דרושים » תוכנה » salesforce Business Analyst

We are looking for a hands-on professional who will take ownership of customer-facing AI solutions, become a central point of contact for key customers, and work closely with our product and AI development efforts.

This is a cross-functional role with real impact on how the company operates and grows over the coming years.

Responsibilities:
Own and manage ongoing relationships with customers, gradually taking on a central Customer Success role.
Analyze complex business needs and translate them into CRM and AI-based solutions.
Define and design AI agents, automated processes, and advanced workflows.
Lead and support solution implementation with customers, including hands-on involvement when needed.
Work closely with development and implementation teams.
Identify problems, propose solutions, and take full ownership from definition through execution.
Continuously improve internal workflows and delivery processes using AI.

Manage and support the organization’s ERP system and related business processes Act as the primary internal expert for ERP (NetSuite experience is an advantage) Analyze, define, and improve business workflows and ensure proper ERP implementation and usage across departments Collaborate with stakeholders to gather and document business requirements for new features or process changes Manage ERP projects including upgrades, enhancements, and integrations Provide support and training to ERP users Work with external vendors and NetSuite consultants when required Ensure data accuracy, security, and system integrity within the ERP platform Regularly report to the CIO on system status, improvements, and business impact.


Subsidiary:
Alma LTD

As a Sr. Business Applications Analyst at Yotpo, you will be critical in driving process improvements, developments and optimization of our Salesforce platform and other business applications. This hybrid position combines proven technical development understanding with business process analysis, allowing you to bridge the gap between business needs and technology solutions. Your primary focus will be on enhancing our systems to support business objectives, streamline processes, and improve operational efficiency.

You will work closely with cross-functional teams to understand our current Salesforce setup, identify areas for improvement, and implement scalable solutions that align with industry best practices and business goals.

Key Responsibilities:

Salesforce Development: Design, develop, and maintain Salesforce-based solutions, including custom applications, automation, and integrations with third-party tools.
Ensure best practices in Salesforce development, adhering to security, scalability, and maintainability standards.
Business Process Analysis: Collaborate with business stakeholders to evaluate and improve existing processes, identifying inefficiencies and proposing Salesforce-based solutions to ensure best practices in development, adhering to security, scalability, and maintainability standards.
Solution Design and Implementation: Develop technical specifications and implement thoughtful, high-quality solutions that meet business requirements, ensuring alignment with best practices.
Cross-Platform Solutions: Act as the technical point of contact for designing and implementing complex, cross-platform solutions, supporting all Information Systems (IS) initiatives.
Agile Development: Work in an Agile environment, contributing to user stories, continuous integration, and test-driven development to deliver high-impact solutions.
Documentation and Collaboration: Maintain clear and thorough documentation for all technical designs, processes, and solutions. Foster strong collaboration between technical teams and business users to ensure successful project outcomes.

abra SAP department is seeking for a CRM Systems Analyst. We are looking for a skilled CRM Systems Analyst to analyze, design, and define business and system requirements for CRM solutions, with a strong focus on SAP CRM environments. This role requires a deep understanding of business processes, close collaboration with implementation teams, and hands-on involvement in customer-facing projects. A full-time, hybrid position, based in Raanana, Israel.
?Key Responsibilities:
* Analyze and define functional and business requirements for SAP CRM systems.
* Work closely with SAP CRM implementation teams throughout the project lifecycle
* Lead requirement-gathering and system design processes with internal stakeholders and customers
* Manage and support CRM -related projects in collaboration with customers, ensuring alignment with business needs
* Translate business processes into clear functional specifications, with strong attention to detail

we are looking for an Experienced CRM Dynamics Analyst Responsibilities:
* Analysis of complex systems and preparation of functional and technical specification documents.
* Management of complex requirements analysis processes with company clients, including understanding customer needs and leading business processes.
* Collaboration with software vendors and internal and external organizational interfaces.

abra SAP department is seeking for an SAP MM Consultant We are looking for a skilled SAP MM Implementer to develop and implement SAP applications, lead enhancements, and support global business processes. This role requires strong SAP MM expertise, hands-on development skills, and the ability to work in a dynamic global environment. A full-time, hybrid position based in North Israel. ?Key Responsibilities:
* Develop and implement SAP enhancements and customizations based on business requirements.
* Prepare SRD/BRD documents and document processes in SAP tools (e.g., Solution Manager).
* Ensure system stability and handle ongoing production issues.
* Provide time estimates and perform unit testing for new developments.
* Support information security, authorization management, risk management, and compliance (including ISOX).
* Lead development tasks and new project implementations while meeting scope, timelines, and resource constraints.

Required MIS Developer
About us
We help modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, weve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4,500 midsize and multinational companies and over 1 million users.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively.
Are you a versatile MIS Developer experienced in NetSuite ERP development, system integrations, and automation?
Join our Corporate Applications team, where youll help scale our core financial systems by building customized NetSuite solutions, integrating cutting-edge iPaaS workflows, and driving process automation across the organization.
Designing, developing, and maintaining NetSuite customizations - including SuiteScripts (2.x), SuiteFlows, and advanced PDF templates.
Building integrations between NetSuite and other business systems using Workato, ensuring reliable data flow and automation.
Implementing end-to-end automation across Finance, Procurement, Legal and other teams by leveraging APIs, iPaaS recipes, and custom scripts.
Analyzing and optimizing business processes to identify opportunities for system-driven improvements and efficiency gains.
Developing and deploying AI-based automations and tools to improve process efficiency, anomaly detection, and predictive insights across financial and operational workflows
Contributing to system governance by maintaining data integrity, security, and audit readiness across integrations.

Who We Are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem – we’re reshaping how financial technology is developed and delivered.

The Role:
We’re looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem, ensuring smooth operations, scalability, and top-tier user experience across departments. In this critical role, you’ll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes, from partner onboarding to enterprise workflow automation. You’ll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven, fast-paced fintech environment

Who You Are:

* A solution-oriented professional with strong project ownership skills
* Available to work primarily US hours (NY Time Zone)
* An excellent communicator, fluent in Hebrew and English, across remote and hybrid environments
* Passionate about building scalable systems and streamlining business operations
* A self-starter who thrives on structure, clarity, and cross-functional collaboration
* Committed to data quality, system integrity, and user success

What You’ll Actually Be Doing:

* Own and manage the entire Microsoft stack at Cross River including Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, SharePoint, Teams, and Outlook
* Administer, configure, and continuously improve D365 CRM and the Power Platform suite
* Lead architecture, governance, and release management for environments, CI/CD, and ALM
* Provide technical support and training to users across the company
* Maintain environment security, compliance (GDPR, GLBA), and disaster recovery policies
* Act as a technical SME and advisor for partner onboarding processes and cross-functional solutions
* Champion data accuracy and oversee documentation, data uploads, and reports
* Manage solution lifecycle including capacity planning, licensing, provisioning, and telemetry
* Evaluate and implement changes via configuration/customization based on evolving business needs

Why You’ll Love Working Here:

* Flexible hybrid model: 3 days a week in the office – A must
* ₪1,000 net monthly wellness benefit – from therapy to Pilates to your kid’s art class
* Full Keren Hishtalmut, private health & dental insurance
* Donation matching, volunteering days, team outings, and mentorship programs
* A mission-driven culture that values ownership, trust, and meaningful impact

Next Step:
Hit apply!