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6 ימים
חברה חסויה
Location: Merkaz
Job Type: Full Time
We are looking for a skilled and motivated Tier 2 IT Support Specialist to join our growing cloud operations team. This is not your typical end-user helpdesk role - you will be working directly with IT professionals and administrators, handling escalated technical cases, and supporting complex Microsoft 365 and cloud infrastructure environments. Key Responsibilities
* Provide Tier 2 Technical Support for Microsoft 365 environments, including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune
* Troubleshoot and resolve escalated issues from Tier 1 and internal IT teams.
* Assist with configuration, monitoring, and administration of 365 services.
* Support user identity and access management (Azure AD, permissions, and security policies).
* Document technical procedures, incidents, and known issues for knowledge sharing.
* Collaborate with the infrastructure and migration teams on ongoing projects.
* Maintain strong adherence to SLAs and ensure minimal downtime for business-critical systems.
Requirements:
Requirements 2+ years of experience in IT support or helpdesk roles (Tier 2 or higher).
* Solid knowledge of Microsoft 365 services (Exchange, Teams, SharePoint, Intune).
* Familiarity with Azure AD, user management, and security configurations
* Strong troubleshooting and analytical skills.
* Experience with Windows Server, Active Directory, and Group Policy
* Excellent communication and documentation skills (English - professional level).
This position is open to all candidates.
 
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דרושים בגב מערכות
Job Type: Full Time and Jobs without resume
The GSD Team Member will be part of the Global Service Desk, handling and resolving support tickets and other IT-related issues and requests raised by employees and outsourced personnel. The member will also perform ongoing IT support tasks and preserve a strong commitment to high-quality customer service and a solid work ethic.

The candidate will have sufficient knowledge to act as both a Tier 1 and Tier 2 support agent, a role that requires an experienced technologist with a proven track record of hands-on experience in Networking, Systems, and Security. A high level of technical orientation is a must.
Provide Technical Support via email, phone, and in person (hands-on), while adhering to and maintaining SLAs set by IT Management.
Perform onboarding of new employees, as well as off-boarding of exiting employees.
Maintain and manage all IT assets in IL.
Work with
Requirements:
Minimum of 3 years of hands-on experience supporting internal users in a large organization.
Strong communication skills and ability to communicate information about technology and IT services to employees.
Advanced troubleshooting skills of familiar and unfamiliar technologies alike.
Exceptionally self-motivated and ability to set and manage priorities properly.
Experience working in a team environment.
Ability to support the following:
Hardware (PC/ LT installation and internal troubleshooting)
Microsoft Products (SCCM, Office 365, Office 2016, Office 2010, Outlook, Excel Word, SharePoint, One Drive, etc.).
User Identity management (Azure, Active Directory, MS Exchange, Exchange online).
NOC (Network Operation Center) monitoring servers, network traffic and services.
Networking (Cisco, TCP/IP, DNS, FTP, DHCP).
Operation Systems (Win7-11, MAC OS, Linux ).
This position is open to all candidates.
 
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8589126
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Location: Tel Aviv-Yafo
Job Type: Full Time and Temporary
We are seeking an experienced IT Support Specialist to join our IT support team. In this role, you will be responsible for providing first-line support to our employees by managing user accounts and access, troubleshooting hardware and software issues, and handling our employees' onboarding and offboarding.
Responsibilities:
Provide first-line technical support to our employees across all global offices, ensuring fast, professional, and customer-oriented service.
Lead and execute IT processes for employee onboarding and offboarding, including systems provisioning, access governance, device setup, and security compliance.
Provide AV support for the company auditorium and conference rooms, including management and troubleshooting of Zoom Rooms, Polycom systems, and other video-conferencing technologies
Troubleshoot and resolve hardware, software, and network-related issues on both Windows and (mostly) macOS environments.
Manage IT requests and incidents related to cloud services and enterprise applications, including Microsoft 365, Slack, Zoom, and additional SaaS platforms used internally.
Administer and monitor cloud-based infrastructure components, including Azure AD, Intune, Kandji, as part of the companys internal IT ecosystem.
Collaborate closely with the Systems and Security teams to identify, escalate, and resolve complex technical issues, as well as improve IT workflows and automation.
Requirements:
Minimum of 1 years of experience in IT support or a related technical role (experience in high-tech or startup companies - advantage).
Hands-on experience with Azure, Entra ID, and Microsoft 365 cloud environments - advantage.
Strong troubleshooting skills for Windows and macOS laptops, as well as mobile devices.
Solid understanding of network infrastructure concepts, including firewalls, Wi-Fi, and VPN technologies.
Working knowledge of AV conferencing systems (Zoom, Polycom)
Background in the system administration field - advantage
Experience with endpoint management tools such as Intune or Kandji - advantage
Knowledge of IT automation or scripting (PowerShell/Python) - advantage
Knowledge of IT knowledge base and documentation processes - advantage
Personal Skills:
Strong service-oriented mindset with a high level of professionalism.
Excellent problem-solving abilities and strong analytical thinking.
Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.
Strong communication and interpersonal skills, with the ability to support employees at all levels.
Ability to work both independently and collaboratively within a fast-paced team environment.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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09/04/2026
חברה חסויה
Location: Or Yehuda
Job Type: Full Time and English Speakers
We are looking for a hands-on System Administrator to join our IT team and take ownership of our day-to-day systems operations. This role is ideal for someone who enjoys working across Microsoft 365 and Azure environments, thrives in hybrid infrastructures, and wants to grow deeper into cloud and automation technologies.
You will be responsible for maintaining reliable, secure, and scalable systems while supporting users in a global environment.
Your mission:
Administer and maintain Microsoft 365 and Entra ID (Azure AD) environments
Manage identity, access, and security configurations across cloud and hybrid systems
Support and maintain Azure environments, including virtual machines and networking
Troubleshoot and resolve complex system, identity, and access-related issues
Automate repetitive administrative tasks using PowerShell where applicable
Collaborate with IT, Security, and other teams to ensure system stability and compliance
Take ownership of daily IT operations and continuously improve reliability and efficiency
Requirements:
3+ years of experience as a System Administrator in a mid-size or global environment
Hands-on experience with Microsoft 365 & Entra ID (Azure AD)
Exchange Online, user & access management, Conditional Access, SSO (SAML)
Experience working with Azure environments
Virtual machines, basic networking, subscriptions & RBAC
Strong troubleshooting skills and ability to resolve complex system issues
High level of English, written and spoken
Advantage:
PowerShell scripting and basic automation
Experience with Intune and/or SCCM
Hybrid environments (on-prem + Azure / Entra ID)
VMware / ESXi and on-prem Active Directory (GPO, DNS, DHCP)
Relevant Microsoft / Azure certifications
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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8604147
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09/04/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a hands-on IT System Administrator to join our IT team and take ownership of our internal IT environment. You will manage and support our Microsoft 365 ecosystem, endpoint devices (Windows & macOS), security and compliance, networking, and core SaaS applications.
The Dream-Maker Responsibilities
Manage day-to-day IT operations and act as a technical escalation point for complex end-user and system issues.
Administer and maintain Microsoft 365, Entra ID (Azure AD), Exchange Online, Intune, and SharePoint.
Configure, support, and troubleshoot endpoint devices across Windows and macOS environments (Linux - advantage).
Manage device security and compliance using MDM solutions across platforms (Windows and macOS).
Support and maintain SaaS applications, including Jira, Zoom, Slack, and other business tools.
Manage, operate, and troubleshoot firewall and VPN environments, including FW (FortiGate / FortiClient).
Maintain clear and up-to-date technical documentation.
Participate in IT projects, system improvements, and process automation using PowerShell and/or Bash.
Requirements:
3-5 years of experience as an IT System Administrator in a corporate or enterprise environment.
Strong hands-on experience with Microsoft 365, Entra ID, Exchange Online, Intune, and Microsoft Defender (Endpoint and/or M365).
Hands-on experience configuring and managing identity and access controls, including MFA, Conditional Access, and SSO.
Proven experience supporting both Windows and macOS environments.
Hands-on experience with Intune and at least one macOS MDM solution such as Kandji or Jamf.
Experience operating FW firewall/VPN or similar enterprise-grade firewall solutions.
Hands-on experience with core Azure services in identity and IT operations (e.g., Entra ID, basic networking, security policies).
Familiarity with modern remote access concepts such as Zero Trust Network Access (ZTNA) and VPN alternatives - advantage.
Experience working with ITSM tools.
Ability to write operational scripts in PowerShell (required); Bash - advantage.
Strong self-learning ability, capable of independently researching, testing, and adopting new technologies and solutions.
Strong customer-service orientation and the ability to communicate clearly with non-technical users.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8603918
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15/04/2026
חברה חסויה
Location: Netanya
Job Type: Full Time
Required System Administrator
About this role
The System Administrator is a one-man-show responsible for the execution of all IT activities, managing internal and customer-facing IT projects, including planning, coordinating and executing, and participating in multi-group projects.
Specific Responsibilities:
Be the key go-to person for IT needs / projects
Execute IT activities per company IT/security policies & workplan
Administer and manage AzureAD (Entra), Office 365, and Exchange Online
Maintain cloud storage privileges & configuration and backup of SharePoint, G-Suite, etc.
Manage endpoints using Intune, JAMF, and additional MDM tools
Provide IT support for end-users such as the company employees globally and external sub-contractors, service providers, and partners, including help-desk services
Manage the IT infrastructure of the IL office, including network infrastructure, working desks, conference meeting rooms, intercom, alarm & security cameras system, IoT equipment, etc.
Manage software/HW purchases & licenses and IT inventory of the company across offices
Work with different IT suppliers to perform infrastructure projects and for support escalation
Be part of the security incident response team
Establish and implement new IT processes.
Requirements:
3+ years of experience as Sys Admin/IT Specialist/Support Specialist in a cloud-based IT environment
2+ years of global admin experience with Microsoft Azure AD, Office 365, including Exchange Online, Sharepoint, MS-Teams
2+ years of experience with all OS systems, including Windows, MacOS, Linux
Strong knowledge of network protocols, firewall configurations, VPN, and security best practices
Knowledge of MDM tools, including Intune, JAMF
Experience in writing and executing PowerShell scripts - advantage
Experience in other cloud frameworks, such as AWS, Google - advantage
Ability to prioritize multiple, competing, and simultaneous projects, issues, and activities
Strong problem-solving skills: troubleshooting, problem analysis, and resolution determination
Team player with can do attitude, comfortable in a fast-paced environment
High-level written and verbal communication skills in English.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8611784
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
Location: Bnei Brak
Job Type: Full Time
We are looking for a hands-on IT Systems Administrator with strong practical experience in Microsoft Azure to support our internal IT operations and cloud server environment.
The role includes day-to-day management, monitoring, troubleshooting, and maintenance of our Azure-based infrastructure, together with general IT support for the companys employees.
This is a practical IT infrastructure role, not a senior cloud architect position.
Main Responsibilities:
Manage and maintain Azure virtual servers and related cloud resources.
Monitor system availability, performance, backups, and basic security.
Support Windows Server, Microsoft 365, and Azure AD / Entra ID environments.
Handle user access, permissions, accounts, and internal IT requests.
Troubleshoot server, network, VPN, connectivity, and access issues.
Work with external vendors when needed.
Maintain basic documentation for systems, access, and procedures.
Requirements:
2-4 years of experience in IT system administration or infrastructure support.
Hands-on experience with Microsoft Azure.
Experience with Windows Server, Microsoft 365, and Azure AD / Entra ID.
Basic understanding of networking: DNS, VPN, firewalls, TCP/IP.
Ability to troubleshoot independently and manage ongoing IT tasks.
Service-oriented, organized, and responsible.
Good English communication skills.
Advantage
Experience with monitoring, backups, endpoint security, or hybrid environments.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8634055
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חברה חסויה
Location: Herzliya
Job Type: Full Time and English Speakers
We are seeking IT System Administrator to join the IT group, reporting to the Head of IT. We are looking for a team player, independent and responsible person, quick learner, adapting to changes.
You will:
Be part of our Global IT team for all companys worldwide employees.
Lead technical projects within the IT team, working with DevOps, Security & R&D.
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Deliver innovative solutions (cloud platforms) Azure AD, Office 365, Intune, and related technologies
Monitor network performance and troubleshoot problem areas as needed
Support on / off-boarding process
Requirements:
6+ years of practical, hands-on experience in IT System Administration and Helpdesk support
knowledge and experience with Microsoft Entra ID
knowledge and experience with Microsoft Intune
Hands on experience with scripting & automation
Experience with supporting and managing Windows and Mac devices
Deep knowledge with office 365 (manage groups, users, and integrations, SSO, SharePoint) and Azure
Highly proficient in spoken and written English
Team player, high serviceability, great interpersonal skills - Must
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8606663
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09/04/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a talented IT Support Specialist to join our growing IT team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.
Responsibilities
Act as the primary contact for IT-related inquiries and resolve technical support requests through in-person interactions, email, and ticketing systems.
Diagnose and resolve complex hardware, software, multimedia, network, and security issues with advanced troubleshooting.
Fully support, configure, maintain, and optimize end-user equipment and IT infrastructure, including systems and networks.
Oversee IT aspects of employee onboarding/offboarding, utilize automation to streamline processes, and manage devices across sites using MDM for synchronization and security.
Identify urgent technical issues, escalate as necessary, and collaborate with technical teams to ensure effective IT operations.
Provide clear guidance, training, and support, acting as an internal tech consultant to enhance user experience.
Implement and maintain IT best practices by evaluating and adopting new technologies to enhance process improvements and IT capabilities.
Requirements:
At least 2 years of experience in Help Desk or IT Support roles.
Strong customer-service orientation with exceptional user support skills.
Excellent communication skills to interact effectively across all organizational levels.
Proficiency in resolving IT issues for macOS and Windows operating systems, alongside strong familiarity with IT equipment and peripherals.
Experience with IT management environments such as Jamf, Microsoft Azure, Active Directory, Okta, Microsoft Office 365, and Google Workspace.
Solid understanding of networking components and infrastructure (LAN/WAN, TCP/IP, DHCP, DNS).
Strong knowledge of information security principles and best practices.
A proactive mindset with curiosity and eagerness to learn and integrate new technologies.
Fluent in Hebrew and English.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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8604134
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for an Helpdesk Admin Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
We are seeking a highly motivated and detail-oriented Helpdesk Support Specialist to join our growing team. In this role, you will be the first point of contact for our employees, providing exceptional technical support and ensuring a smooth and efficient IT environment. You will be responsible for troubleshooting hardware and software issues, managing user accounts, and supporting a variety of critical applications.
Responsibilities:
Provide timely and effective technical support to end-users via tickets, email and in-person while addressing hardware, software, and network issues.
Troubleshoot and resolve technical problems related to Windows and macOS operating systems, including laptops, desktops, and peripherals.
Manage user accounts and access permissions using JumpCloud.
Manage user email and groups using Google WorkSpace.
Support and maintain Atlassian suite applications (e.g., Jira, Confluence), Slack and other company wide applications.
Administer and troubleshoot Zoom Rooms systems, ensuring seamless video conferencing experiences.
Onboard and offboard employees, including setting up new user accounts, configuring hardware, and managing access permissions.
Manage IT procurement: sourcing, ordering, and inventory management of hardware and software.
Document technical solutions and procedures to build a comprehensive knowledge base.
Maintain accurate records of support requests and resolutions.
Provide training and support to end-users on various software and hardware applications.
Requirements:
Proven experience in a Helpdesk or IT support role.
Strong knowledge of Windows and macOS operating systems.
Experience with troubleshooting hardware and software issues.
Familiarity with JumpCloud and Google WorkSpace for user management.
Experience with Atlassian suite applications (Jira, Confluence).
Knowledge of Zoom Rooms and video conferencing systems.
Proficiency in providing support for Slack.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to prioritize and manage multiple tasks effectively.
Excellent organizational and time-management skills.
Ability to work independently and as part of a team.
Experience with IT procurement processes is a plus.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8616020
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
29/04/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
The GSD Team Member will be part of the Global Service Desk, handling and resolving support tickets and other IT-related issues and requests raised by our employees and outsourced personnel. The member will also perform ongoing IT support tasks and preserve a strong commitment to high-quality customer service and a solid work ethic.

The candidate will have sufficient knowledge to act as both a Tier 1 and Tier 2 support agent, a role that requires an experienced technologist with a proven track record of hands-on experience in Networking, Systems, and Security. A high level of technical orientation is a must.


What will you do?
Provide technical support via email, phone, and in person (hands-on), while adhering to and maintaining SLAs set by IT Management.
Perform onboarding of new employees, as well as off-boarding of exiting employees.
Maintain and manage all IT assets in IL.
Work with senior-level IT administrators to determine and resolve high-level problems.
Requirements:
What you need:
Minimum of 3 years of hands-on experience supporting internal users in a large organization.
Strong communication skills and ability to communicate information about technology and IT services to our employees.
Advanced troubleshooting skills of familiar and unfamiliar technologies alike.
Exceptionally self-motivated and ability to set and manage priorities properly.
Experience working in a team environment.


Ability to support the following:
Hardware (PC/ LT installation and internal troubleshooting)
Microsoft Products (SCCM, Office 365, Office 2016, Office 2010, Outlook, Excel Word, SharePoint, One Drive, etc.).
User Identity management (Azure, Active Directory, MS Exchange, Exchange online).
NOC (Network Operation Center) monitoring servers, network traffic and services.
Networking (Cisco, TCP/IP, DNS, FTP, DHCP).
Operation Systems (Win7-11, MAC OS, Linux).
Familiarity and ability to support AV/VC conferencing rooms.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8629597
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