דרושים » תוכנה » Application Engineer - MLCC

we are looking for a Solution Engineer.
The Solution Engineer will be the primary technical sales resource for our regional sales team and will assist in identifying customer challenges and driving technical alignment between customer needs and the solutions. You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers while advancing the sales process.
At the same time, you will be a liaison to the engineering team to drive the direction of the product. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of supporting large and complex enterprise sales.
We are interested in candidates based in Israel with Hebrew as a primary language and English as secondary.
What You Will Be Doing:
Work with the sales team as well as partners to drive Enterprise business
Manage customer requirements, expectations, and solution buy-in
Build customers confidence and awareness in our products/solutions
Manage, deliver, and present detailed responses to industry RFPs
Train and certify resellers and partners
Present at Conferences and Seminars
Support proof of concepts, implementations and installs as needed to successfully satisfy customer requirements

You will join a new and exciting business unit with our company positioning the industrys first combined Enterprise Browser and comprehensive SASE security platform, with the industrys broadest security and compliance coverage for applications used by your hybrid workforce, regardless of whether they are at home, on the go, or in the office.
You will work with sales partners to establish relationships with customers with the goal of helping them detect and prevent advanced cyber attacks and breaches by advising them on the immense value of our companys Enterprise Browser. Our systems engineers have a deep technical understanding of cybersecurity products, integrations, and critical cyber threats facing our potential customers environments.
We need these technical guides to work with our sales teams, providing training and technical support. You build trust with our clients and teams, establish strong rapport as a trusted advisor, and build an environment where our clients feel (and are) secure. Additionally, you'll be called upon to offer feedback to our product management team on new feature requests and product improvements based on what you learn from your customer base.
Your Impact
Establish yourself as a trusted advisor to prospects and customers working with Sales Specialists and the local partners
Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
Architect and propose validated solutions which address the identified problems in each individual environment
Delivering presentations/demonstrations to prospective and current clients, PoC (Proof of Concept), RFP/RFI response
Ensure ongoing customer satisfaction, support, and adoption
Continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
Understand and effectively differentiate our company against the main competitors
Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved.

We are looking for a Director of Support Enablement to lead our global enablement function. In this role, the Director is be responsible for building and executing the long-term enablement vision that elevates Support engineering performance, strengthens cross-departmental alignment (Support, Product, R&D, QA, Field, and Customer Success), and maximizes the effectiveness of our global support organization. The Director owns the full lifecycle of Support enablement: onboarding, everboarding, tooling, processes, technical content, knowledge strategy, and cross-functional alignment. This role directly impacts customer satisfaction, ticket resolution efficiency, product adoption, and internal operational excellence.
Responsibilities:
Manage a high-performing global support enablement team, including team leads, content specialists, trainers, and technical enablement engineers.
Define and execute a company-wide support enablement strategy that aligns with organizational KPIs, Support OKRs, and product roadmaps.
Act as the senior advocate for Support and customers, collaborating with R&D, Product Management, QA, Customer Success, Sales Engineering, Field Services, and Operations.
Drive cross-departmental programs that ensure Support is continuously enabled for new features, emerging technologies, and evolving customer use cases.
Lead strategic initiatives that reduce operational friction and improve Support readiness, tooling, processes, and cross-team workflows.
Own the global technical content program- including technical guides, troubleshooting playbooks, product deep dives, internal knowledge bases, and advanced training paths.
Oversee the design and delivery of scalable onboarding and everboarding programs for Support engineers across regions and seniority levels.
Partner with Product and R&D to identify gaps in usability, documentation, or feature clarity and drive corrective action.
Ensure content quality, version control, and alignment with product releases and technical standards.
Build measurable frameworks to track the impact of enablement programs on resolution time, backlog reduction, quality metrics, CSAT, and first-contact resolution.
Continuously assess support inquiries, knowledge gaps, and recurring technical challenges to identify opportunities for improvement.
Own the enablement reporting package for executive leadership, translating insights into actionable cross-functional initiatives.

we are the runtime-powered CNAPP that leverages runtime data to secure our customers cloud infrastructure. our companys holistic approach to cloud security helps organizations mitigate the risks that actually matter, identify the root causes of threats in minutes and respond with context and automation. workers are spread across the globe in all departments and work together to protect the infrastructure of our customers - were a strong, emerging player in a massive and growing market, and its still early enough for you to make a significant impact. At our company, youll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth.
We are looking for an experienced Solutions Architect to join our team of expert sellers that is deeply committed to building meaningful relationships with customers, focusing on their value and thinking strategically about bringing deals to close.
Responsibilities
Develop a deep understanding of our company's cloud security products and services
Collaborate with the sales team to understand customer requirements and tailor technical solutions to meet their needs
Provide technical guidance and support throughout the sales cycle
Lead and manage the execution of POC engagements to demonstrate the effectiveness of our solutions.
Act as a liaison between the sales and product development teams, providing valuable insights from customer interactions.

we are looking for a Account Executive.
In this role, you will be working Monday to Friday in a hybrid model: three days in the office and two days from home.
Responsibilities:
Drive the companys market growth and contribute to achieving ambitious sales targets in the EMEA and APAC regions.
Identify and develop new sales opportunities.
Collaborate with the management team to define and execute sales and go-to-market (GTM) strategies.
Create detailed account plans and proactively drive opportunities to closure.
Work as part of a collaborative team, partnering with other stakeholders (SEs, BDRs, and CSMs) while fostering team success.
Penetrate, map, and manage commercial accounts.
Consistently meet and exceed sales quotas.
Lead and manage the entire sales cycle from initial contact to close.
Build strong relationships with customers, engaging key business executives and stakeholders.
Collaborate with Customer Support, Engineering, Product, and Customer Success teams to ensure client success.
Respond promptly to customer requests for proposals, quotes, and additional information.
Develop business and technical expertise in our solution.

Required Escalation Engineer
Responsibilities:
Serve as a focal point and source of knowledge for departments in the company and for our clients. Share the knowledge, by being a point of advice for the CS department and other internal teams, and work on keeping our KB up to date, including creating new articles.
Manage major and critical production outages - Take ownership, troubleshoot, diagnose, resolve technical issues, and prepare internal and external RCAs.
Work closely with business and engineering teams to ensure efficient issue resolution, maneuvering towards the most suitable solutions, and minimizing further escalations as much as possible.
Analyze production traffic and locate design gaps - deep-dive analysis of the transaction processing by our clients with our partners, identification of design gap (what is missing and what needs to be done), and analysis of top-tier client processing approval ratio.
Participate in the features development life cycle - starting from the design to the implementation method, and the handover to the relevant teams.
Maintain production quality - work closely with the engineering team to coordinate maintenance in production, provide risk analysis, and constantly enhance production quality.

The company Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Field Sales Representative (FSR) for Public Sector, you will be working with our Public Sector accounts related to different public entities. Youll build on existing relationships, establish relationships in new areas, and act as a business partner to understand our customer's challenges and goals. You will advocate the innovative power of our products and solutions to make public organizations more productive, collaborative, and mobile.
Successful applicants may be required to obtain or currently possess security clearance level 2 during their employment.
our company Cloud accelerates every organizations ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage our companys cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to our company Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
Build and deepen executive relationships with enterprise customers to influence their long-term technology and business decisions. Add value as a trusted advisor.
Become an expert on our customers' business, including their SaaS product portfolio, technology strategy, strategic growth plans, business drivers, financial structure, customer base, vertical market offering and competitive landscape.
Lead account strategy to develop business growth opportunities, working cross-functionally with multiple teams and our company Partners, to maximize business impact within Public Sector customers.
Manage complex business cycles, presenting to C-level executives and negotiating terms.
Drive business development, own operational excellence at scale, forecast accurately, and achieve strategic goals by leading customers through the entire business cycle.

You are a solution-oriented sales professional with expertise in presales, software development, and crafting business solutions. A process-driven builder, you thrive on exploring solution development methodologies to deliver optimal results for clients.

You will
Operate consultative with prospects and existing customers to define their challenges and opportunities. Map these challenges to the Mine ecosystem by presenting differentiating and sustainable business value.
Full ownership to the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution. Run Security Questionnaires with prospects, and master the ability to demo vendor risk assessments.
Educate and become a trusted advisor and challenge assumptions and current status while delivering value to prospects and customers.
Present art of the possible and think outside the box approaches to implement privacy solutions.
Support technical and business discovery activities including workshops, and demonstrations, across multiple opportunities
Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts.
Develop and deliver exceptional and engaging company/product presentations and demonstrations.
Work with all technical levels.
Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape.
Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective.
Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standards.
Collaborate with the marketing team to generate demos, case studies, blogs, and videos.
Maintain a knowledge hub or repository of best practices, resources, and insights (API docs, code examples).