דרושים » מחשבים ורשתות » Senior Professional Services Consultant

We are looking for an experienced, energetic and positive manager within our Professional Services team. You will have great interpersonal skills as well as a strong bias towards excellent client service. You will be analytical and have great organisational skills. You are a quick learner and serious about making an impact.
What will you do?
Manage, mentor and enable a team of Implementation Managers.
Work closely with customers with the drive to help them achieve their business goals and promote best practice.
Oversee and be accountable for the portfolio of projects owned by your team.
Partner with our Go To Market organization in outlining excellence in service delivery.
Collaborate with both Customer and Prospects, building bespoke Statements of Work and Project Plans to align to delivery.
Become a trusted advisor and ambassador of change in our customers workspace.
Be an advocate for our customers in collaborating with other departments across the organisation, including Product and Development.
Be the main point of contact for our clients from point of sale through to deployment
Gather system requirements and business objectives from customers.
Assess how best to configure the platform and provide guidance on best practices and successful deployment.
Meet and exceed department KPIs through data-driven analysis, planning and execution.
Identify and analyze project risks & dependencies on an ongoing basis.
Work cross-functionally with our Sales, CS Engineers, Product & Account teams.

Required Enterprise Professional Services Engineer
About the Role:
As an Enterprise Professional Services Engineer, you are the technical architect and relationship lead for our most strategic global accounts. You own the technical success of the customer journey, focusing on Solution Design and the Integration Strategy required to make us the heart of a modern IT stack.
This is a high-impact role for a consultant-engineer hybrid. You will be expected to leverage deep API architecture knowledge, advanced scripting, and creative problem-solving to design bespoke solutions that bridge the gap between us and complex enterprise ecosystems. You are the "Bridge" between business requirements and technical reality.
Key Responsibilities:
Integration Design & Scripting Excellence:
Architect Integration Solutions: Lead the technical design of complex integrations using REST APIs and webhooks to seamlessly connect us with enterprise stacks such as ServiceNow, Salesforce, Okta, and Azure.
Advanced Automation Scripting: Utilize PowerShell and Python to automate complex IT workflows, data migrations, and system synchronizations tailored to enterprise security and compliance standards.
Technical Strategy: Design end-to-end migration paths for Enterprise customers, moving them from legacy infrastructure to a modern, AI-first environment.
AI-Driven Workflows: Design and implement AI-driven automation logic that reduces manual overhead and optimizes operational efficiency for global IT teams.
Relationship & Project Leadership:
Lead the Relationship: Serve as the primary technical point of contact, managing stakeholder expectations and translating high-level business goals into technical solution blueprints.
Project Execution: Own the full project lifecycle from a leadership perspective-ensuring on-time delivery, technical validation, and a "white-glove" customer experience.
Global Travel: Travel abroad up to 25% of the time to conduct on-site architectural workshops, lead high-stakes deployments, and build face-to-face rapport with strategic partners.
Communication:
English - High proficiency: You must be able to present complex technical architectures to C-suite stakeholders with clarity, authority, and professional polish.
Solution Documentation: Produce high-quality architectural diagrams, technical implementation guides, and API mapping documentation.

we are looking for a Implementation Specialist.
The Implementation Specialist is responsible for implementing our clients' business processes on platform. He/She will be responsible for interacting with clients daily and internal teams to ensure that clients have the solutions needed.
The ideal candidate is highly detail-oriented with a hands-on approach, tech-savvy, and organized, with excellent communication and customer-facing skills, and has a passion for excellence, innovation, and success.
Once trained on the platform, the Implementation Specialist will quickly start working directly on client projects and with our cross-functional teams utilizing the team's best practices.
Responsibilities:
Accountable for end-to-end Implementation of clients' processes on the platform.
Own the Implementation lifecycle hands-on (requirements, planning, configuration/development, deployment, testing, and monitoring)
Analyze and proactively drive forward solutions
Provide proactive customer service to clients and partners in an articulate, positive, and informative manner
Understand platform and collaborate with Product and R&D team to identify and communicate technical services and solutions
You will wear many hats, work independently, as well as a team player within a growing team

looking for a fast learning, motivated individual to join our Product Experience team in R&D. If youre passionate about technology and problem solving, but are also a great communicator, wed love to chat with you. This role is a great opportunity to expand your technical skillset and work directly with our Software Engineers to support a wide range of customer use cases on a variety of web-based platforms.
What will you actually be doing?
Analyzing and researching customer use cases and processes in web applications.
Monitoring Production logs in our Backoffice system to identify and proactively address potential issues.
Implementing solutions that will scale to millions of users.
Advancing the world one step closer to Artificial General Intelligence.
Working closely with Software Engineers, Product Managers, Professional Services, Customer Success and Support to ensure the ongoing success of our customers.
Proactively thinking of new and innovative ways to provide our customers with an outstanding product experience.
Creating internal documentation and resources to share knowledge within the organization.
Serving as an internal point of escalation for our Support team and driving resolution of technical issues, including identification of root cause.

We are looking for a driven, tech-savvy, Technical CSM to join our team. In this role, you will provide professional services for our clients.
You will set up our features based on their processes, help integrate us with other platforms, and migrate data from other platforms into us. You will collaborate closely with CS and R&D teams to develop expertise and provide top-notch service, streamlining customer processes, onboarding and saving them valuable time
Responsibilities:
Meet with clients daily to provide the above services.
Work offline for clients to complete work given by them.
Build and maintain strong relationships with customers to understand their needs and provide tailored solutions.
Manage multiple tasks in a fast-paced and high-pressure environment.
Collaborate with CS and R&D teams to ensure a seamless customer experience.

we are looking for a Frontend Developer. Were a boutique tech company with a cutting edge product in the online marketing industry, trusted by global brands such as Fiverr, Elementor and Lemonade. Located in the heart of Tel-Aviv. Full-time position in a SaaS company.
Job description
Develop and maintain high-quality user interfaces using React, TypeScript, and MobX.
Collaborate with designers, product managers, and backend developers to create seamless and intuitive user experiences.
Optimize applications for performance, scalability, and responsiveness.
Implement and maintain reusable components and frontend architecture.
Stay updated with the latest frontend technologies and best practices.
Troubleshoot and resolve frontend issues as they arise.

we are looking for a Frontend Developer.
Job Description:
Develop new user-facing features using HTML, CSS, and JavaScript.
Collaborate with UX/UI designers to implement responsive and visually appealing designs.
Optimize applications for speed and efficiency.
Troubleshoot and debug issues in existing applications.
Stay up-to-date with the latest industry trends and technologies.

We are seeking a Professional Services Engineer to join our team.

Description:

An Solution Specialist responsible for providing post-sales services such as deployment, integration, training and consulting.
Assist customers to design and deploy the software in UAT and Production enterprise environments.
Assist customers with review and prioritization of IT misconfigurations detected, and with generating custom reports.
Provide technical assistance to partners and customers.
Work with large enterprise companies worldwide.