inquiries containing a meaningful, well-thought out, well-constructed answer that includes a restatement of the challenge or question, the analysis completed to satisfy the request and where appropriate, the methodology used to determine the solution
Support our customers by resolving problems by understanding their cause, gathering the relevant information and formulating and implementing a solution with the guidance of the Manager.
Confidently participate in client calls and meetings.
Contribute to the implementation of change in services and systems, and suggest and implement improvements with the guidance of the Manager
To provide support and become an escalation point for queries in the absence of the manager.
Become a subject matter expert on more than one of our internal database/applications.
Compile team statistics and evaluate results
Liaise with other departments such as pricing, product, data collection and account management.
Identify potential new and enhanced reliable sources that can be used to gather data (i.e. a new data vendor provider)
Identify different/more effective/productive ways to use the existing sources with a view to decrease idle time/ increase speed
Provide support on continued development of the SPER query system, including suggesting enhancements and participating in testing.

Required Senior Salesforce Systems Analyst
As a Senior Salesforce Systems Analyst, you will have the outstanding opportunity to be at the forefront of innovation, driving the next era of computing! Your role will be pivotal in implementing brand-new solutions that improve our sales operations and service management processes. Join us and be part of a team thats not just leading the industry but defining it. Your innovative solutions and strategic insights will help us continue to set the standard for excellence. Let's transform the future together!
What youll be doing:
You will play a crucial role in crafting and implementing Salesforce Service Cloud processes to elevate our service management and optimize sales operations. Your responsibilities will include:
Crafting and implementing Salesforce Service Cloud processes to improve our service management and sales operations.
Configuring and customizing Salesforce interfaces and Customer Communities based on business requirements.
Crafting integrations between Salesforce and other business systems to ensure seamless data flow.
Redesigning and improving existing operational processes as the organization evolves, bringing to bear AI-powered solutions to drive efficiency and scalability.
Leading the implementation of technology-based capabilities, including customer-facing and internal agents, to enhance user experience, automate workflows, and improve decision-making.
Finding opportunities to incorporate AI automations into service and RMA processes, improving response times, accuracy, and overall operational performance.
Owning systems roll-out and organizational change, including new process definition, training, launch, and adoption.
Understanding and translating business needs into requirements for solution development.
Crafting and maintaining detailed documentation, including process workflows and system diagrams.
Collaborating with business teams and development to deliver innovative solutions.

Were Hiring BI & Product Analyst
About The Position
Join Our Mission
We are dedicated to creating a world where every older adult receives the care they truly deserve. Guided by compassion and driven by innovation, we aim to redefine the future of caregiving. If youre passionate about making a meaningful impact, join us in advancing our virtual assessment tool. This cutting-edge technology monitors seniors' health in their homes 24/7, delivering emergency alerts, actionable insights, and predictive analysis to enable proactive and effective care.
Here, youll discover exciting opportunities for professional growth, make a direct and meaningful impact on our products and company, and contribute to a mission that truly matters.
Position Overview:
Are you passionate about turning data into real-world impact? were looking for a sharp, data-driven thinker and doer to join our product team. As our Product & BI Analyst, you wont just crunch numbers-youll unlock insights that shape how we build, deliver, and scale products that make a difference in peoples lives. Youll be at the intersection of product, operations, and strategy-empowering teams across the company to make smarter, faster, and more impactful decisions.
Key responsibilities:
Own the BI domain: Lead company-wide analytics, define processes, and champion a data-driven culture.
Enable data-driven teams: Partner with Product, Operations, Customer Success, Marketing, and Sales to track KPIs, analyze performance, and uncover improvement opportunities.
Turn data into impact: Identify trends, anomalies, and opportunities that shape product and business decisions.
Define KPIs and data needs: Collaborate with Product and R&D to define success metrics, guide event implementation, and ensure relevant data sources and flows are in place.
Design accessible reporting interfaces: Build intuitive dashboards and reports that provide easy access to key metrics and clearly surface insights for each stakeholder.
Recommend the right tools: Evaluate and guide the selection of data tools that support evolving business needs.

We are looking for a hands-on, strategic Business Application Manager with a proactive, ownership-driven mindset. Someone who takes initiative, thinks beyond the immediate task, and translates data into real business impact. This role requires a unique mix of systems expertise, project management, and analytical skills. Youll not only implement and optimize our platforms but also analyze ROI, create data-driven case studies, and help leadership make informed decisions.
Reporting to the VP of Customer Success, youll work cross-functionally with Sales, Marketing, Finance, Procurement, and Operations to ensure the company has the right tools, workflows, and insights to scale effectively.
This is part project manager, part systems owner, and part business analyst. Youll lead end-to-end implementations, integrate platforms like Salesforce, Intercom, Quicksight, create dashboards and reports, and drive process optimization across the business.

We are looking for experienced, creative, and independent Data Analyst to join our growing and unique data team. You will be working with colleagues from various departments such as Product, Technical Product, Operations, R&D, Research and Customer Success. Besides KPIs measurements and internal data processing, you will take a main part in the data product development, creating insights and defining measures and visualizations which are being consumed by our customers on a daily basis.
You will be part of a team which makes an impact across the whole company.
What you'll do:
Analyze large and complex datasets, in the fascinating domain of construction AI, and have a central impact on our business decisions.
Work closely with stakeholders across the company, be proactive and provide relevant and actionable recommendations.
Use your deep understanding of the domain and customers' needs to create and maintain data visualizations and analysis for our clients to maximize our product impact on their business goals.
Collaborate with product and operational teams to develop and test new features and logical heuristics to enhance internal processes.
Work in cooperation with R&D, define data structures and ETLs to maximize the impact on our company's KPIs.

Realize your potential by joining the leading performance-driven advertising company!
our companys Strategy and Intelligence team is building an execution-first, impact-driven capability to turn data and generative AI into a core advantage for our marketing organization and beyond. We operate with startup intensity, enterprise reach, and a relentless drive for actionable insights.
As an AI Insights and Research Specialist on the Strategy and Intelligence team in our Tel Aviv Office, youll play a vital role in owning the in-depth understanding of our customer portfolio and market landscape. This role is perfect for a data-savvy analyst who thrives on uncovering best practices and is eager to build and leverage AI tools and agents to scale their impact.
Youll be a key player in a high-impact Strategy and Intelligence team with direct visibility and ownership. Were not just analyzing data the traditional way; were operationalizing AI to revolutionize how we understand our customers and market. If you like lean teams, cross-functional execution, and using cutting-edge tech to solve real business problems, this is your home.
How youll make an impact:
Lead in-depth analysis of customer activity data to uncover trends, best practices, and actionable insights for the marketing organization and broader company.
Monitor and report on key performance indicators (KPIs) regarding our customer portfolio, providing data-driven recommendations to strategy leadership.
Conduct external industry research to benchmark our company against market standards and identify emerging opportunities, including leveraging industry databases.
Own end-to-end implementation of GenAI and automation projects in order to fulfill the above tasks and more - from scoping and prompt design to testing, documentation, and rollout.
Translate business needs into structured workflows, coordinating between non-technical and technical teams.
Translate complex data into clear, strategic narratives that drive decision-making across marketing and business teams.
Execute all of the above using AI tools extensively (AI first) to increase pace and quality of outputs.

As part of the team, you will be responsible for developing, testing, improving, and maintaining new and existing solutions to help users retrieve data effectively.
What am I going to do?:

* Build and maintain ETL processes to integrate data from various sources.
* Transform and model data models, design the schemas, and maintain the data layers within the data warehouse using dbt
* Manage the data warehouses to support analytical reporting and Real-Time needs.
* Develop, optimize, and manage database entities.
* Translate business requirements into data model implementations.
* Ensure data accuracy and enforce governance policies through data quality checks and validations.
* Work closely with cross-functional teams, including data Engineers, Business Analysts, Products, and RND, to gather and understand data requirements and implement development in order to support their data needs
* Evaluate and implement new tools and technologies to enhance data processes and capabilities.
* Coordinate and deliver data development projects, ensuring they are completed on time and meeting quality standards.
* Identify and resolve data -related issues and discrepancies. Provide support for data incidents and troubleshoot problems as they arise.
* Stay updated with the latest trends and technologies in the data filed
* Suggest design, product, and process changes for better efficiency and effectiveness.
Equal opportunities:
At our company, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. we are proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, our company will provide accommodation to individuals with disabilities or a special need.