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we are looking for a Data Analyst to join our fast-growing company and Data department to support Customer Care domain.
In this role, youll work closely with the Customer Care, Trust & Safety, and Product teams to analyze trends, identify risks, and drive operational improvements through data.
Were looking for someone who is AI-native, tech-savvy, and curious by nature a self-learner who takes ownership, explores automation and AI tools to enhance analytical workflows, and proactively turns data into action.
This position is temporary, a replacement for maternity leave.
What am I going to do?
Serve as the data focal point for Customer Care & Risk teams.
Analyze and derive actionable optimizations with the goal of improving user experience
Provide supporting data for prioritizing new features and initiatives
Plan, monitor and analyze AB tests for new features
Make data accessible by well-defined tracking and processes
Create optimal monitoring and visibility by building reports, alerts, and dashboards
Manage multiple tasks at a time in a fast-paced environment
Proactively provide insights that will lead the business growth.

we are looking for a brilliant Marketing Data Analyst to join our Data department. As part of this position, you will be working alongside various marketing teams that are responsible for acquisition of new users.
You'll use your analytical, technical and business expertise to track and measure marketing efforts, uncover trends, spot opportunities, and support key decision-making processes. You will be required to answer complex questions defined by executive management and various business units, develop insightful recommendations and initiate deep-dive analyses.
Were looking for someone with a passion for numbers and marketing domain, a proactive mindset who brings creative ideas to solve tough challenges and spot new opportunities.You will leverage AI tools, automation, and advanced analytics to streamline workflows, uncover insights, and support data-driven marketing decisions.
What am I going to do?
Conduct deep-dive analysis to answer complex business questions and deliver comprehensive recommendations.
Build and maintain the teams reporting set and dashboards.
Develop marketing measurement methodologies and data science models.
Provide ROI-based recommendations to optimize marketing spend across channels.
Identify opportunities for automation and smarter ways of working through data and AI tools.
Manage multiple tasks in a fast-paced working environment.
Collaborate closely with stakeholders across the marketing department.

Were after a creative powerhouse part storyteller, part strategist, part content architect who turns ideas into impact and words into culture. You know that copy isnt filler; its the engine that moves people, builds brands, and sparks connection. If you can switch seamlessly from scroll-stopping social posts to sleek in-product microcopy, and make every line feel intentional, youre our kind of writer.
This role is made for someone who thrives in both creative chaos and strategic clarity a thinker who writes, a writer who thinks. Come help us shape the future of our companys story one line at a time.
What am I going to do?
Translate bold ideas into sharp communication, whether thats through emails, script writing, landing pages or social-first concepts. Youll build comms that resonate with Gen Z and Millennials alike.
Collaborate with ease with Product Marketing, Product, Social and Creative teams. In brainstorms youll be ready to share ideas, jam with designers in Figma or get started on a brief when its go time.
Build the company brand voice so that it sounds unmistakably human, bold and 100% unforgettable.
Leverage AI tools (LLMs and content-focused agents) to accelerate ideation, streamline drafting, and optimize content across channels while maintaining brand voice and creative integrity.

we are seeking a Senior Paid Acquisition Specialist to join our growing paid acquisition team. In this role, youll take full ownership of creating, scaling, and optimizing high-volume paid campaigns across various search channels, with a primary focus on Google Search.
Youll be expected to leverage AI tools and automation to enhance performance, increase efficiency, and uncover smarter ways to manage and analyze campaign data. Were looking for someone who is AI-native and tech-savvy, able to integrate new tools and automation into daily work.
As a Paid Acquisition Specialist, youll lead the development and execution of our paid search strategy, collaborating cross-functionally to deliver impactful, results-driven campaigns in a fast-paced, learning-oriented environment.
Were looking for someone who is super analytical, independent, a quick learner, and a creative problem-solver, with a proven ability to work with large datasets, extract insights at both macro and micro levels, and continuously improve performance.
The ideal candidate takes ownership of campaigns, works proactively, and finds creative ways to drive growth and efficiency.
What am I going to do?
Monitor and optimize large-scale paid search campaigns across multiple channels (primarily Google Search), ensuring alignment with business objectives.
Leverage AI tools and emerging technologies to enhance workflows, improve operational efficiency, and strengthen campaign analysis.
Continuously explore and implement AI-driven methods to improve campaign performance and team productivity.
Stay up to date on the latest trends in paid search and digital marketing, continuously integrating new tactics to maintain a competitive edge.
Use analytical tools to evaluate campaign performance and deliver actionable insights to stakeholders, helping the team make informed decisions and achieve its goals.
Develop and manage monthly budget plans to optimize ROI.
Serve as the paid acquisition teams main point of contact for the external data & analytics team, aligning on measurement strategy, data access, and performance modeling.
Build and maintain dashboards to monitor team KPIs, uncover performance patterns, and track progress toward goals.

We are seeking a highly organized, technically proficient, and process-driven Catalog Operations Manager to lead the execution, validation, and quality assurance of catalog initiatives across all our company categories.
This role plays a central part in maintaining the integrity, accuracy, and scalability of our digital catalog while operationalizing business validations and experiments.
Youll work closely with Vertical Business Managers to execute and validate strategic opportunities and catalog transformations that directly impact our companys marketplace performance.
The ideal candidate combines technical fluency (HTML, CSS, and basic code understanding) with strong AI tool proficiency and hands-on A/B testing experience to ensure excellence in catalog execution and experimentation.
What am I going to do?
1. Operational Execution and Validation Management
Partner with Vertical Business Managers to operationalize catalog expansion, restructuring, and business validation initiatives.
Ensure the consistent and accurate implementation of catalog updates across all verticals, adhering to taxonomy and quality standards.
Develop, document, and optimize workflows for large-scale catalog execution tasks (e.g., gig classification, metadata configuration, and taxonomy validation).
Identify automation and AI opportunities to improve efficiency, scale, and accuracy.
Leverage AI tools to streamline catalog validation and manage process automations.
Serve as a cross-functional focal point for catalog-related operational and validation support.
2. Experimentation, Testing, and Insights
Collaborate with Data and Business teams to translate catalog hypotheses into structured A/B tests and experiments.
Configure, execute, and monitor A/B tests and validation workflows using internal and external tools, ensuring technical setup accuracy and segmentation.
Maintain operational ownership of test implementation - from hypothesis to execution and results analysis.
Analyze experimental outcomes, providing actionable insights on catalog performance, conversion impact, and user engagement metrics.
Document findings and drive the scaling of validated experiments into standard catalog operations.

we are seeking a strategic, execution-driven, and AI-native Program Manager to lead and scale a growing service within our company Managed Services. This is a high-impact role for someone who thrives on ownership, autonomy, and innovation a true doer who knows how to learn fast, experiment fearlessly, and drive meaningful results.
Youll take end-to-end responsibility for building and optimizing processes, identifying opportunities for scale, and driving sustainable growth. Working closely with Product, Marketing, CSM, Data, and Sales Ops, you will play a key role in preparing the service for its next stage of scale ensuring efficiency, impact, and continuous improvement.
What am I going to do?
Lead cross-functional growth initiatives: Partner with Product, Marketing, CSM, and Sales to design GTM strategies, create entry points, and execute campaigns that drive awareness and acquisition.
Own business performance & growth metrics: Define and track KPIs, monitor conversion and retention rates, and lead initiatives that improve funnel health and overall business results.
Build and scale operational infrastructure: Design efficient, AI-enabled workflows, solve cross-functional challenges, and continuously optimize processes through automation and smart systems.
Manage strategic projects from planning to execution: Oversee end-to-end delivery of key initiatives, leveraging AI tools and automation to streamline execution, ensure alignment, and maximize impact across teams.
Own the program end-to-end: Use data and AI automation to monitor performance (HubSpot, Salesforce, Tableau), surface actionable insights, and translate them into strategic and operational improvements.

We are looking for a highly strategic and accountable Vertical Business Manager to lead high-impact projects that drive business growth across our company's ecosystem. This role requires an Entrepreneurial mindset and ownership mentality, with a focus on identifying opportunities, building actionable plans, and collaborating with cross-functional teams to bring them to life. Youll need to think like a business owner, considering resource allocation, product enhancements, and market trends to drive success.
What am I going to do?
Opportunity Identification: Analyze new market opportunities, identifying growth potential, target audiences, and competitive gaps.
Strategic Project Leadership: Develop and execute structured, cross-functional plans to launch or grow initiatives, ensuring alignment with our companys goals.
Entrepreneurial Mindset: Apply a data-driven, business-owner approach to assess revenue potential and prioritize actions with the highest ROI.
Collaboration & Leadership: Work closely with teams across product, marketing, taxonomy, and data to drive execution, ensuring deliverables are met.
Performance Tracking: Define and track KPIs to measure success, iterating on strategies based on data insights.
Data-Driven Decisions: Use insights and analytics to guide priorities and measure project impact.
Stakeholder Communication: Present findings, updates, and recommendations to leadership with clarity and impact.
Creative Problem-Solving: Identify and address gaps or challenges in our companys offerings with innovative, practical solutions.

Were looking for a hands-on, tech-savvy team member to help manage and improve our Customer Care AI chatbot. You'll maintain the chatbot, enhance workflows and prompts, monitor performance, and work closely with cross-functional teams to deliver a smooth, optimized experience for both users and agents.
What am I going to do?
Maintain and manage the AI chatbot instructional conversations
Optimize workflows and prompts to improve deflection rate and CSAT
Manage and monitor AI agent behaviors and logic
Monitor and analyze conversations and chatbot performance metrics
Collaborate with customer-facing and product teams to align AI behavior with business goals
Stay ahead of the curve with the latest in AI, automation, and chatbot best practices
Maintain clear and up-to-date technical documentation.