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We are seeking a detail-oriented and assertive KYC Specialist to join our growing team.
In this role, you will play a vital role in ensuring compliance and mitigating risk through Precise customer due diligence (KYC) processes. If you are a highly motivated and detail-oriented individual with a passion for compliance, we encourage you to apply!
What youll be doing:
Conduct comprehensive KYC investigations on individual and entity clients, adhering to all regulatory requirements.
Analyze a wide range of documents and information with a keen eye for detail to identify potential discrepancies or red flags.
Manage daily communication with domestic and international merchants, acquirers, and other stakeholders to ensure smooth KYC workflows.
Proactively identify and address potential issues early in the KYC process, preventing delays and ensuring a high level of accuracy.
Close the feedback loop with merchants, keeping them informed of the KYC process and ensuring no applications fall through the cracks.
Maintain a highly organized KYC caseload, prioritizing tasks and ensuring efficient completion of all KYC requirements.

Were looking for an experienced and dynamic Accounting Success Manager to guide customers through the onboarding process and ensure they fully leverage platform. Youll play a key role in making sure their activity in meets their accounting needs and that they are using their financial data effectively. Strong customer-facing skills and a solid understanding of accounting principles are essential.

This is a rare opportunity for accountants who are passionate about finance, love interacting with customers, and enjoy solving challenges. Join us in revolutionizing accounting through technology, and shift your focus to a more business and strategy-oriented role


Key Responsibilities:

Lead Onboarding: Guide new customers through a seamless transition and setup of services.

Educate & Empower: Teach customers how to fully utilize platform to meet their financial management needs and to track their profits and cash flows.

Be the Expert: Offer ongoing support, addressing questions and concerns while helping customers maximize the value of our services. Conduct regular check-ins and reviews to ensure they are achieving their financial goals with our platform.

Build Strong Relationships: Act as a trusted advisor and advocate for your customers, fostering long-term partnerships.

Monitor & Optimize: Track customer usage and engagement, identify opportunities for improvement, and encourage the adoption of new features and capabilities.

Collaborate for Innovation: Work closely with the product and development teams to relay customer feedback and suggest platform enhancements.

Shape The Team: Join a young, dynamic team to build and refine best practices in accounting success, continuously improving our customer strategies.