דרושים » מחשבים ורשתות » מומחה /ית שליטה ובקרה

Were hiring a Customer Success Engineer to work directly with customers to implement, troubleshoot, and optimize the platform- across Linux, Kubernetes, IAM, and secure access workflows. Youll be the primary technical contact: diagnosing issues, guiding best practices, collaborating with Product/Engineering on escalations, and turning learnings into repeatable runbooks that keep deployments stable and effective.

Responsibilities:

Deliver a smooth onboarding experience and drive adoption/expansion for existing customers.
Investigate and resolve cases (secret access, authentication, certificate workflows, remote access) while guiding secure configuration and best practices.
Reproduce issues in test environments (Linux, Docker, K8s) to isolate root causes.
Write KB articles to streamline troubleshooting and improve customer experience.
Learn customers business and challenges; log and communicate requirements; partner with Product & Engineering to escalate/validate fixes, contribute to team processes, internal tooling, and advocate for customers.
Act as a trusted advisor and support critical issues.

we are looking for an experienced and proactive Senior IT Systems Engineer to join our growing IT team. This role will be pivotal in managing our modern, cloud-first infrastructure with a focus on Azure, AWS, Office 365, Intune, and enterprise security platforms.
The ideal candidate is a senior-level engineer who thrives on automation, scalability, and supporting a dynamic, hybrid workforce.
Key Responsibilities:
Design, manage, and secure systems across Azure, AWS, Office 365, and Docker-based environments.
Oversee device management policies and compliance via Microsoft Intune across Windows, macOS, and mobile platforms.
Lead onboarding and offboarding workflows, integrating automation and security best practices.
Develop self-service solutions and automated workflows for IT operations using tools like PowerShell, Python, Azure CLI, AWS CLI, and code/no-code platforms (e.g., Workato, Torq).
Administer Entra ID (Azure AD), including conditional access, MFA, and role-based access control (RBAC).
Enforce endpoint and cloud security using CrowdStrike, firewalls, and Cato Networks, and conduct routine audits.
Troubleshoot and manage complex network environments, VPNs, and cloud-based firewalls.
Provide advanced technical support and guidance to internal IT and service desk teams.
Maintain comprehensive documentation and mentor junior staff.

As a Senior Backend Engineer, you will be a key contributor in designing, implementing, and optimizing our Backend Engine and application infrastructure. You will collaborate with other team members to ensure our applications are cloud-ready, scalable, and secure enabling us to stay at the forefront of our industry. You will get a chance to work on a variety of technologies, in a dynamic and fast paced environment.

Responsibilities
Collaborate with cross-functional teams to design, develop, and deploy robust and scalable features for our cutting-edge data analytics platform.
Architect, implement, and optimize backend solutions using Python to ensure seamless data processing, storage, and retrieval.
Collaborate closely with product managers, data scientists, tech-leads to understand requirements, provide technical insights, and deliver high-quality solutions.
Continuously enhance the performance, scalability, and security of the platform and backend services through code reviews, testing, and optimization.
Stay up-to-date with industry trends and emerging technologies; proactively recommending and implementing improvements to enhance the platforms capabilities.