לוח משרות דרושים Professional Services

We are seeking a Professional Services Engineer to join our team.
Description:
An AvailabilityGuard Solution Specialist responsible for providing post-sales services such as deployment, integration, training and consulting.
Assist customers to design and deploy the AvailabilityGuard software in UAT and Production enterprise environments.
Assist customers with review and prioritization of IT misconfigurations detected by AvailabilityGuard, and with generating custom reports.
Provide technical assistance to partners and customers.
Work with large enterprise companies worldwide.

What were looking for

Based in Israel, The Professional Services engineer has a crucial role to the success of the company. Reporting to the Delivery Director he will work closely with customers (mainly Digital Enforcement Customers), peers, Product Management, Sales Engineering, solution architecture and R&D.

What youll do

Responsible for deploying products at our customers (mainly Digital Enforcement Customers)
Responsible for execution of proof of concepts, trials and demos
Deliver on-site technical training to partners and customers
Perform installations and upgrades, as well as Interoperability Testing (IoT)
Create technical documents including ATP (Acceptance Test Plan), MOPs (Method of Procedure) and HLD (High Level Design), LLD (Low Level Design) etc.
Stage systems offered to customers in the lab to verify the required functionality
Serve as technical leader in front of customers and partners

we empower organizations to run in the cloud by aligning operations and security around access management.
Our platform provides companies with Just-In-Time and Just Enough access across their hybrid environments, reducing the access risk while improving productivity. has offices in New York and Tel Aviv and supports dozens of customers across the US and the world including large Fortune 500 companies, and was honored in Gartner's Magic Quadrant for Privileged Access Management.

What are we looking for?
We are seeking a skilled Professional Services Engineer, who will serve as a technical expert and trusted advisor for customers throughout the post-sale journey.As a Professional Services Engineer, you will own the technical execution of complex deployments, integrations, and custom solutions, partnering closely with Customer Success, Sales Engineering, and Product teams.

Responsibilities:
Lead and deliver end-to-end implementations of for enterprise customers.
Design and configure integrations with cloud platforms (AWS, Azure, GCP), identity providers (Okta, Entra ID), and infrastructure tools (Terraform, Kubernetes).
Ability to build solutions and understand technical problems
Translate business requirements into scalable technical solutions.
Serve as a technical liaison between the customer, support, and R&D teams.
Develop and document deployment plans, best practices, and reusable templates.
Troubleshoot complex issues and provide hands-on technical support during deployments.
Contribute to customer-facing enablement resources and knowledge base content.