Technical Cyber analyst

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8555185

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28/01/2026

Customer Success Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Were looking for a Customer Success Manager (CSM) to own the strategic relationship with our customers, drive business value, and ensure long-term retention and growth. As the counterpart to our Technical Account Managers, youll focus on the customers outcomes, executive alignment, program management, renewal/expansion, and value realization across the company platform.
Responsibilities
Serve as the primary business-facing contact and trusted advisor for assigned strategic customers.
Own the post-sale customer journey from onboarding through renewal, ensuring clear ownership and smooth handoffs across teams.
Own customer renewals and hygiene by tracking timelines, forecasting risk, and ensuring early alignment with Sales.
Identify and surface expansion opportunities in partnership with Sales by understanding customer initiatives, cloud footprint, and security roadmap.
Collaborate with Sales on long-term account strategy and positioning of relevant company capabilities.
Partner closely with TAMs to drive adoption of new capabilities, communicate value, and track progress against success criteria.
Develop and manage joint success plans aligned to customer objectives, KPIs, and success criteria.
Build strong relationships across executive, security, DevOps, and cloud leadership.
Ensure customers achieve measurable outcomes by operationalizing our company within their workflows and expanding usage over time.
Lead Quarterly Business Reviews (QBRs), program reviews, and executive readouts.

Requirements:
3-5+ years in Customer Success, Account Management, or similar client-facing roles in SaaS or cybersecurity.
Strong understanding of cloud security programs, modern security org structures, and value-driven success methodologies.
Exceptional communication, stakeholder management, and executive presentation skills.
Proven track record of driving adoption, managing complex accounts, and leading cross-functional programs.
Comfortable working in fast-paced environments and influencing both customer and internal priorities.
Experience partnering with technical teams (TAMs, SAs, Product) and Sales to support customer outcomes and retention.
Ability to connect technical capabilities to business impact, security outcomes, and ROI.

This position is open to all candidates.

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8522527

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01/02/2026

Technical Success Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are actively seeking a Technical Customer Success Manager with a strategic mindset and a proactive approach. In this pivotal role, you'll be instrumental in ensuring our customers fully leverage our Internal Developer Portal to achieve their business objectives. This position demands a blend of technical expertise and customer-facing skills to guide customers from onboarding through to adoption, ensuring their satisfaction and uncovering opportunities for expansion.
Responsibilities:
Act as the primary point of contact for customers, deeply understanding their technical needs, challenges, and business objectives to develop bespoke success strategies.
Monitor technical health indicators within customer accounts, proactively addressing issues to ensure ongoing customer satisfaction and success.
Forge and maintain strong relationships with key stakeholders, positioning yourself as a trusted advisor for all matters related to us.
Lead strategic initiatives, including tailored onboarding programs and adoption strategies, to align with customer goals.
Serve as a liaison between customers and internal teams (Sales, R&D, Marketing), advocating for customer needs and fostering collaborative solutions.
Collaborate with Account Executives to identify and pursue expansion opportunities, contributing to account growth and retention.
Join Us:
You'll play a crucial role in our customers' success, contributing to a team that's passionate about technology, growth, and delivering value. If you're excited about combining technical depth with strategic account management to drive customer success, we'd love to have you on board.

Requirements:
5+ years of experience in technical customer-facing roles such as Technical Customer Success Manager, Technical Customer Success Engineer, or Technical Account Management within the tech or SaaS industry.
In-depth experience with technical products or services, especially familiarity with developer tools, CI/CD practices, cloud infrastructure and software development processes.
Excellent problem-solving skills, coupled with the ability to clearly communicate complex technical concepts to a diverse audience.
Exceptional communication and organizational skills, capable of managing different sized accounts and prioritizing tasks effectively.
A collaborative team player, able to work closely with cross-functional teams to enhance customer success and drive account growth.

This position is open to all candidates.

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8526289

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28/01/2026

Security Analyst

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are looking for a Security Analyst to join our MDR team. In this role, you will be part of our security function, focusing on proactive reviews and providing advanced guidance to customers. This is an opportunity to develop your expertise in cloud security while working closely with analysts, researchers, and engineers.
Responsibilities
Assist in fine-tuning our companys detection and response mechanisms.
Support proactive reviews of customer environments to identify risks, exposed attack surfaces, and recommend improvements.
Lead and conduct in-depth security investigations, documenting outcomes and developing playbooks to enhance future detection and response.
Collaborate with Security Analysts, Research, and Backend teams to enhance detection quality.
Contribute to the handling of complex or critical incidents escalated from Tier 1/2.
Participate in recurring customer meetings, helping translate security findings into clear, actionable recommendations.
Stay up to date with emerging threats, attack techniques, attack surfaces, and best practices in cloud security.
Contribute to the development and training of AI-driven detection models, leveraging machine learning to improve investigation accuracy and response efficiency.

Requirements:
1+ year of experience in cybersecurity, preferably in cloud or containerized environments.
Knowledge of detection engineering, incident response, or threat analysis.
Familiarity with Linux, networking fundamentals, and scripting (Python/Bash).
Exposure to cloud platforms (AWS/GCP/Azure) and container technologies (Docker/Kubernetes).
Strong communication and presentation skills, with the ability to engage directly with customers.
Ability to work under pressure and manage multiple tasks in a fast-paced environment.
Curiosity, problem-solving mindset, and willingness to learn and grow.
B.Sc. in Computer Science / Information Security - an advantage.

This position is open to all candidates.

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8522497

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10/02/2026

Customer Success Manager - Exposure Management 23661

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Were looking for an experienced and passionate Customer Success Manager to ensure Veritis customers achieve maximum value from our solution. You will play a vital role in Onboarding, driving adoption, and nurturing customer relationships. You will be the customer's advocate within Veriti and a strategic partner they trust.
Key Responsibilities
Lead smooth customer onboarding and ongoing relationship management.
Act as the primary customer point of contact, ensuring satisfaction and retention.
Proactively guide customers to realize the full value of Veritis platform.
Troubleshoot product issues, coordinate with technical teams, and ensure timely resolution.
Translate customer needs into product insights for R&D and Product teams.
Develop customer success assets - playbooks, FAQs, and troubleshooting guides.
Manage and update CRM or CSM tools to reflect key activities, renewals, and sentiment.
Collaborate cross-functionally with Sales, Product, DevOps, and Marketing.
Contribute to the support playbook, SLAs, and proactive service improvements.

Requirements:
At least 5+ years in a Cybersecurity or Technical Customer-facing role.
Hands-on knowledge of networking (our company, Palo Alto, Fortinet, Cisco, etc.) is a must.
CCNA or equivalent certification - strongly preferred.
Experience with incident response, troubleshooting, and security analysis.
Strong communication skills and ability to build trust quickly with stakeholders.
Proven time management and multitasking skills.
Self-starter with an ownership mindset.
Strong English skills essential
Experience with SaaS-based security platforms.
Exposure to enterprise or MSSP environments.
Familiarity with CRM/ CSM tools like HubSpot, Salesforce.

This position is open to all candidates.

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8540442

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25/01/2026

Managed Cloud Detection and Response Analyst

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are looking for a Managed Cloud Detection and Response Analyst to join our newly established team. The team is responsible for monitoring customers cloud environments and workloads, triaging security alerts, and mitigating cyber incidents.
WHAT YOULL DO
Continuously monitor customers cloud environments and workloads for security alerts and analyze potential cyber threats to identify and prioritize cyber security incidents.
Triage prioritized cyber incidents and coordinate appropriate response actions to mitigate risks effectively.
Work closely with customer teams to guide and assist with investigation and remediation of incidents.
Create and deliver incident reports that document findings and response actions taken for customers.
Write and implement custom detection rules and fine-tune alerts to enhance threat detection capabilities for the customers specific cloud environment.
Develop and maintain cyber incident response playbooks to standardize procedures and enhance the internal methodology of the team.
Stay up to date with the latest threats, vulnerabilities, and trends in cloud security to update response strategies and improve detection methods.

Requirements:
2+ years of experience in a Security Operations Center or Managed Detection and Response, specifically involving cloud environments.
Solid knowledge in Cloud Security, with familiarity in cloud services, Kubernetes, cloud architecture, and major providers (AWS, GCP, Azure).
Strong analytical skills with a detail-oriented mindset, capable of assessing complex security incidents, separating false positives from true compromise, and providing actionable insights.
Passion for continuous learning and improvement, staying up-to-date on the latest trends, threats, and best practices in cloud security.
Excellent communication skills verbal and written both in Hebrew and English.

This position is open to all candidates.

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8515991

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10/02/2026

Technical Customer Success Manager 24501

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are looking for a highly skilled Technical Customer Success Manager (CSM) with a strong background in AI-driven security solutions to join our rapidly growing team. In this role, you will work directly with enterprise customers to ensure successful deployment, adoption, and ongoing value realization of our AI Security offerings. You will serve as a trusted advisor, combining deep technical expertise with a customer-first mindset to drive success in dynamic and complex environments.
Key Responsibilities
Customer Onboarding & Adoption
Lead technical onboarding, integration, and enablement of AI Security products within customer environments.
Collaborate with Sales Engineers, Product, and R&D to ensure smooth deployments and early customer value.
Technical Advisory & Support
Act as the primary technical contact post-sale, guiding customers on best practices for securing AI pipelines, models, and data.
Help customers optimize their protection and mitigate AI-related risks.
Customer Advocacy
Gather feedback from customers to inform product roadmap and influence future AI Security capabilities.
Serve as the customers advocate internally to ensure their voice drives continuous improvement.
Success Planning & Outcomes
Develop success plans for key accounts, defining clear business objectives and measurable outcomes.
Monitor usage, performance, and security posture of deployed AI systems; proactively identify risks or optimization opportunities.
Collaboration
Partner with Customer Support, Product Management, and R&D teams to deliver exceptional customer experiences.
Create and share technical documentation, playbooks, and knowledge articles related to AI Security adoption.

Requirements:
Education: B.S. or higher in Computer Science, Cybersecurity, Data Science, or related field.
Experience: 3+ years in Customer Success, Technical Account Management, or Solution Engineering roles within cybersecurity, AI, or SaaS.
Excellent communication, problem-solving, and project management skills.
Comfortable engaging with C-level executives and technical teams alike.

This position is open to all candidates.

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8540418

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11/02/2026

Technical Customer Success Manager 25057

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are looking for our next Technical Customer Success Manager to be a trusted advisor to our customers in their post-sale journey with our company. In this key role, you will be the chief advocate for our strategic customers across a variety of industries, proactively engaging, influencing, contributing to sales, and addressing issues to ensure long term customer relationship and retention.
our companys mission is to provide industry-leading security solutions that redefine the security landscape. We achieve our mission by constantly developing innovative and cutting-edge technology solutions focused on real customer needs, while challenging ourselves to grow and excel.
Key Responsibilities
Accelerate the customers value realization of our companys products & services
Providing top-notch Customer Advocacy - Understand the customers technical and strategic requirements and liaise with other departments (Products, Engineering, Support) to fulfill those requirements
Develop and nurture relationships with key customer decision makers (Exec and Engineering)
Establish and execute upon clear retention goals and process milestones
Assist and track customers with their ongoing adoption (deployment and usage) of our companys products and services
Identify new opportunities to upsell/cross-sell services and promoting value through customer experience
Work with implementation partners on strategic accounts and opportunities
Lead customer-facing account management strategy and planning sessions (QBRs, cadence calls, etc.)
Detailed understanding of the different contracts to ensure agreement fulfillment
Crisis management.

Requirements:
A customer-first approach
5+ years of relevant experience in the Cyber/IT industry in roles of Customer success/Pre-Sales/Professional Services/Sales/Technical Services
Fluent English and excellent communication skills and ability to foster positive business relationships
Strong technical skills and orientation
Experience analyzing and optimizing the existing processes in the Customer Success department
Highly organized and able to multi-task
Self-driven and proactive nature
Patient and active listener
Ability to work independently in a high-velocity environment
Willingness to travel abroad from time to time.

This position is open to all candidates.

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8541851

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חברת השמה / כח אדם

29/01/2026

VP Customer Success IL

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Seniors and Full Time

As the VP Customer Success at our company, you will be the primary architect of the customer journey for a global portfolio of hundreds of enterprise accounts. You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from our Maritime AI platform.
You will sit at the intersection of commercial growth and operational excellence, managing a complex landscape of diverse business lines across the US, EU, UK, and International markets.
Core Responsibilities
1. Strategic Leadership & Portfolio Management
Segmented Strategy: Oversee a diverse portfolio of 300+ enterprise customers, developing bespoke success strategies for two distinct pillars:
Commercial: Energy majors, bunkering, commodity traders, and ship owners.
Government: Coast guards, Law Enforcement Agencies (LEA), Customs, and Intelligence organizations.
Revenue Accountability: Primary Drive Customer satisfaction, Gross Retention Rate (GRR) and Net Retention Rate (NRR). Identify and act upon expansion opportunities (upsell/cross-sell) in partnership with the Sales team.
Global Scale: Manage and scale localized teams across various time zones to provide seamless support for international markets.
2. Complex Implementations & Product Adoption
Operational Excellence: Oversee complex, large-scale implementations that involve integrating AI into existing customer workflows and technical ecosystems.
Value Realization: Define and track Success Outcomes for customers, ensuring that maritime intelligence translates into actionable insights for risk management, compliance, and national security.
Feedback Loop: Serve as the Voice of the Customer to the Product and Engineering teams, ensuring the roadmap reflects the evolving needs of both commercial and government sectors.
3. Executive Relationship Management
Trusted Advisor: Act as an executive sponsor for Tier 1 accounts, building relationships with C-suite executives in the private sector and high-ranking officials in the public sector.
Crisis Management: Navigate high-stakes maritime or geopolitical events where customers rely on our company for real-time intelligence and support.

Requirements:
Required Experience & Qualifications

Leadership: 10+ years in a senior leadership role (VP or similar) within Customer Success, Account Management, or Professional Services.
Multi-Business Line Leadership: Proven track record of managing both Commercial (SaaS/Enterprise) and Government (Public Sector/Defense) business lines simultaneously
Maritime Domain Expertise: Deep understanding of the maritime ecosystem (shipping, trade and security) is a huge advantage. You must speak the language of data & insights, sanctions compliance, and maritime risk.
Scale: Experience managing a portfolio of hundreds of Enterprise customers with a structured approach to high-touch vs. tech-touch engagement.
Global Exposure: Significant experience operating across US, EU and UK and international markets, with an understanding of the differing regulatory and business landscapes.
Implementation Depth: Expertise in managing long-cycle, complex technical implementations involving AI, Data and API integrations.

This position is open to all candidates.

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8523676

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25/01/2026

Application Security Product Analyst

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We're looking for a Application Security Product Analyst to join our Product team and spread our power. In this pivotal role, you will be the primary operator of our cutting-edge AI-driven Dynamic Application Security Testing (DAST) agent. You will bridge the gap between automated AI testing and security policy, defining the "rules of engagement" for our agents and ensuring they effectively simulate sophisticated attacks while maintaining operational safety.
WHAT YOULL DO
Oversee the daily deployment, health, and operation of DAST and penetration testing capabilities to ensure optimal scanning across diverse customer environments.
Develop and maintain attack policies and rules by creating and fine-tuning the logic that defines how the system identifies, prioritizes, and exploits vulnerabilities.
Analyze and validate findings by reviewing complex attack paths to reduce false positives and improve the core logic's performance.
Research novel attack vectors and emerging web/API threats to translate new techniques into executable behaviors for the DAST engine.
Collaborate on product evolution with R&D and Product teams, using operational insights to drive feature requests and continuous improvement.

Requirements:
Over 2 years of DAST and penetration testing expertise, including hands-on experience in application security or operating enterprise tools like Burp Suite, OWASP ZAP, or Acunetix.
Proven ability in security rule and policy development, specifically in writing custom scripts or signatures to translate vulnerability classes into detection rules.
Technical proficiency in web protocols and API standards, with a strong command of HTTP/S, REST, GraphQL, and authentication mechanisms like OAuth and SAML.
Proficiency in scripting languages such as Python, Go, or JavaScript to automate tasks and interact with the codebase.
An analytical mindset with the ability to diagnose complex logs and scans to distinguish between tool failures, configuration issues, and valid security findings.
BONUS POINTS
Knowledge of AI/ML and how LLMs or reinforcement learning agents operate within a cybersecurity context.
SaaS and cloud experience with familiarity in AWS, Azure, or GCP environments and modern cloud-native architectures.
A red teaming background with experience in simulated adversarial attacks and bypassing standard WAF or security controls.

This position is open to all candidates.

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8515912

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7 ימים

Renewals Manager (Italian Speaker)

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time and Multilingual

We are looking for a Renewals Manager to own and drive the renewal experience for customers and partners. This role is responsible for ensuring renewals are executed on time, with clear visibility, and with strong internal alignment, while delivering a consistent and professional renewal experience.
The Renewals Manager works closely with Customer Success, Sales, and Finance, acting as the operational owner of renewals and a point of escalation when needed. This is a renewals execution role, not a new business sales role.
What will you do:
You will manage renewals end-to-end, ensuring they progress smoothly from early engagement through closure. You will coordinate communication, identify and surface risks early, and maintain momentum throughout the renewal cycle. You will maintain clear and up-to-date visibility into renewal status and forecasts, ensuring activity and changes are accurately reflected in salesforce. Strong operational discipline and follow-through are critical in this role. You will lead renewal-related communication with partners and customers, working in close alignment with Customer Success Managers to ensure consistent messaging and expectations. You will support renewal commercials in line with internal policy, including Auto-renewal, adjustments such as downsell or uplift, and manage quoting and proposals through salesforce. Where applicable, you will collaborate with Sales on upsell opportunities connected to renewals. You will work cross-functionally to resolve issues, manage escalations, and support collections or suspension processes when required, ensuring renewals are handled efficiently and professionally.
About Us:
A leader in threat detection and response, designed to simplify security for organizations of all sizes. Our mission is to empower lean security teams and their partners with an AI-powered, unified platform that autonomously detects, protects, and responds to threats - backed by 247 security experts. With a Partner First mindset, we focus on helping customers and partners stay protected, operate confidently, and achieve their goals. Our vision is to give every organization true cybersecurity peace of mind, providing fast, accurate protection without the noise or complexity.

Requirements:
* Proven experience in renewals management or a similar customer-facing role
* Experience working in a subscription-based SaaS environment
* Experience working with partners or channel-driven models
* Experience with Managed Security Service Providers (MSSP) is an advantage
* Strong working knowledge of salesforce for tracking, quoting, and renewal management Skills & Profile High level of proficiency in English, Hebrew and Italian - mandatory
* Proficiency in additional languages is an advantage
* Excellent communication and negotiation skills
* Strong organizational skills and attention to detail
* Ability to work independently as well as part of a team
* Proactive, accountable, and execution-focused mindset

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8545680

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