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About Silk Silk is redefining how enterprises adopt and scale in the cloud by providing a high-performance virtual SAN for cloud environments. Our platform helps organizations run mission-critical applications with maximum performance and efficiency in the cloud. Headquartered in Needham, MA and backed by Sequoia Capital, Silk continues to experience rapid growth as enterprises modernize their infrastructure. Learn more at silk.us About the Role We’re seeking a Technical Account Manager (TAM) to serve as a trusted technical advisor for a portfolio of strategic Silk customers. You’ll ensure customers realize the full value of the Silk Platform - from onboarding through ongoing optimization - by bridging technical expertise with a deep understanding of their business goals. You’ll work within the Customer Success team and across the broader Go-To-Market organization to deliver world-class customer experience and long-term adoption. This role is ideal for someone passionate about cloud performance, enterprise technology, and building strong technical relationships with customers. What You’ll Do Customer Engagement & Technical Partnership
* Serve as the primary technical expert and trusted advisor for assigned customers.
* Partner with the Onboarding Manager to ensure smooth onboarding and seamless adoption of Silk solutions.
* Host regular customer meetings to provide technical guidance, performance insights, and strategic recommendations Lead customer training and enablement sessions to deepen understanding and drive broader platform adoption.
* Collaborate with Customer Success Managers to support QBRs, renewals, expansions, and overall account health Technical Excellence & Optimization
* Proactively engage with customers to review upgrade schedules, configuration best practices, and usage trends - identifying opportunities to optimize performance, efficiency, and overall platform utilization.
* Translate complex technical concepts into clear, actionable business insights for diverse audiences.
* Maintain and document customer architectures, configurations, and technical recommendations.
* Ensure customers stay current with product updates and continually realize value from the Silk platform. About You You thrive in fast-moving, customer-centric environments and enjoy combining technical expertise with relationship management. You’re curious, self-directed, resourceful, and motivated to make an impact. Preferred qualifications:
* 5–7 years of experience as a Technical Account Manager, Solution Architect, Sales Engineer, or in enterprise technical support or related roles.
* Strong understanding of cloud infrastructure (Azure, GCP, AWS) and enterprise workloads (e.g., Oracle, SQL Server).
* Excellent communication and presentation skills with both technical and business audiences.
* Proven ability to manage complex technical projects and collaborate across functions.
* Highly organized, self-directed, and excited to shape how Silk supports its strategic accounts. Nice to have:
* Experience with Customer Success platforms (e.g., Gainsight, Totango, Planhat) is a plus.
* Experience with automations or workflow optimization is a plus. Silk recognizes that talent and potential come in all forms and that years of experience does not guarantee on-the-job success or leadership potential. Our hiring process involves recognizing a person’s achievements, skills & knowledge, and passion; not just check-marks next to a job description. If you have an interest in any of our roles, please do not hesitate to apply - we would be happy to speak with you.

About Silk:
Silk makes it possible for organizations to cloud their way. Helping organizations win in the cloud is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We think boldly and always speak our minds. We go big, or we go back to the

Appdome’s mission is to protect every mobile app in the world and the people who use mobile apps in their lives and at work.
Appdome provides mobile brands with the only patented, centralized, data-driven Mobile Cyber Defense Automation platform, delivering rapid no-code, no-SDK mobile app security, anti-fraud, anti-malware, anti-cheat, anti-bot implementations, configuration as code ease, Threat-Events™ threat-aware UI/UX control, ThreatScope™ Mobile XDR, and Certified Secure™ DevSecOps Certification in one integrated system.
With Appdome, mobile developers, cyber and fraud teams can accelerate delivery, guarantee compliance, and leverage automation to build, test, release, and monitor the full range of cyber, anti-fraud, and other defenses needed in mobile apps from inside mobile DevOps and CI/CD pipeline.
Leading financial, healthcare, m-commerce, consumer, and B2B brands use Appdome to upgrade mobile DevSecOps and protect Android & iOS apps, mobile customers, and mobile businesses globally. Today, Appdome's customers use their platform to secure over 50,000+ mobile apps with protection of over 1B mobile end users projected. About The Position We are looking for a talented Mobile Fraud Engine to join Appdome. In this role, you will develop sophisticated fraud detection and prevention components that operate at the core of our mobile threat intelligence platform — diving into signal processing, risk evaluation logic, and real-time decision-making, and translating your findings into robust, production-ready code. This position is ideal for developers who want to understand how fraud happens and use that knowledge to build innovative solutions that protect millions of mobile applications worldwide. Job Description
* Design, develop, and maintain core fraud detection and risk-scoring components within mobile apps.
* Investigate fraud patterns and mobile threat signals to develop innovative detection and prevention mechanisms.
* Own the collection of threat and device signals used by risk assessment algorithms to perform device and user behavioral profiling.
* Design systems that make split-second decisions, balancing security accuracy with user experience.
* Continuously explore emerging fraud trends and incorporate new detection techniques into our product.
* Collaborate with a multidisciplinary team of engineers, data scientists, and security experts to deliver end-to-end solutions.

As a Data Scientist, you will work in a highly collaborative environment with extensive amounts of data to research and develop deep learning models in the domains of dating, moderation and content segmentation and apply them to tasks such as recommendation systems and analytics at a high scale.
You will have a chance to grow and develop professionally by owning data-driven projects from the research phase through to production, collaborating with highly experienced researchers.
Responsibilities
Develop classical machine learning and deep learning models that will impact company goals directly.
Work with partner teams to design and implement solutions in recommender systems, classification and prediction for given objectives.
Find solutions to complex problems in social network recommendations, understand the data generation process and the challenges involved with working with big data.
Analyze and leverage the extensive data received from our application to enhance model performance and accuracy.

As a Senior Data Scientist, you will work in a highly collaborative environment with extensive amounts of data to research and develop deep learning models in the domains of dating, moderation and content segmentation and apply them to tasks such as recommendation systems and analytics at a high scale.
Responsibilities
Work with management and partner teams to design and implement solutions in recommender systems for given objectives.
Lead technical efforts to improve the performance of deep learning models and propose initiatives to impact company goals directly.
Autonomously find solutions to complex problems in social network recommendations and understand the data generation process and challenges with the data.
Analyze and leverage the extensive data received from our application to enhance model performance and accuracy.

Were looking for a Senior Data Analyst who combines strong technical skills with a strategic mindset and curiosity for how data drives user experience and growth in social mobile apps. Youll partner closely with product, engineering, and marketing teams to turn data into clear insights and measurable business impact.
If youre passionate about uncovering insights, leveraging data and AI for smarter, faster results, and driving decisions at scale; wed love to hear from you!
Responsibilities
Identify opportunities for improvement through data analysis aligned with company strategy.
Partner cross-functionally to translate data findings into actionable product and business decisions.
Design, run, and analyze A/B tests to evaluate product changes and user experience optimizations.
Build, automate, and maintain dashboards and reports to track platform health, user behavior, and key trends.
Communicate findings clearly to stakeholders, influencing both tactical and strategic decisions.
Leverage AI and automation tools to accelerate analytical workflows and uncover deeper insights.

we are one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make peoples lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions.
We are a global team of engineers dedicated to creating the best tools to ensure safe, convenient, and fun communication for millions of users worldwide. Our culture is built on innovation, teamwork, and a commitment to excellence. We offer a unique opportunity to work with cutting-edge technologies, including microservices architecture, and influence the lives of millions of people.
As a Backend Developer at our company, you will be involved in developing and maintaining high-traffic with over 1 billion messages a day and dozens of scalable services, ensuring the fast and reliable operation of our platform. Your tasks will include developing new features, optimizing performance, ensuring data security, and solving complex technical challenges within our microservices architecture, using a combination of Java, along with non-blocking and reactive approaches, Cloud services, and NoSQL databases.
Responsibilities
Planning, designing, developing and maintaining Java high-availability applications that can be high-volume and low-latency.
Define application objectives and functionality.
Ensure application designs conform with business goals.
Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review.
Work in a highly motivated team, closely with Product and Architects teams on large mission-critical systems.

we are one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make peoples lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions.
At our companys Backend Infra team, we provide vital infrastructure solutions that support the development of Java microservices. We enable other teams to focus on feature development by providing an internal R&D ecosystem, including libraries, plugins, testing solutions, and more. We are also responsible for core services that multiple teams use across our company. Were a collaborative, agile team that thrives on innovation and continuous improvement.
Responsibilities
Design, develop, and maintain infrastructure software solutions and core services.
Explore and implement new technologies to improve infrastructure.
Collaborate closely with DevOps and architect teams.
Partner with product teams to provide infrastructure solutions that support feature development.
Bring innovative ideas and proactive initiatives to improve infrastructure and development processes.

we are one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make peoples lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions.
We are a global team of engineers dedicated to creating the best tools to ensure safe, convenient communication for millions of users worldwide. Our culture is built on innovation, teamwork, and a commitment to excellence.
Were looking for an experienced, highly motivated QA Team Lead to join our team and lead a group of skilled QA engineers.
Responsibilities
Lead, mentor, and manage an agile team of ~4 QA engineers, including hiring, training, and mentoring, alongside hands-on testing (minimum ~50%)
Collaborate with cross-functional agile squads, providing QA expertise and guidance throughout the development lifecycle
Develop and execute comprehensive QA strategies to ensure the delivery of high-quality products such as server side services and mobile and desktop applications
Oversee the creation of test plans, test cases, and test scripts, ensuring comprehensive coverage of functional and non-functional requirements
Execute test cases, conduct thorough regression testing, and analyze results to identify and address defects
Collaborate effectively with leadership, product managers, developers, and other stakeholders to understand requirements and provide feedback on design and functionality
Drive the implementation and expansion of test automation frameworks to enhance testing efficiency and coverage.

Were hiring a Head of Social to build a social presence people genuinely want to follow. This role exists to significantly raise the bar on how shows up culturally, creatively, and strategically across social platforms.
This is not a traditional corporate social media role. Its for someone who deeply understands internet culture, knows how to engineer viral moments, and can turn social into a meaningful brand and growth lever. Youll own global social strategy end to end, with the autonomy to build something distinctive and ambitious.
What youll do:
Own and evolve global social strategy across TikTok, Instagram, LinkedIn, and X, with a clear point of view on the role each platform plays
Define and develop an ownable brand voice that feels fun, insightful, aspirational, and native to each platform
Build and operate a high-velocity content engine, balancing one-off cultural moments with a consistent always-on cadence
Lead creative partnerships with external agencies and creators as collaborators in shaping the brand
Lead and develop a small in-house social team (2-3 people), setting a high bar for taste, speed, and execution
Use social listening, cultural signals, and audience behavior to insert into relevant conversations in real time
Make smart, creative trade-offs, knowing when to take risks and when to protect brand integrity
Define success metrics for social and continuously iterate based on performance, engagement, and audience response

we are looking for a Sales Development Representative.
As our SDR Enterprise | You'll be playing a crucial role in breaking into new accounts and fostering relationships with multiple contacts within all levels of our target customer segments. You understand the impact you'll create on the bottom line, playing one of the most vital roles in the company. The day-to-day role includes collaboration with the broader sales team, market research to identify new potential customers and leads, and qualification of these leads by learning about their approach to onboarding.
Responsibilities:
Drive growth through inbound and outbound prospecting efforts, generating sales leads that will turn into opportunities and closed business.
Learn from our well-seasoned sales team and help build out our world-class Sales Playbook and Tech Stack.
Educate and develop leads through inbound or outbound prospecting via phone calls, emails, events, webinars, and assorted campaigns.
Identify and develop an in-depth understanding of each lead generation process, supporting marketing activities, prospect touch-points, and the handoff to an Account Executive.
Generate email sequences, and make cold calls to map and penetrate accounts.
Conduct follow-up calls and emails until meetings are set.

we are looking for a Sales Development Representative.
The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment.
Responsibilities:
Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.
Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.
Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.
Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).
Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.
Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.
Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.
Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.
Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.
Participate in ongoing training, coaching, and skill development.

We're looking for a Backend Engineer to join our Data Apps team!
A day in the life and how youll make an impact:
Work with all of Melios data to improve the product - from analysis and understanding to applying insights for new solutions.
Act as an all-around team player, influencing the product from overall user experience to technical development.
Use top technologies such as TypeScript, Python, AWS, Spark, LLMs, Bedrock, and scalable databases to create a unique B2B payments experience.
Understand and manage all entities in Melio. Create, creating a complete entity mapping.
Build new LLM-based applications to enhance data quality and performance.
Lead projects end-to-end, from requirements and design through to production.

Were looking for an Engineering Manager to lead the Compliance team, within our Risk Infra group. The Risk Infra group builds the foundational systems that enable all of fraud and compliance defenses.
What you will do?
Lead and mentor a squad of backend engineers to deliver high-quality code, fostering a culture of technical excellence, rapid iteration, and end-to-end ownership. You will design low-latency, high-concurrency systems for sub-second risk assessments and automated decision-making, supporting hyper-growth without compromising regulatory needs or user experience.
Partner closely with Compliance analysts and governance experts to translate complex regulatory insights and global policies into resilient, fault-tolerant distributed logic. You will be responsible for balancing the immediate need for risk mitigation with long-term architectural scalability and stability.

We are looking for a Full-Stack Software Engineer to join our team!
A day in the life and how youll make an impact:
Each member of our team is an all-around player who influences the product from the overall experience to the development.
Youll be using top technologies like React, Node.js, AWS, and scalable databases to build a unique experience in B2B payments.
You should be passionate about engineering and building a product end-to-end, through the design, coding, testing, and deployment phases.