דרושים » שירות לקוחות » Collections Specialist

We are looking for a proactive and detail-oriented Collection Specialist to help manage and optimize our collections process.
In this role, youll take ownership of outstanding invoices and payments, working independently to minimize profit loss while ensuring a smooth and efficient workflow. If you thrive in an environment with problem-solving, enjoy working with automated payment systems, and have a keen eye for detail, wed love to hear from you!
What you will do..
Manage and oversee the collection of outstanding invoices, ensuring timely resolution while following company policies.
Proactively communicate with customers (via email and phone) to address billing inquiries and facilitate collections.
Monitor daily incoming payments through an automated system, ensuring accuracy and proper reconciliation with company records.
Analyze and report on aging accounts, disputes, and collection trends to support financial decision-making.
Develop and implement strategies to improve collection efficiency and success rates.
Prepare, monitor, and evaluate collection performance metrics and goals.
Collaborate with cross-functional and global teams to align collection efforts and optimize financial processes.
Enforce credit policies and procedures to ensure smooth operations and prevent excessive credit exposure.
Participate in key strategic initiatives and support ad hoc financial projects as needed.

Were looking for a Revenue & Finance Operations Manager to take full ownership of our revenue and financial operations infrastructure. This role blends revenue operations, sales compensation, and finance operations, and plays a key part in aligning cross-functional teams, driving operational efficiency, and enabling data-informed decision-making across the company.

Think youll be a good fit? Apply now!

Key Responsibilities:
Salesforce Ownership: Administer and enhance Salesforce to ensure data integrity, accurate reporting, automation, and alignment across GTM teams
Revenue Analytics: Build and maintain dashboards and reports to track and analyze pipeline health, conversion metrics, sales velocity, churn, and key SaaS metrics (ARR, retention, etc.) to drive insights and improvements. Preparation of analyses for board meetings and strategic decision-making
Forecasting: Work cross-functionally with Sales, Marketing, and CS to help improve forecasting accuracy.
Process Optimization: Identify bottlenecks in the revenue lifecycle and implement scalable, automated solutions to improve conversion and efficiency.
GTM Enablement: Define, document and enforce standard operating procedures (SOPs) and best practices across revenue teams to support performance.
Pricing Strategy: Support formalization of pricing strategies with Product and Sales teams, Ensure structure and form are implemented correctly and facilitate approval processes to support it.
Cross-Functional Alignment: Ensure seamless handoffs and collaboration between Sales, Marketing, and CS; align on funnel definitions, lead handoff, and performance metrics reporting, ensure seamless data flow.
Capacity & Compensation Planning: Support headcount planning, quota setting, and compensation plans analysis in partnership with HR and Sales leadership. Develop, implement and maintain tailored commission plans.
Manage Finance Operations function: ensure efficient, streamlined finance workflows (e.g billing, collection, travel, expense management, payroll cycles etc).
Technology Integration: Ensure smooth data flow and integration across GTM platforms, Monitor industry trends and benchmarks to ensure revenue ops processes are modern, efficient, and scalable.

We are looking for a detail-oriented and proactive Accounts Receivable (AR) Manager to join our Finance team. The AR Manager will be responsible for managing the entire post-sales financial lifecycle- from invoice generation to cash collection. This role is instrumental in supporting revenue assurance, maintaining financial accuracy, and
improving cash flow. The ideal candidate is analytical, tech-savvy, and thrives in a fast-paced, international environment.
Responsibilities:
Manage the entire billing and invoicing process across global entities.
Ensure accurate and timely client invoicing through ERP and billing platforms.
Monitor accounts receivable aging and lead collection efforts.
Maintain data accuracy in ERP system (Netsuite), internal billing system, and other financial systems.
Liaise with Sales, Legal, and Finance to support deal execution and cash.

We are seeking a highly skilled and hands-on EU Finance Manager (CPA or French equivalent) to lead the full spectrum of financial operations across our EU region, with a strong focus on our French entity. This strategic role is critical to ensuring financial integrity, compliance with French regulations, and accurate reporting under Local GAAP, IFRS, and US GAAP. The Finance Manager will oversee accounting, payroll, tax, financial planning, and audits, while supporting the business with actionable, data -driven insights. This role reports directly to the Head of Finance and collaborates closely with regional and global teams What you'll do Lead all financial operations for the EU region, including accounting, payroll, tax compliance, audits, financial reporting, and internal controls. Youll ensure operational excellence and regulatory compliance across multiple jurisdictions. Manage timely and accurate month-end, quarter-end, and year-end closing processes in accordance with Local GAAP, IFRS, US GAAP, and Earnix corporate policies. Prepare and analyze financial statements, P&L, balance sheets, and cash flow reports to support strategic decision-making and business performance tracking. Oversee day-to-day accounting activities including AR, AP, GL, fixed assets, and reconciliations, while managing outsourced bookkeeping providers. Ensure full compliance with French financial, tax, and labor regulations, including preparation and filing of statutory reports, VAT returns, and corporate tax filings. Support internal and external audits at both local and corporate levels, coordinating with auditors and internal stakeholders. Partner with HR, Legal, and regional leadership to align financial policies with operational decisions and business goals. Collaborate with the global finance team to ensure consistency, integration, and scalability of financial processes across regions.
Position Intro:
we are the premier provider of mission-critical, cloud-based intelligent decisioning across pricing, rating, underwriting, and product personalization. These fully-integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001 with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.

We are seeking a Finance Manager, R&D + Accounting (Israel) to join our growing Finance team. Reporting the Sr. Manager of FP&A, this hybrid role will act as the primary finance business partner to our R&D organization while also owning the accounting operations for our Israeli entity. Youll help shape investment strategy across product and engineering, ensure compliance and control on all Israel finance and accounting operations, and support the broader FP&A planning and reporting cycles.
You will:
Own all financial planning and forecasting for R&D, including headcount planning, operational expenses, long-range planning, and budget vs. actuals reporting
Analyze R&D spend, track capitalized vs. expensed development costs, and provide actionable insights to improve ROI
Perform ad-hoc analyses such as AWS tracking, Product Cost Analyses, technology vendor spend etc
Partner with Engineering, AI, Data and People teams to support growth and hiring plans, budgeting, and prioritization
Lead Israel entity accounting operations (managing 1 team member) : monthly close, payroll, vendor payments, VAT/withholding tax filings, and liaise with external auditors and consultants
Collaborate closely with global accounting to ensure timely and accurate reporting under US GAAP and and Israeli tax law
Support grant tracking/reporting and local regulatory financial filings (as applicable)
Identify and drive continuous process improvements across FP&A and accounting workflows
What success looks like:
You are the go-to finance partner for R&D leadership and a trusted liaison between Israel operations and global Finance
You ensure seamless accounting operations for the Israeli entity with timely, accurate, and compliant close processes
You help surface insights that drive better investment decisions in product and engineering
You continuously improve tools, systems, and reporting to support scale.

We are currently looking for a talented and highly motivated SOX and Financial Compliance Senior Controller to join our Group Finance team.
Responsibilities:
Lead the global SOX compliance program across all Group entities, ensuring full alignment with the COSO framework and Sarbanes-Oxley requirements.
Drive the implementation and ongoing enhancement of internal control policies and procedures, ensuring they are consistently applied and embedded across the Groups headquarters and all 16 regulated subsidiaries.
Conduct detailed risk assessments, control gap analyses, and process walkthroughs for all key financial and operational processes to ensure control design effectiveness.
Develop and maintain comprehensive documentation of internal controls over financial reporting (ICFR), adapting to business and regulatory developments.
Coordinate and perform design and operational effectiveness testing of controls, ensuring timely identification and remediation of deficiencies.
Act as a key advisor to finance, legal, compliance, technology, and operations teams to embed a strong internal control culture within day-to-day activities.
Serve as the primary liaison for internal and external auditors during SOX audits and other assurance engagements, ensuring timely and accurate responses.
Monitor changes in the Groups operations, structure, systems, or regulatory landscape and proactively update policies and control frameworks accordingly.
Prepare and present periodic reports to senior management and the Audit Committee, providing insights on SOX compliance status, key risks, control deficiencies, and mitigation plans.
Deliver ongoing training and education programs to business process owners to ensure awareness, accountability, and adherence to internal control requirements across all jurisdictions.

We are looking for a Customer Experience Billing Specialist to assist our customers with all their billing needs.
The CX Billing Specialist responsibilities include resolving customer queries, recommending solutions and solving billing inquiries and issues. To be successful in this role, you should be an excellent communicator whos able to earn our clients trust.
Ultimately, you will help establish our reputation as a company that offers exceptional customer experience during all sales and after-sales procedures.
Your Day-to-Day:
Responding to customer queries in a timely and accurate way via email.
Diagnosing customer billing issues or requests, solving problems, and helping with queries about their order.
Complete tickets based on priority and SLA protocols.

we are a global leader in energy-based solutions for Aesthetics and Eye Care. With more than 1000 employees worldwide and sales in over 100 countries, we are headquartered in Yokneam and have offices in Tel-Aviv. We are looking for a Treasury Manager for the Finance team.
The Treasury Manager reports to the VP of Corporate Finance and oversees the global treasury operations.
Key responsibilities:
Lead and develop the Corporate Treasury team and ensure talent development and coaching.
Manage the daily global treasury operations, including cash position, cash forecasting, bank account setup and maintenance, and bank credit lines.
Develop and maintain global cash flow forecasts and trend analysis.
Monitor global collection and maintain a close relationship with respective partners.
Implement hedging strategies to mitigate interest rates and foreign exchange risks.
Manage credit insurance and credit extension to customers.
Manage the global insurance portfolio.
Support M&A financing deals and post-acquisition activities.
Maintain credit rating agency relationships.
Prepare covenants and financial deliverables packages.
Support month/quarter-end closing and financial reporting processes.
Leading implementation of Treasury management system and other treasury tools
Support or lead projects as needed.

we want you to join us! Have you ever wanted to work for an industry leader? Well, how about an industry creator?! At , were not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to measure, drive, and act to ultimately maximize the impact of their digital transformation and accelerate the return on their software investment. And with over 2,000 clients, including more than a third of Fortune 500 companies, working with us daily, were changing how enterprises interact with their technology.
So, if youre looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, is the place for you!

looking for a strategic and analytical FP&A Manager to serve as a key finance partner to our technology functions: R&D, Cloud Infrastructure, and Tech Operations. This highly visible role involves close collaboration with engineering and DevOps teams to drive financial performance, unlock efficiencies, and support high-impact decisions.
What will you actually be doing?
Financial Planning & Forecasting: Lead budgeting, forecasting, and long-term financial planning across R&D, Cloud Infrastructure (AWS, GCP, Azure), and Tech Operations. Build and maintain financial models aligned with strategic and operational goals.
Variance Analysis & Reporting: Conduct monthly and quarterly variance analyses to track performance. Create and deliver executive-level financial reports and dashboards.
Cloud Cost Management: Collaborate with Cloud FinOps to monitor and optimize hosting costs. Identify cost-saving opportunities and support vendor negotiations.
Headcount & Resource Planning: Partner with HR and department leads to manage headcount plans, hiring forecasts, and attrition trends. Align resource planning with budget targets.
Strategic Initiatives: Support projects such as unit cost analysis, investment planning, and operational process improvements.
Cross-Functional Collaboration: Serve as a financial business partner to tech leadership. Translate financial data into clear, actionable insights for both tech and non-tech stakeholders.

We are seeking a passionate and experienced Finance Business Solutions Team Leader to manage Finance Business Applications team within the IT Business Applications group. This role will closely partner with the different Finance business units (Accounting, FP&A Treasury, etc.) and requires extensive knowledge and experience with the ERP business processes on NetSuite platform, as well as other Corporate SaaS solutions. The candidate will oversee a team of skilled systems analysts and support, reinforced by subcontractors.

Key Responsibilities:
Team Management: Lead a global team with diverse backgrounds, fostering delivery excellence, collaboration and professional growth.
Business Analysis: Conduct thorough business analyses to translate business needs into effective solutions, adhering to best practices. Serve as a liaison between business units and the Business Applications unit.
Partner: partner with business peers and stakeholders
Finance Solutions: Stay updated with current and evolving Finance Solutions and best practices including NetSuite releases and other Corporate SaaS solutions (Both technical and business)
Solution Implementation and delivery: Evaluate, design, and implement solutions, providing ongoing user support and guidance.
User Satisfaction: Maintain high levels of user satisfaction and adherence to Service Level Agreement (SLA) standards.
End-to-End Deployment: Lead deployments from inception to development, ensuring comprehensive global user training and post-launch support.